
Mercedes-Benz of Atlanta South
Atlanta, GA

Filter Reviews by Keyword
By Type
Showing 389 reviews
Thank you to my amazing sales person Roxy Davis. This is my second vehicle that I purchased from her and each time she made the process seamless and fun. As a woman I would highly recommend you purc This is my second vehicle that I purchased from her and each time she made the process seamless and fun. As a woman I would highly recommend you purchase your next vehicle from Roxy because of her expertise. Mercedes-Benz of Atlanta South and their new building is highly underrated. Not only is the dealership at gem on the Southside it holds even a rarer gem named Roxy! She will forever and always be my go to salesperson. I’m almost ready for vehicle number 3! Oh, and let’s not forget the Mercedes-Benz gear she hooked me up with. I love my new hat and Tumblr. More
Great customer service. Roxy was very helpful! Nice dealership and everyone was so hospitable and knowledgeable. Roxy was very helpful! Nice dealership and everyone was so hospitable and knowledgeable. More
Roxy is the absolute best. She ensured I had a seamless experience. I was getting the car for my Birthday the vehicle had a bow tie on it and I had a photo shoot. She truly mad She ensured I had a seamless experience. I was getting the car for my Birthday the vehicle had a bow tie on it and I had a photo shoot. She truly made me feel special and the experience was the best I have had buying another vehicle. More
Mrs. Roxy was the best out here making dreams come true. I called and she jumped in to action to help me every step of the way and continues to makes sure I’m completely satisfied with my vehicle. Forever t I called and she jumped in to action to help me every step of the way and continues to makes sure I’m completely satisfied with my vehicle. Forever thankful for Roxy and everyone at Mercedes-Benz Atlanta South. More
I am disappointed to say the least. I purchased a brand new vehicle in June. This is the second time it has been in service since. Both times, electrical issues. I don’t have a loaner v I purchased a brand new vehicle in June. This is the second time it has been in service since. Both times, electrical issues. I don’t have a loaner vehicle to drive and someone has been checking on that since Saturday afternoon…it’s Monday evening. I have to call multiple times to get someone on the phone to answer questions and find out what’s going on with my vehicle. Of course everyone was available during the purchasing process and now that I am responsible no one is available. No one took the time to go over features of the car with me when I purchased it. This will probably be my last time going to this dealership to have my vehicle serviced. I am very disappointed. More
My car salesman was Kevin Brayboy. He provided exceptional service and went above and beyond to make sure I had a smooth process with purchasing my new vehicle. Answered all my questio He provided exceptional service and went above and beyond to make sure I had a smooth process with purchasing my new vehicle. Answered all my questions in a timely manner and was very professional. Would highly recommend! More
Kevin Brayboy was my care sales men and when I tell you he is the truth. Kevin was very effienct and knowledgeable. Kevin took care of my family and I needs. He was caring and got the job done in a great a he is the truth. Kevin was very effienct and knowledgeable. Kevin took care of my family and I needs. He was caring and got the job done in a great amount of time. More
Sankar Henderson made my car buying experience a breeze. We live 2 hours away and we’re able to do everything over the phone and he even delivered the car to me at home. Sankar was a Godsend! Will be purcha We live 2 hours away and we’re able to do everything over the phone and he even delivered the car to me at home. Sankar was a Godsend! Will be purchasing my next vehicle with him! More
I own two MB. We took my SLK in for the engine module to be replaced. We went to purchase a new car from this dealer the night we were to pick up my SLK. My husband went to the service department to get the be replaced. We went to purchase a new car from this dealer the night we were to pick up my SLK. My husband went to the service department to get the car and waited about fifteen minutes to get the car pulled around. The guy pulls the car up, turns it off and walks in and hands my husband the key. My husband went out and got in the car only to find a dead battery. They failed to tell him they had just jumped my car off. He also noticed the fan blower was not working. My car had to be left at the service department once again. The guy that had pulled my car around walked back out the door and let the "F" word fly out of his mouth in front of my husband because he had cut the car off. I drove my SUV to pick up the SLK and was leaving the SUV for service. I hadn't been gone from the dealer for three to four minutes and noticed the ESP warning was on in the SLK needless to say I was furious. I pull over call my service advisor and have to wait for over fifteen minutes for him to pick up the phone. I told him the problem and he advised me not to drive the car home but to return to the dealer. He stated my car could decrease in speed at anytime. I ask if he was going to give me a loaner now that my SUV was also in the service department and he said he didn't have any. I ask what did he suggest I do. He told me to go ahead and drive the SLK home and he would put my SUV first in line for service and I could bring the SLK back the next morning. REALLY??? He had just told me not to drive the car home but since he didn't have a loaner, all of a sudden it is okay for me to drive the car home. I told him not to service the SUV I would be back to pick it up the next morning. This is the second time I have taken my car to be serviced and have something fixed on it only to drive away from the dealership and the problem still existed. I swore then never to use this service department but I was hoping since Jim Ellis had bought the dealership big changes had been made. Joke was on me! We are seriously considering cancelling the car we ordered. More