
Mercedes-Benz of Atlanta South
Atlanta, GA
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After a miserable experience at Ed Voyles Honda (who sold us a Honda Pilot with a broken transmission), my husband and I found the Pilot of our dreams at MBoSA. Alvin just about greeted me at the door and ef us a Honda Pilot with a broken transmission), my husband and I found the Pilot of our dreams at MBoSA. Alvin just about greeted me at the door and effortlessly guided me through the buying process. I'm so glad we found and purchased from this dealer! We will definitely check their used section again next time it is time to buy. Getting our tags took a little longer than normal because we weren't clearly given all the information, but once someone figured out everything we needed our tags came quickly. More
MBSA is not only a great MB dealership and service center, they also offer very easy and convenient Atlanta airport parking combined with auto service. Perfect for frequent flyers! center, they also offer very easy and convenient Atlanta airport parking combined with auto service. Perfect for frequent flyers! More
My overall rating of this dealership is a 5 based on the service, friendliness, choices, and credit programs available. I received excellent customer service from the Sales Representative Sankar Herderson service, friendliness, choices, and credit programs available. I received excellent customer service from the Sales Representative Sankar Herderson and great service from the Credit Manager Author McCoy. Due to uncertain circumstances I have a very low credit score and was under the impression I would not be able to purchase a vehicle other than a buy here pay here lot. However, Mr. Sankar Henderson assured me they can assist me with my credit score and to give them a chance to help improve my credit score and find the right car for me. They both worked diligently to find the right vehicle by providing more chooses than any other dealership I have ever visited. I was amazed by all the choices that were available to me. They made me feel as if I had the perfect credit score and not a second hand citizen as some dealerships do. They both made me feel good about my purchase which is why I have referred a friend to work only with the both of them. I advised her they will do what they can to help your credit and put you in the right car. Lastly, I appreciate the pleasant and efficient manner in which Author placed me in a loaner vehicle so that I could get on with my very busy day while my car was being serviced. Even though the service was great I wish there was more that could have been done about the price, the interest rate and a option to not have a warranty. The last vehicle I purchased it was an option to have a warranty or GAP. However at this dealership it was not an option for warranty it had to be purchased and only GAP was an option. This I found to be misleading and thought it was only to increase the sale of a warranty to meet certain goals at the dealership. Furthermore, my overall rating of this dealership is a 5 based on the service, friendliness, vehicle choices, and credit programs available. I wish I could rate it a 10 for taking good care of me with a loaner vehicle. Awesome service, Great Experience!!!! More
Once again enjoyed a seamless visit to Mercedes Benz of South Atlanta!! This is my second car serviced at MB of South Atlanta and I continue to be impressed by the professionalism displayed at this facili South Atlanta!! This is my second car serviced at MB of South Atlanta and I continue to be impressed by the professionalism displayed at this facility! Thanks to Tasha for her pleasant and professional demeanor in the initial scheduling for service, I continue to appreciate Kevin Wade for cultivating the relationship of trust. I have grown to believe him when he tells me whatever the issue can be handled effectively and efficiently! Lastly, I appreciate the pleasant and efficient manner in which Chelsea placed me in a loaner vehicle so that I could get on with my very busy day while my car was being serviced. Diana Satterfield More
Took car in on 13 Sep 2012 for a problem with the backup camera (no picture). Arrived promptly for a 10am appointment. Waited 40 minutes to check in--too long. This was the second time the car was taken camera (no picture). Arrived promptly for a 10am appointment. Waited 40 minutes to check in--too long. This was the second time the car was taken in for the same problem (first time was on 7 Aug 2012). Disappointed that the problem resurfaced after just one month. More
I would like to submit my review regarding my recent purchase at Mercedes Benz of South Atlanta. First and foremost, I really appreciate the assistance of my salesman, Morris Evans who I felt was very b purchase at Mercedes Benz of South Atlanta. First and foremost, I really appreciate the assistance of my salesman, Morris Evans who I felt was very beneficial during my entire purchase process. I had some unresolved issues about various aspects of my car purchase which have been clarified and resolved. I thank Mr. Evans, Mr. Knauss, Mr. Beauchamp, Mr. Thomley and Mick in the financial department in making my car purchase an informed customer service experience. I look forward to working with you in the future and utilizing your unique concierge service. FM More
This was the best car buying experience that I have ever had. Arthur McCoy, Kelly Anderson and Sandar Henderson were the dream sales team. They were professional and committed to ensuring that I was compl had. Arthur McCoy, Kelly Anderson and Sandar Henderson were the dream sales team. They were professional and committed to ensuring that I was completely satisfied with my new Mercedes. I will definitely recommend Mercedes Benz of South Atlanta to my family, friends and associates. The superior service did not stop with the sales process it continued with the servicing of my vehicle. David Marcellino and kim Kellam also provided superior service after the sale. They were very courteous and professional with the delivery of the repairs of my vehicle. Overall this was a great experience. More
My wife and I were "just looking" at our options and were not really planning on purchasing a car on this day. We went to a BMW dealership and an Infinity dealership earlier in the our options and were not really planning on purchasing a car on this day. We went to a BMW dealership and an Infinity dealership earlier in the day and I was just about " car shopped out". We explained to our Salesman ... we just wanted to see a few different Benz's as we were really not familiar with all their products. He asked about 5 questions as to narrow the options .... showed us a few cars ... we test drove a 2013 C250. They gave us a very fair price on our Trade-in and a great price on the new Mercedes.... and we bought it! No pressure what so ever... Just a knowledgeable and friendly Salesman with a great support system throughout the dealership! It was a real pleasure dealing with Mercedes-Benz of South Atlanta. More
Service was very good. I was told my vehicle would be ready for pick up at 5:00 pm.which was very prompt. Service personnel was very friendly, informative and through in explaining the problems with my v ready for pick up at 5:00 pm.which was very prompt. Service personnel was very friendly, informative and through in explaining the problems with my vehicle. Price of labor was extremly high. More
I worked with John Culbreath, very pleasant, polite, honest,very very knowledge about his cars., not a hasarring salesman, very calm He made buying a car very easy for me, because he was confidence in w honest,very very knowledge about his cars., not a hasarring salesman, very calm He made buying a car very easy for me, because he was confidence in what He sold. I will definite buy again and also reccommend Him to friends and family, I truley appreciated His honesty. Belinda Stringer More