Mercedes-Benz of Atlanta South

Doing the right thing, first time around Often in our digital age society, excellent customer service is extinct and often I find myself dealing with impersonal service technicians. However, Often in our digital age society, excellent customer service is extinct and often I find myself dealing with impersonal service technicians. However, Ernest Dixon, is definetly the exception to the rule. Last year, my 2005 Benz was repaired and serviced at the dealership; yet in still, this year the problems returned. Once I spoke with Ernest, he took care of it. Not only did he take the time to listen and address my concerns,but he took ownership. I must note, he's in the Sales Department. My confindence was restored and I'm truly impressed. Thank you once again, Ernest. More

The salesman makes the difference! Both Chris' (both the salesman and finance guy had the same name) were very responsive and worked with me to get the best terms and the SLK I desired. Both Chris' (both the salesman and finance guy had the same name) were very responsive and worked with me to get the best terms and the SLK I desired. I was hesitant to go over 700 miles for a car but it was well-worth it! This is my second SLK and I am sure I will go back to South Atlanta for my third. The assistant aborted the chat and did not call back as asked. This confirmed some of the other bad reviews I have seen for this dealership but I have only compliments about the salesman about the finance guy. I highly recommend this dealer! More

"Customer Service in 2014" In today's society, its almost next to impossible to find good customer service, but when one finds great service, it means everything. Most recen In today's society, its almost next to impossible to find good customer service, but when one finds great service, it means everything. Most recently, I was in need for a car after my next to perfect conditioned 2004 Mercedes was totaled in a car accident. I was worried, and apprehensive about the upcoming purchase, so my daughter contacted her most trusted dealership, Mercedes Benz of South Atlanta for assistance. We arrived at the dealership the morning of Memorial day, shopped for a car and was treated like royalty. The guys of "MBSA" really made me feel special as well as getting a great car. So, thanks to Ernest, Richard and Chris for a terrific job! More

Great Experience Richard Martin had done an excellent job in the process of purchasing a Certified Pre-Owned MB. Overall experience was great with no pressure and pat Richard Martin had done an excellent job in the process of purchasing a Certified Pre-Owned MB. Overall experience was great with no pressure and patiently answering all my questions during the process. Final delivery of the product was great as well. Would recommend him and the whole team of MB of South Atlanta that had done a great service. Would certainly recommend them for others. More

Great Mercedes Shopping Experience As owners of Mercedes cars and a SUV since 1983, we visited this dealership to test drive the new GLK. It was too small. Sales Representative Alvin Sp As owners of Mercedes cars and a SUV since 1983, we visited this dealership to test drive the new GLK. It was too small. Sales Representative Alvin Spruill was extremely helpful as we checked out other models. Due to his knowledge of their inventory, we ordered a ML350 which was delivered 3-31-14. While we waited for delivery, Alvin kept us posted of every stage of production and delivery. He is not only very knowledgeable of Mercedes products but very professional and likeable to deal with. He was helpful in negotiating a fair trade-in value for our 08 GL-320 and 08 Smart Car. At delivery, he provided a superior orientation on the vehicle and its many features. Days later, we had a question about Sirius' satellite radio their technical assistance people was unable to solve, We called Alvin and he walked us through the solution. We would recommend this dealership and in particular, Mr. Spruill for buying a Mercedes. Carolyn and Robert Smith Bremen, GA More