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Mercedes-Benz of Asheville

Fletcher, NC

4.6
136 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 136 reviews

September 07, 2021

Tony was very helpful. He was courteous and professional. I appreciate all he did for us. I would use Tony again to purchase a car. More

by Jbruce1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sellers
Sep 07, 2021 -

Mercedes-Benz of Asheville responded

Thank you for the excellent review and for trusting the Mercedes-Benz Asheville team to help you into the perfect ride! We hope you love it for years to come. Safe travels!

August 25, 2021

Very good salesman & sales manager plus managers Very good salesman & sales manager plus managers assistant! Dealt with Fields MB in zither states as well. More

by melmandic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hardin, Jeremiah Comolli
Aug 26, 2021 -

Mercedes-Benz of Asheville responded

We're so glad to hear that our team members have impressed you! Thank you for taking your business to Mercedes-Benz Asheville - we look forward to working with you again in the future. Take care!

August 18, 2021

Accurate timely very nice people! And comfortable accommodation drinks, snacks, quiet. Clean the car both inside and out! Reasonable price for the the area. Nearby the dealer location. More

by Sloughrj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell
Aug 18, 2021 -

Mercedes-Benz of Asheville responded

We appreciate the wonderful feedback - and we're so glad to hear we're doing a great job. Thank you for choosing Mercedes-Benz Asheville, and come back again next time!

June 12, 2021

Terrible service depart and unethical management. They installed a part on my MB and set the coding wrong. I took it back to them and they said I needed a new part. I took it to another MB dealership for More

by Dissatisfied
Customer Service
Recommend Dealer
No
Employees Worked With
Service manager and service adviser
April 05, 2021

So this place is something else let me tell you... ok we call about a explorer the limited one and before we come over we ask them if they can come off the price and they said there is wiggle room so we dec More

by Robert and Erica Hull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The manager and Caleb
March 17, 2021

My worst experience ever. I would NOT recommend this dealership if they were the last MERCEDES dealership in this world or the next! I have been after this dealership for my vehicle title for over SIX M More

by rexy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Austin and Greg
January 26, 2021

First let me Tony was my salesman and he was great. But great stops with him. My car had an issue that is apparently known as common but I was unaware of it. Had the car for three months and just wasn’t h More

by ddb3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tony and kurt
October 02, 2020

Mercedes Benz of Asheville is absolutely a great place to buy your new or used Mercedes. Greg Lanning worked with us with great patience. He is the most knowledgeable car dealer we have ever dealt with. Wond More

by Gcash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lanning, Curt sales manager
September 15, 2020

Great experience. Tony Sellers was very helpful, professional and a pleasure to do business with. Kurt Brown in finance was great too. All around great service. More

by barbchar551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sellers, Kurt Brown
July 17, 2020

Once again, totally frustrated and disappointed in my experience! Only go when it requests MB technicians - and the timing and quality of work is sub-par. This time is was $165 for a Front License Pla More

by Admiral Jann
Recommend Dealer
No
Employees Worked With
Darrel
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