Mercedes-Benz of Arrowhead

Best new car buying experience, EVER! Bob Cross ROCKS!!!! Not only did he deliver our new GLK 350 in person, he carefully guided us through all of the steps of learning how this marvelous Bob Cross ROCKS!!!! Not only did he deliver our new GLK 350 in person, he carefully guided us through all of the steps of learning how this marvelous machine operates and he took extra time to be sure everything was set perfectly. We have purchased many new vehicles over the years, some were good experiences too, but Bob Cross and the Arrowhead Mercedes Benz team has set a new level of best in the business. More

Barry Bridges was great to work with. I have already recommended him to 2 family members. When I am shopping in the future for a car I will be checking in with him and Arrowhead. recommended him to 2 family members. When I am shopping in the future for a car I will be checking in with him and Arrowhead. More

Barry was very helpful as we looked at the automobiles available on the lot. He was very professional and knowledgeable during the our entire experience. We have found the employee's at Mercedes Benz Arro available on the lot. He was very professional and knowledgeable during the our entire experience. We have found the employee's at Mercedes Benz Arrowhead to be very attentive to our needs. We purchased an ML 350 and have been enjoying our new automobile. More

Fantastic car buying experience!! Great to work with, accommodating and fair pricing! Very nice client waiting area and amenities made down time pass quickly! Thanks for your help Barry! accommodating and fair pricing! Very nice client waiting area and amenities made down time pass quickly! Thanks for your help Barry! More

Alan B took care of my car for years, he looks very young, but his service is very professional and he is very knowledgeable. Alan will always follow up with me in a timely fashion. I really appreciate young, but his service is very professional and he is very knowledgeable. Alan will always follow up with me in a timely fashion. I really appreciate his assistance. Esther is an alternative if Alan is not available. Arrowhead Mercede is my favorite service provider around Phoenix, they wouldn't charge you for any other extra cost like others. The whole team works excellent. Also the waiting lounge is comfortable and clean. I highly recommended. More

I experienced a problem with my 2007 C230. Alan Beracierto resolved the issue with professionalism and courtesy in a prompt manner. I've owned MB for over 10 years and this ranks as one of my best Beracierto resolved the issue with professionalism and courtesy in a prompt manner. I've owned MB for over 10 years and this ranks as one of my best service calls ever. More

These gentlemen at Mercedes Benz of Arrowhead helped me with the purchase of my first Mercedes; they really worked hard to offer a solution and make sure that it happened and I left content. This dealershi with the purchase of my first Mercedes; they really worked hard to offer a solution and make sure that it happened and I left content. This dealership provided a great customer service experience and I would highly recommend them. I definitely plan on purchasing from Mercedes Benz of Arrowhead again in the future. Thank you for making the purchase of my first Mercedes truly spectacular! More

This is the second car we have leased from Rob. We live in Scottsdale and drive all the way to Arrowhead Mercedes because they are fantastic. They make the "process" as simple as possible, with minimal ba in Scottsdale and drive all the way to Arrowhead Mercedes because they are fantastic. They make the "process" as simple as possible, with minimal back and forth nonsense. They are easy to work with and worth the extra drive. Very accommodating and we think very fair. We have recommended them to many of our Mercedes owning friends here in Scottsdale. More

Steve Souther made the process of purchasing a car smooth. In the past it was a pain but not this time. Usually once you leave out the door you never hear from your dealership but Steve has followed u smooth. In the past it was a pain but not this time. Usually once you leave out the door you never hear from your dealership but Steve has followed up with me twice to make sure everything is alright. Didn't nickel and dime me for my trade in, fair price. Very knowledgable, honest and efficient... what else could you want? More

We had a wonderful experience with Rob! Highly knowledgable about all aspects of the GL 450 and went above and beyond to help us figure out how to use the car! We will be back. knowledgable about all aspects of the GL 450 and went above and beyond to help us figure out how to use the car! We will be back. More