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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,269 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,269 reviews
September 26, 2026
I walked into this dealership just to look around and walked out with a new vehicle. Finn made the experience so easy and seamless— but especially stress-free. I also had to leave quickly and the dealers walked out with a new vehicle. Finn made the experience so easy and seamless— but especially stress-free. I also had to leave quickly and the dealership did an excellent job getting me out quickly! A 10 out of 10 experience overall! More
by Miami Jeep Girl
September 25, 2026
Great service. I can always depend on Jackson Barron to make my service visit a great experience. I can always depend on Jackson Barron to make my service visit a great experience. More
by Sndixon
Employees Worked With
September 14, 2026
Very good experience at the service department of Mercedes Benz Atlanta Northeast dealership. Good communication, service and treatment. Highly recommended. Mercedes Benz Atlanta Northeast dealership. Good communication, service and treatment. Highly recommended. More
by naderj
Employees Worked With
September 10, 2026
From the moment I drove into the service garage and checked in, everyone I encountered at the dealership provided top-notch service. My Service Provider, Tony Park, went above and beyond to ensure I wa checked in, everyone I encountered at the dealership provided top-notch service. My Service Provider, Tony Park, went above and beyond to ensure I was comfortable during my visit. When I mentioned that I had an online meeting scheduled, Tony immediately accommodated me by arranging for me to use the Customer/Guest Office Room. Having a quiet, private space allowed me to attend my meeting without interruption and was greatly appreciated. It’s thoughtful touches like these, combined with exceptional customer service, that make a dealership experience stand out. Thank you, Tony, and the entire team for making my visit such a positive one! More
by terriycrook82
Employees Worked With
September 09, 2026
He helped us in the process and since the beginning, he was very kind, patient and helpful. We enjoyed working with him and we will always recommend him. was very kind, patient and helpful. We enjoyed working with him and we will always recommend him. More
by KatherynF
Employees Worked With
September 01, 2026
Third car with Jackson, always professional and on top of problems, great communication! Very reassuring to see him back from Florida (just in case....) Highly recommended Trustworthy, correct, timely! Ho problems, great communication! Very reassuring to see him back from Florida (just in case....) Highly recommended Trustworthy, correct, timely! Honors the brand! More
by Docholliday
August 28, 2026
Great Customer Service. Melissa made my car buying process SEAMLESS!!!! Five stars across the board from beginning to end. I would definitely recommend MB of ATL Northeas Melissa made my car buying process SEAMLESS!!!! Five stars across the board from beginning to end. I would definitely recommend MB of ATL Northeast to all my friends and colleagues. More
by chandracain26
Employees Worked With
August 27, 2026
I have been a longtime Mercedes-Benz customer. Recently, I visited the service center because I had an issue with one of my wheels and needed warranty service. I arrived a little earlier than m Recently, I visited the service center because I had an issue with one of my wheels and needed warranty service. I arrived a little earlier than my appointment time, and the person assisting customers at the front kindly introduced me to Mr. TK Kim. He was very kind, professional, and took the time to clearly explain the issue with my vehicle as well as the expected pickup time. Later that afternoon, he also explained in detail when I would likely be able to pick up my car the next day. The following day, I received a call from Mr. TK Kim letting me know that the repair had been completed earlier than expected. He was extremely polite, professional, and helpful throughout the entire process. However, after that, when I went to the cashier counter to finalize the invoice, an older white lady at the counter completely ruined my experience. She was rude, seemed annoyed by customers, and her attitude was so unpleasant that it would not have been surprising if an argument had started. I sincerely hope I do not have to deal with her again on my next visit. That being said, thank you very much, Mr. TK Kim. You were excellent, and I truly appreciate your outstanding service. More
by Mrs Yoo
Employees Worked With
Other Employees :
older white lady at the counter cashier.Half a star—even one star would be too generous.
