Mercedes-Benz of Arrowhead

These gentlemen at Mercedes Benz of Arrowhead helped me with the purchase of my first Mercedes; they really worked hard to offer a solution and make sure that it happened and I left content. This dealershi with the purchase of my first Mercedes; they really worked hard to offer a solution and make sure that it happened and I left content. This dealership provided a great customer service experience and I would highly recommend them. I definitely plan on purchasing from Mercedes Benz of Arrowhead again in the future. Thank you for making the purchase of my first Mercedes truly spectacular! More

This is the second car we have leased from Rob. We live in Scottsdale and drive all the way to Arrowhead Mercedes because they are fantastic. They make the "process" as simple as possible, with minimal ba in Scottsdale and drive all the way to Arrowhead Mercedes because they are fantastic. They make the "process" as simple as possible, with minimal back and forth nonsense. They are easy to work with and worth the extra drive. Very accommodating and we think very fair. We have recommended them to many of our Mercedes owning friends here in Scottsdale. More

Steve Souther made the process of purchasing a car smooth. In the past it was a pain but not this time. Usually once you leave out the door you never hear from your dealership but Steve has followed u smooth. In the past it was a pain but not this time. Usually once you leave out the door you never hear from your dealership but Steve has followed up with me twice to make sure everything is alright. Didn't nickel and dime me for my trade in, fair price. Very knowledgable, honest and efficient... what else could you want? More

We had a wonderful experience with Rob! Highly knowledgable about all aspects of the GL 450 and went above and beyond to help us figure out how to use the car! We will be back. knowledgable about all aspects of the GL 450 and went above and beyond to help us figure out how to use the car! We will be back. More

Alan is extremely professional. I would recommend that anyone who requires service go see him. He kept me informed every step of the way and I felt he was honest with what had to be done. In a day where t anyone who requires service go see him. He kept me informed every step of the way and I felt he was honest with what had to be done. In a day where this is rare I commend Alan. More

Sale went very smooth. Had one complication involving the failure to include the payoff amount of a trade-in in the original price quote, which resulted in a projected payment that was significantly lowe the failure to include the payoff amount of a trade-in in the original price quote, which resulted in a projected payment that was significantly lower than the actual monthly payment. The entire sales/delivery process was very efficient, taking less than 2 hours to complete. I will recommend the Arrowhead MB location to my contacts. More

Barry Bridges was very professional and the buying experience was pleasant. We would recommend him and Arrowhead MB dealership. They had the model and color we were looking for at a fair price. experience was pleasant. We would recommend him and Arrowhead MB dealership. They had the model and color we were looking for at a fair price. More

Very good experience. Service rep was honest, professional and helpful. Courtesy car was available both visits which truly helps. I will gladly return to Mercedes of Arrowhead. professional and helpful. Courtesy car was available both visits which truly helps. I will gladly return to Mercedes of Arrowhead. More

I am giving Arrowhead Mercedes a "5" score on all categories because I had a wonderful experience buying my first Mercedes there. Promptly upon arriving, I was greeted by Barry Bridges. He was si all categories because I had a wonderful experience buying my first Mercedes there. Promptly upon arriving, I was greeted by Barry Bridges. He was sincere and able to help me quickly and thoroughly. He knew his fleet/inventory well and was able to direct me to exactly what I was shopping for without wasting time. Honestly I was debating between the C250 and a Lexus IS250 and asked him why I should buy the C250. What I liked about barry was that he was honest, he didn't "bad mouth" Lexus, but was able to tell the edge MB has over lexus. He was knowledgeable about his product and truly very helpful. We were able to negotiate a deal that I feel was a win-win for both parties. He was never pushy, let me take my time in making my decisions, and had a great cheerful and pleasant disposition. The entire process was painless, and easy. He was very easy to work with. I would definitely recommend anyone shop at arrowhead MB, and would definitely direct my friends and family who may be in the market for a Mercedes straight to Barry. Thank you for making this a pleasant car buying experience. More

I purchased a G55 this last week and was very impressed I purchased a G55 this last week and was very impressed with the service and how smooth my deal went. Best of all I was in and out quicker than any o I purchased a G55 this last week and was very impressed with the service and how smooth my deal went. Best of all I was in and out quicker than any other deal I had done in the past. Also, this dealership is huge so if you don't see something that you like, wait two weeks like I did. They get great inventory all the time. More