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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,199 Reviews

101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,199 reviews

November 29, 2017

Excellent service! Came in looking for a new car, left as a satisfied customer. Peter was very thorough in introducing the new 2018 cars. He definitely went above and b More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Dec 11, 2017 -

Mercedes-Benz of Arcadia responded

Pat, congratulations on your new Mercedes-Benz! I am pleased to hear that Peter delivered a stress-free and thorough experience. Enjoy, and thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

November 25, 2017

New car WE HAD A GREAT EXPERIENCE ORDERING A NEW CAR AFTER SEVERAL YEARS, OLDER MERCEDES JUST KEEP GOING. WE ARE GIVING THE 2 OLDER MERCEDES TO 2 SONS, THEY More

by Sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice, Brian Edwards
Dec 04, 2017 -

Mercedes-Benz of Arcadia responded

Congratulations on your new Mercedes-Benz C300 Convertible!! Thank you for your compliments to Denise. I am glad to hear that she helped you through your purchasing process. Enjoy your new ride, and thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

November 23, 2017

Excellent service with P.J Nan Thank you so much PJ Nan for providing us with such a great price and service, overall my expirience was great. i would highly recommend this dalershi More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan
Dec 04, 2017 -

Mercedes-Benz of Arcadia responded

Julia, Thank you for recognizing PJ, and thank you for the kind review! We look forward to working with you in the future. - Huy Nguyen, Customer Service Manager

November 23, 2017

SATISFIED CUSTOMER I did my own research before deciding where to bring our MBenz for repair and I must say, I was happy with my choice. Gus, the service adviser was ver More

by Lito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service; Shuttle drivers: Forrest & Jessie, Agustin Navarro
Dec 04, 2017 -

Mercedes-Benz of Arcadia responded

Lito, thank you for the great feedback. I am happy to hear that Gus was communicative and transparent during your Service visit. I am also happy to know that you enjoyed the driving service. Thank you for your business. - Huy Nguyen, Customer Service Manager

November 19, 2017

Excellent! Bruce is very patient and provide useful tip on selecting a new car. I finally got a new car at a great price point with his help. Thanks Bruce! More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
Nov 27, 2017 -

Mercedes-Benz of Arcadia responded

Cindy, we thank you for the compliments to our dealership and Bruce! Congratulations on your new vehicle. - Huy Nguyen, Customer Service Manager

November 16, 2017

professional and excellent service! I want to thank Bruce Chang million times,he help me find my dream car, He is very patient and professional provide me a lot of info. and suggestions More

by kasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
Nov 27, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your compliments, Kasi. I am happy to know that Bruce helped make your dream vehicle become a reality. Congratulations on your new ride! - Huy Nguyen, Customer Service Manager

November 01, 2017

Quick and easy as always We've been getting all our Mercedes Benz from Mercedes Benz of Arcadia for a while now. Our lease came up this month and it was time to get into a new More

by ironman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice, Jason Kung
Nov 13, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your continued patronage, and this excellent review! I am glad to hear that you enjoyed a fantastic experience with Jason and Denise! We hope you love your new Mercedes-Benz vehicles! - Huy Nguyen, Customer Service Manager

October 31, 2017

Sales review for Katrin Basenger I drive all the way from Corona to lease my c300 from Kat. She provides me the best customer service, super efficient and cares for her customers and More

by Reyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
Nov 07, 2017 -

Mercedes-Benz of Arcadia responded

Reyna, Thank you for driving the extra distance to work with us here at Mercedes-Benz of Arcadia! We also appreciate your fantastic compliments to our team member, Kat! We hope you love your new Mercedes-Benz C300! - Huy Nguyen, Customer Service Manager

October 29, 2017

Perfect experience This week I decided to go to rusnak Arcadia to look for a new car. When I was there I was greeted and assisted by Peter Liew, who has made this experi More

by Deng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Nov 07, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the great review of your experience with Peter and the Mercedes-Benz of Arcadia team. Congratulations on the purchase of your two new Mercedes-Benz C300 vehicles! I am glad to know that you enjoyed a seamless and fantastic buying experience. Thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

October 29, 2017

Perfect Perry was great letting me what was wrong with my car and i had immediate followup. Katrina is a joy to talked to and helped me more than once get my More

by graycerub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Morris, Perry Roeder
Nov 07, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for this great feedback and for your compliments to Perry and Katrina! I am glad that they delivered a fantastic Service experience. - Huy Nguyen, Customer Service Manager

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