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Mercedes-Benz of Arlington an American Service Center Company
4.8
453 Lifetime Reviews
585 North Glebe Road, Arlington, Virginia 22203 Directions DirectionsSales: (703) 525-2100
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A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
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453 Reviews of Mercedes-Benz of Arlington an American Service Center Company
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Helpful September 16, 2018
"Flat tire "
- CPDan made sure to have my tire replaced in a timely and efficient manner. I let Dan know that my tire was covered by the tire protection. It was not immediately known as it was not in the computer. Dan called the company to make sure this was correct and he was able to give me the tire replacement protection for the tire. I waited in the service area.
Read MoreEmployees Worked With
Dan Moreau
September 12, 2018
"Luxury Brand with Royalty Service"
- WhitfordIIII have only been a Mercedes-Benz owner for a few years. While the brand speaks for itself, I submit the one thing I have enjoyed and impresses me the most is the royal treatment I receive from my service advisor, Derek Humelsine. Derek always goes above and beyond to schedule my service appointments around my busy travel schedule and always calls me back to answer any questions or concerns I might have. He is truly an asset to the Mercedes-Benz of Arlington dealership.
Read MoreEmployees Worked With
Clayton Garrett
JT Tillery
Derek Humelsine
Other Employees :
John (Finance)
September 03, 2018
"Knowledgeable, experienced service rep"
- MonxaThere is a reason that I have been dealing with Hugh McGuire as my service advisor for 20-some years: I trust him to give me the best advice and service, and he continues to meet and often exceeds my expectations.
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Hugh McGuire
August 31, 2018
"Great customer service."
- CSchellhasThe service department is what keeps me driving Mercedes. They are always very professional and timely. I have worked with Dan in the service department and he is the reason I continue to purchase vehicles from the dealership.
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Dan Moreau
August 17, 2018
"Very good experience, one that I look forward to again. "
- AMG_PWRThe dealership (CPO) is great. Mr. Malick Faye is an awesome sales consultant. He's very professional and he cares about his customer's. He insured that my buying experience was worry and hassle-free. I would highly recommend Mr. Malick Faye to anyone looking to buy a vehicle. Thanks to Mr. Malick Faye, I had an awesome experience that I would gladly share and and recommend. He is an asset to the organization! Thank you and I will be a repeat customer!
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Malick Faye
August 11, 2018
"Top Shelf Service Dept"
- Jerry C.M-B Arlington is the ONLY place I will have my M-B's serviced, and I have done so for 20 years now. Excellent service department in all respects. Mr. Kit Cross is always most helpful in explaining what things must be acccomplished, what things should be accomplished, and why. I have total trust. It is most obvious that the Service Mgr, Mr Smith, has a well-oiled professional Team, who do care about your luxury vehical. Thank You Kit.
Read MoreEmployees Worked With
Kit Cross
August 08, 2018
"Service To Check Tire Pressure"
- ToniRedApples01I Brought My Vehicle In MB Of Arlington Because My Tire Pressure Wad Low ... Derek Had My Tire Checked And Gave Me A Detailed Review Of What The Issue Was. I Was Up And Running In 2 Hours
Read MoreEmployees Worked With
Derek Humelsine
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