Mercedes-Benz of Atlanta Northeast

I was driving on the road trying to get to the ACC dealer but I was not familiar with the roads in that area so I was a bit lost. And I came to the stop light so I look around and when I glance to my leftI s but I was not familiar with the roads in that area so I was a bit lost. And I came to the stop light so I look around and when I glance to my leftI saw someone driving the company's truck from the Parts Department so I rolled down the window and asked the person driving which was Alex C. if he can give me directions how to get to the dealer. He was so friendly and loved to help me so he asked me to follow him to the dealer. When we even got there he went with me to show me the main entrance and how to get to the Parts Department so I can pick up my SOP. He was a very friendly guy. I was also very satisfied with the parts for my vehicle. Thank you ACC! More

I recently worked with Atlanta Classic Cars for a regular maintenance service for my car. The staff was very helpful and professional, Mr. Robusto, in particular was very pleasant and courteous. I would defi maintenance service for my car. The staff was very helpful and professional, Mr. Robusto, in particular was very pleasant and courteous. I would definitely recommend Atlanta Classic Cars to family and friends. More

Our sales experience could not be better the dealership offers very personalized service. This was our first purchase of a Mercedes and it made converts out of my husband and myself.He had been driving a J offers very personalized service. This was our first purchase of a Mercedes and it made converts out of my husband and myself.He had been driving a Jaguar for a long time so this was a big change for him.We purchased an preowned SL 500 and we love it,they were very patient with educating us on the different features etc.We would definitely reccomend the dealership and our salesperson Debbie Starks More

As usual, prompt service on a minor repair. My car was inspected promptly, and Kim ensured that the job was dome quickly. I spent only one hour at teh dealership while the team replaced an "O" ring in th inspected promptly, and Kim ensured that the job was dome quickly. I spent only one hour at teh dealership while the team replaced an "O" ring in the transmission. Kim fully explained what the problem was and what had been done to repair it. More

The dealership is excellent... full of great people and a great service department. I ordered a car to be built at the factory, and they handled the whole process with ease and were professional. It was my great service department. I ordered a car to be built at the factory, and they handled the whole process with ease and were professional. It was my second purchase at this dealer and I have recommended 2 other purchases as well. More

Went back to the dealership for a scheduled service today. Staff was friendly from the moment I pulled up. The service went great and the time flew bye with all the great amenities available in the w today. Staff was friendly from the moment I pulled up. The service went great and the time flew bye with all the great amenities available in the waiting area. Top notch staff and top notch service. More

Atlanta Classic Cars provides excellent service in a state of the art service center. I marginally went over my 50K warranty and they extended the consideration to fix my car under warranty anyway. Jay state of the art service center. I marginally went over my 50K warranty and they extended the consideration to fix my car under warranty anyway. Jay Harward, Service Director, graciously extended the courtesy, it was a very welcoming and refreshing exchange. In addition, at the time of my warranty work I decided to replace my brakes (all around) and it was advised that I should also replace my back rotors. Tyler Black, Service Advisor, quoted me a price on all the above and delivered the car back to me to my surprise under the quoted price. I think that may be the first time that a service center has ever done this for me, usually its well we had to add X and it will be X $$$ more. Although Atlantic Classic Cars is a bit north, it is well worth the drive (just off of I85). They offerred to provide me a loaner, howerver, I declined for the service center provides complimentary private offices with hardwire and WiFi internet (had my own laptop, I did not see any computers there), telephones, bottled water, on premise restuarant, golf driving range, etc... (sure I missing something). Tammy (sweet receptionist) even help me fax out a document. In summary, great to deal with, I highly recommend Atlanta Classic Cars. More

Often times, the perception and reputation of a company is determined by the interaction of the customer and one or maybe two company representative. In my case, that person is my maintenance service rep. is determined by the interaction of the customer and one or maybe two company representative. In my case, that person is my maintenance service rep. My car has bee in the maintenance shop for over a week with with a problem that has grown progressively worse because of previous misdiagnosis and faulty repair. Because of this, major repairs are needed that are no longer under warranty. Because this repair is still on-going, I will not name specific employees at this time. Once this ordeal is over, I plan to submit a complete report as to why I will never buy another Mercedes or visit this dealership again. This is MERCEDES damn it! I expected more!!! More

Parts prices are marked up 50-100% over MBUSA Recommended List Price; and they have a very big 'take it or leave it' attitude. When I tried to buy a new ML from them, the attitude conveyed was that they w List Price; and they have a very big 'take it or leave it' attitude. When I tried to buy a new ML from them, the attitude conveyed was that they were doing me a big favor by even talking to me; and when I objected to the way I was treated, the General Manager told me that "They did not want or need my business, and they would not miss losing it." Needless to say, I drove 45 miles to the other side of town to purchase where I was treated with dignity and respect More