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Mercedes-Benz of Atlanta South

Atlanta, GA

4.8
422 Reviews
Mercedes-Benz of Atlanta South is a luxury Mercedes-Benz dealership that sells new and pre-owned vehicles, service maintenance and parts sales. The dealership was acquired in 2021 by the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. The current dealership location resides in South Fulton with a new state-of-the-art facility being constructed just across the street in Union City that is slated to open in 2024.
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3800 Royal South Parkway

Atlanta, GA

30349

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Showing 422 reviews

February 19, 2011

I am always pleased with the service that i receive when I visit MB of South Atlanta. This visit was no different. I have had routine service and my brakes replaced within the last 60 days at MB of South More

by jonesclbrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomlin
February 16, 2011

My husband and I made our second purchase from MB of South Atlanta on Valentines Day. We had a wonderful buying experience and the whole team was very helpful as always. Special thanks to Jeremy, Alvin, More

by clbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Gomez
February 14, 2011

I bought (my first) Mercedes from this dealership--and I must say, I have been so freakin' impressed with their airport parking service. It really, really is a great service. Mark Grimm who coordinates th More

by JeffATL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grimm
February 12, 2011

Wonderful purchasing experience! Staff has been very helpful even after I drove off the lot. I tried to deal with closer dealerships in my area but the customer service and attempt to purchase a new ve More

by luster38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Garris & Mick Thomas
February 08, 2011

Service visit was very efficient. Service advisor was thorough, knowledgeable and courteous. Sales experience was outstanding. I used a buying service through my insurance carrier, USAA, and the deal More

by WalterAdams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ross; Toussant Green
February 07, 2011

I had a less than positive experience with my older Mercedes SUV which was on lease. Nothing that was the fault of the dealership, but just dissatisfaction with my car experience. At the end of my le More

by Fast55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernest Dixon, Jeff Garris
February 05, 2011

My car was checked for what I thought was a check engine light Icon. I called Peter about the issue. He provided me with service excellence. I have been having my 2000 E-320 serviced at MBSA for many years. More

by leeedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gaich
Feb 05, 2011 -

Mercedes-Benz of Atlanta South responded

Thank you so much for the feedback! Mark Knauss General Manager

February 05, 2011

Under new management, and it's only gotten better. These guys are known in certain MB-savvy circles as the true class act in the Atlanta area. Peter Gaich in service is a superior individual, and heads up More

by inetd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gaich, Keith Smith, Warren Megerhans, Ivan (parts), Alvin Spruill (sales), etc
Feb 05, 2011 -

Mercedes-Benz of Atlanta South responded

We are so glad that you shared your experience. Delighting customers is our goal. We look forward to serving you for a very long time. Sincerely, Jeremy Smith General Sales Manager Mercedes-Benz of South Atlanta

March 19, 2009

The service advisors are great at this dealer I have never been to a dealer where the advisors worked so well together like a family, even if I need a costly repair to one of my cars they realy seem to More

by sloan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Kelly
December 20, 2008

I will never take my car back to this dealership. The same day I picked up my car from getting the Plan B service, my windshield washer light came on and then 2 days later, I noticed break problems. I co More

by GeorgeJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas
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