Mercedes-Benz of Atlanta Northeast

Angela was fantastic. She got me in and out in minutes. A true professional! The communication was immediate and very thorough. Everyone should bring the car to Angela onl She got me in and out in minutes. A true professional! The communication was immediate and very thorough. Everyone should bring the car to Angela only if you want the best of the best! More

John is by FAR the most amazing customer service representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was okay and understood. My comfort level with “this” car is because of JOHN🥳🥳🥳🥳🥳 More

David and John were excellent at their jobs. David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool features of the car and MB app. More

Angela is a thoughtful professional, she listens patiently and always provide timely progress updates to her clients. patiently and always provide timely progress updates to her clients. More

There is no Mercedes without Ms. Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for o Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for over 5 years. I wish she could be promoted to a coaching or training position b/c 17 years ago when I started with the brand of Mercedes the customer service was bar none. It was an LEDGENDARY experience you were witnessing. Rather that meant each time you purchased a Mercedes a gift back was mailed to your home with opulent items inside. Ms. Yeo is the only person I’ve met in the last 8 years who cares about the people she is servicing and doesn’t view them as just another number but a Mercedes family member who’s dealing with an obstacle I can assist with. Please take care Ms. Angela Yeo she the one that makes me REMEBER how phenomenal Mercedes was. More

After discovering this specific vehicle thanks to the efforts of Finn Misa, Levi thoughtfully and methodically reviewed financing options with me, as well as additional warranties I inquired about, which efforts of Finn Misa, Levi thoughtfully and methodically reviewed financing options with me, as well as additional warranties I inquired about, which I consider essential (especially for a vehicle of this caliber). Levi went further to provide me with the terms and conditions of each supplement, allowing me to review on my own time, and articulated each aspect of the finance package. This level of transparency seems to be rare these days (yet is greatly appreciated), as was the time spent answering my many analytical and situational questions pertaining to different events I may encounter while owning this specific vehicle. More

Continuing the good work of Levi Lewis, Dee worked hand-in-hand with the Mercedes-Benz Credit Department regarding my financing, recognizing that my situation was unique since I recently relocated. Ul hand-in-hand with the Mercedes-Benz Credit Department regarding my financing, recognizing that my situation was unique since I recently relocated. Ultimately, with Dee’s help, the finance package was mutually agreeable, while also instilling confidence in establishing a financial relationship with Mercedes-Benz Credit directly (a critical requirement for me), rather than a third-party to service the loan. More

Prior to taking possession of the new vehicle, John meticulously educated me on the many features inside the cabin, within the MBUX system, in the cargo area, on the key fob, and everything in between. meticulously educated me on the many features inside the cabin, within the MBUX system, in the cargo area, on the key fob, and everything in between. Having this thorough training session (including every screen and setting in the MBUX system), coupled with ensuring the seats and mirrors were just right, allowed me to confidently drive out of the showroom without issue or question. Additionally, John walked me through configuring the iPhone app and connecting the vehicle to my profile. This portion of the new car process was a real joy and never experienced before with other automobile manufacturers. More

From my first visit to the dealership, Shawn was closely engaged alongside Finn Misa and colleagues to ensure I was receiving exceptional treatment and an experience deserving of the Mercedes-Benz brand. Sh engaged alongside Finn Misa and colleagues to ensure I was receiving exceptional treatment and an experience deserving of the Mercedes-Benz brand. Shawn’s engagement continued throughout the sales process, up to and including receipt of the vehicle, all with unwavering support and a consistent reassurance that my time and patronage were valued and appreciated. Like Finn Misa, Shawn made it clear that forming a relationship was top priority. More