Mercedes-Benz of Atlanta Northeast

Third car with Jackson, always professional and on top of problems, great communication! Very reassuring to see him back from Florida (just in case....) Highly recommended Trustworthy, correct, timely! Ho problems, great communication! Very reassuring to see him back from Florida (just in case....) Highly recommended Trustworthy, correct, timely! Honors the brand! More

Great Customer Service. Melissa made my car buying process SEAMLESS!!!! Five stars across the board from beginning to end. I would definitely recommend MB of ATL Northeas Melissa made my car buying process SEAMLESS!!!! Five stars across the board from beginning to end. I would definitely recommend MB of ATL Northeast to all my friends and colleagues. More

I have been a longtime Mercedes-Benz customer. Recently, I visited the service center because I had an issue with one of my wheels and needed warranty service. I arrived a little earlier than m Recently, I visited the service center because I had an issue with one of my wheels and needed warranty service. I arrived a little earlier than my appointment time, and the person assisting customers at the front kindly introduced me to Mr. TK Kim. He was very kind, professional, and took the time to clearly explain the issue with my vehicle as well as the expected pickup time. Later that afternoon, he also explained in detail when I would likely be able to pick up my car the next day. The following day, I received a call from Mr. TK Kim letting me know that the repair had been completed earlier than expected. He was extremely polite, professional, and helpful throughout the entire process. However, after that, when I went to the cashier counter to finalize the invoice, an older white lady at the counter completely ruined my experience. She was rude, seemed annoyed by customers, and her attitude was so unpleasant that it would not have been surprising if an argument had started. I sincerely hope I do not have to deal with her again on my next visit. That being said, thank you very much, Mr. TK Kim. You were excellent, and I truly appreciate your outstanding service. More

Finn was helpful and was able to take care of my trade in and got me into my dream car during my lunch break! and got me into my dream car during my lunch break! More

Great and fast service. They were able to fix my sprinter van in two days only. Without an appointment They were able to fix my sprinter van in two days only. Without an appointment More

I highly recommend Finn Misa at Mercedes-Benz! He provided us with exceptional service from start to finish. Finn was extremely patient, knowledgeable, professional, and genuinely took the time to He provided us with exceptional service from start to finish. Finn was extremely patient, knowledgeable, professional, and genuinely took the time to make sure we were comfortable with our decision. He made the entire car-buying experience easy and enjoyable. We truly appreciate his great customer service and would definitely recommend Finn to anyone looking for a Mercedes-Benz. Thank you, Finn, for taking such great care of us! More

Exceptional service at Mercedes-Benz! A special thank you to Chloe Niemann, my Service Advisor, who went above and beyond to ensure all my vehicle’s needs were met. Despite juggling multi A special thank you to Chloe Niemann, my Service Advisor, who went above and beyond to ensure all my vehicle’s needs were met. Despite juggling multiple customers, Chloe remained professional, attentive, and incredibly helpful. Her dedication and hard work are truly commendable. Thank you, Chloe, for making my service experience such a great one! More

Trustworthy, friendly, welcoming, thorough, reliable service. Highly recommended and will return again. Tony Park outstanding service advisor. service. Highly recommended and will return again. Tony Park outstanding service advisor. More

Jackson is simply the best. I would rate his service more than 5 stars if i could. I met jackson about 10 yrs ago and he has always been a top notch service advisor to me. Thank I would rate his service more than 5 stars if i could. I met jackson about 10 yrs ago and he has always been a top notch service advisor to me. Thanks for your knowledge and all you do. More