Mercedes-Benz of Atlanta South

Exceptional service over & beyond to get me in a great car. Thanks so much Mohammed! car. Thanks so much Mohammed! More

As far as the dealership their manager and finance department have improved. This is our second car purchase from here in the last two years. We were more satisfied than our last experience in 2023. department have improved. This is our second car purchase from here in the last two years. We were more satisfied than our last experience in 2023. Please read the second paragraph before your vehicle purchase from here. As far as Roxy Davis our sales representative. We gave a one star and would have been zero. She started off as soon as we got there with the car pulled up with a bow on it as if we were just going to sign paperwork and not check the car out whatsoever. Then we went on a test drive she didn’t want to let us go on the highway stating that the company changed the policy. We requested a test drive on the highway again and she finally agreed. She was not knowable about the vehicle, and had to show her some of the features. When we got back to the dealership she rushed the car away before we even got a chance to go over it thoroughly . During this time she wanted to sit us down to start paperwork. After I didn’t agree with the price she disappeared. When we finally found her after looking for her she said that they were almost done with the hood. Then we requested to look at the car again she said ok, but her purse was in the front seat and she stood watching us the entire time. As if we going to steal it. At one point she asked our son (whom we were purchasing the car for) was he going to purchase the car or not because she had to take it back across the street and she wanted to go on lunch. She did this while my wife and I were outside of the car. Very unprofessional. I could go on and on about how unprofessional she was. But I will digress. Long story short get another sales person. Our son did not have the experience and the professionalism he deserved. Thank God this is our 6th Mercedes and we had knowledge about the cars because she taught us nothing. We would have been clues. Mercedes of South Atlanta do better. Be better. Your counterparts on the Northside especially RBM of Atlanta are continuously running circles around you. We deserve the professional white glove service on this side of town that they give over there. Also we have purchased vehicles from other dealerships on the south side and received much better service and treatment. More

Roxy was extremely amazing. I bought a 2021 C300 and I couldn’t be more satisfied. From the time I walked in this location I felt welcomed and everyone was so nice. Roxy is a gr I bought a 2021 C300 and I couldn’t be more satisfied. From the time I walked in this location I felt welcomed and everyone was so nice. Roxy is a great representation of the Mercedes brand. The general manger, Chris, is amazing as well and he truly cares about the customers. I will be back for my service and for my next purchase as well. More

Exceptional service. Great customer service. The dealership is very nice and clean. Roxy was very knowledgeable and answered all of my questions. I will refer others. Great customer service. The dealership is very nice and clean. Roxy was very knowledgeable and answered all of my questions. I will refer others. More

Everyone my wife and I met at the dealership were extremely nice and professional. Special thanks to Roxy Davis, Carol Duster & my long time friend, John Culbreath for going over and above the call o extremely nice and professional. Special thanks to Roxy Davis, Carol Duster & my long time friend, John Culbreath for going over and above the call of duty. More

Roxy Davis was amazing in the whole process of buying my new car, and I am so glad I had such kind and knowledgeable person helping me through every step. If I or anyone was to buy a new car, she would be t new car, and I am so glad I had such kind and knowledgeable person helping me through every step. If I or anyone was to buy a new car, she would be the first one I'd go to. I am loving the new car and loved the experience of buying it too. Beautiful dealership here. More

Roxy did an excellent job listening and searching for the best situation for my budget. best situation for my budget. More

The customer service that I received from Roxy was great and she was very knowledgeable. and she was very knowledgeable. More

Roxy was extremely helpful! She answered all of my questions and providing me with a detailed response to make this a one call resolution. When she first contacted me, we spoke She answered all of my questions and providing me with a detailed response to make this a one call resolution. When she first contacted me, we spoke about upgrading my lease and She providing you with a ton of new details that I was not originally aware of. More