Mercedes-Benz of Atlanta South

Surprised Had to carry my E Series in for a sensor issue. I have to admit that i did not see good reviews on this dealership but decided to give them a chance Had to carry my E Series in for a sensor issue. I have to admit that i did not see good reviews on this dealership but decided to give them a chance because of their close proximity to my work and home. Jeremy Taylor was my service advisor. He did an excellent job on keeping me informed and even showing me how to use the many options on my car. I would 100 percent recommend this dealership and Jeremy for all your service needs. Jeremy- thank you ! You are truly the best at what you do!!! More

Great customer service! Smooth process! Monty and Tara provided excellent customer service with a smiling face. Both were very knowledgeable and made the process stress free. Highly recommen Monty and Tara provided excellent customer service with a smiling face. Both were very knowledgeable and made the process stress free. Highly recommend this dealership! More

Five stars ! I am very thankful to Demarcus Burnett and Bryan Davis for the service and for finding the car that we needed I highly recommend this Dealership I am very thankful to Demarcus Burnett and Bryan Davis for the service and for finding the car that we needed I highly recommend this Dealership More

Amazing! I am so happy with my new purchase & my buying experience was amazing. My representative was very knowledgeable and courteous and I walked out a happy I am so happy with my new purchase & my buying experience was amazing. My representative was very knowledgeable and courteous and I walked out a happy Benz customer. More

Failing to disclose information Information was hidden and not provided to me regarding the purchase of the vehicle I leased for four years. I received an unexpected bill for the le Information was hidden and not provided to me regarding the purchase of the vehicle I leased for four years. I received an unexpected bill for the lease after I purchased the car. More

My sale person was awesome. Robert Holly. I was very pleased with my sales person .Robert Hilly and the G M was very nice. Came and spoke with me. To see if I was happy with the car a was l I was very pleased with my sales person .Robert Hilly and the G M was very nice. Came and spoke with me. To see if I was happy with the car a was looking at. And if there was anything he could do He is a very nice man. The financing manger was nice also. It was an over all very nice experience. I will tell anyone who ask where did I Purchase my car ? I would tell them to go to Atlanta South Mercedes Benz More

poor service from service manager My car seat started to turn a little yellow thru no fault of mines.mostly drive it to church on the weekend.I took it in and showed it to one of the My car seat started to turn a little yellow thru no fault of mines.mostly drive it to church on the weekend.I took it in and showed it to one of the salesman. he stated they needed to be replaced.I was given a date to return.I was suppose to get a rental car and drop mines of. ended up there for 4 hours. they never fixed car took it to the back tried to clean the seat. nothing happened. took pictures suppose to send to corporate over a month ago.bunch of bull. If i ever get seats change I refuse to go back to this dealer for anything.. so please beware before you take your car in. I hate this place. More

Stay Away From Kelly Thomley In all of my 56 years, I have never met a more dishonest service writer. I purchased my Benz there, wonderful sales team. However once I encountered K In all of my 56 years, I have never met a more dishonest service writer. I purchased my Benz there, wonderful sales team. However once I encountered Kelly Thomley and his influence over the mechanics, I will never return for service nor will I ever recommend them! More

The most dishonest and unprofessional car salesmen I've seen Buyer Beware. I wouldn't even give them a 1 star. I went to just "look" at cars. I test drove 2 vehicles before deciding that I would get a used 2016 Buyer Beware. I wouldn't even give them a 1 star. I went to just "look" at cars. I test drove 2 vehicles before deciding that I would get a used 2016 vehicle with low miles. It was a Saturday and I know that I wanted to use my bank to purchase the loan. Sharon Freeman, my sales person, says, "We have to just run your credit one time to hold the vehicle." I waited for about an hour before she comes back in her office to tell me that "Capital One financed me at a higher interest rate than my credit union." While I thought they ran my credit only through Capital One, (and they weren't even supposed to do that), they had run my credit to over 8 different loan companies. While sitting down with Kelly Stapleton, finance manager, she tells me that Wells Fargo financed me and to sign the paperwork and bring back a letter of certification from my credit union. I did not take possession of this vehicle on that day because I needed to get it checked out before buying it and specifically told Sharon to only run my credit ONE TIME! Because of them, my FICO scores have decreased by more than 10 points. My FICO score did range from 756-789, and there is no reason for my credit to have be run like it did, especially when I gave very specific instructions to both Sharon Freeman and Chris, in finance. The staff at Mercedes Benz of South Atlanta are all liars and do not do what they are supposed to do. They then offered to pay the first 2 payments, then offered to pay 1 payment and deliver the vehicle to my house. They tried to threaten me to come and get the car. I asked for letters to be sent to the credit bureaus in an effort to have these unauthorized inquiries removed from my account. I had to send letters off to several different companies, wasting money, time, and stamps, yet still, nothing has been done to settle/solve this issue. I would never recommend anyone to give these liars any money. More

Lies, lies, and more lies Only leaving a one start because I can't leave zero.  I completed a deal over the phone with a sales lady named Sharon and manager about a Mercedes Be Only leaving a one start because I can't leave zero.  I completed a deal over the phone with a sales lady named Sharon and manager about a Mercedes Benz C250 and was told by both the vehicle was "immaculate".  I even asked the sales lady and the manager as I spoke with both very specific details about the car all the way down to road rash on the wheels.  I was told by Chris, the manager, that they have the Mercedes Star on the front of their building and they can not put a vehicle on the lot that doesn't represent Mercedes.  I drove from Chattanooga 2 hours one way to purchase the car the next day with funds in hand only to find out the vehicle had scratches all over it and every wheel was curbed with road rash.  One wheel even had clear coat peeling off of it in chunks.  When I made notice of it, they told me they were sorry, it was an oversight.  The dealership had over 24 hours to have the car ready for me to pick up from the time the deal was completed.  Chris then proceeded to tell me we didn't have the conversation about the wheels and when I asked if he was calling me a liar, he back peddled and said the car was in detail when he went to look at it and didn't notice ALL FOUR WHEELS WERE HEAVILY DAMAGED.  He tried to send the car back to his RECON team and told them to buff out the scratches and get a wheel guy to come and fix the wheels and said it would take them hours to have the car ready.  He then proceeded to tell me the car was in "good condition" to which I agreed.  "GOOD", not immaculate.  Needless to say I took my money back home and didn't purchase the car.  If this dealership is not going to be honest with people about issues that are obvious to the naked eye, what will they lie about that you can not see.  Lastly I called back on my 2 hour trip back home and tried to speak to the sales manager and the general manger, left both a message, NEITHER called back.  So I guess the associates I talked to were only as good as the individuals that run the dealership.  Never expected this from a Mercedes Benz dealer.  I encourage you to read their statement on their page about honesty and then read consumer reviews!!  Buyer beware! More