Back

Mercedes-Benz of Atlanta South

Atlanta, GA

4.8
400 Reviews

3800 Royal South Parkway

Atlanta, GA

30349

Directions

By Type

Showing 400 reviews

December 05, 2020

Mobile service worked great as I am over 70 yrs old and social distancing.Joey was both pleasant and professional to work with and I would certainly use this mobile service again. More

by Harry.parkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey namour
Dec 08, 2020 -

Mercedes-Benz of Atlanta South responded

Thank you very much Mr. Parkin. We are very happy that our Mobile solution worked for you. Thank you for the business and we look forwarded to seeing you next year!

December 02, 2020

Majority of staff not wearing mask, which is very concerning,otherwise friendly and efficient..Mia, the service advisor was wearing a mask. Very helpful,pleasant More

by Wcwright8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia( service advisor,( 5 stars)
Dec 04, 2020 -

Mercedes-Benz of Atlanta South responded

Thank you for the review. Mia is fantastic and we are very happy your had a pleasant experience with her. We apologize if you felt uncomfortable with the mask situation. We require all employees and guests to wear a mask while they are in our retail and service areas. We will address this with the staff. Thank you for taking the time to let us know.

Dec 04, 2020 -

Wcwright8 responded

Thank you for responding to my concern.

November 29, 2020

We stopped in to see if there were any cars that we wanted. From the minute we arrived everyone was very nice and was extremely helpful. We did end up buying a car from them and the entire process was More

by Kmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Lofton, James Mullins
Dec 08, 2020 -

Mercedes-Benz of Atlanta South responded

Thank you for the kind review. We are so happy that you had a good experience. Gerald will take care of you for a long time. Congratulations on your purchase!

November 27, 2020

Mercedes-Benz of South Atlanta did an excellent job on my car on short notice. Mia Williams is a professional and courteous representative. Great job. More

by F8ful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Williams
Dec 08, 2020 -

Mercedes-Benz of Atlanta South responded

Thank you!

November 23, 2020

Kevin Wade is my service advisor at Atlanta South Mercedes. He is very helpful and informative on repair and service on my car. I appreciate them 😊 More

by stephania1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wade
November 16, 2020

Dealership was friendly, but the staff were not big on wearing masks. My salesperson was very nice and told me he was going to put a swag bag (cup, hat, shirt) in my car by the time I pick it up. Of cours More

by Mmerritt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Brown
November 13, 2020

I was gratified and extremely pleased with the my recent car purchase experience. My sales consultant, Micaela Binion was the best!! She was extremely courteous and knew everything about the vehicle. You w More

by jazzyste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mecealia Binion, Jeff Garris
November 08, 2020

Chanel was efficient and professional Fast service. Same day service. Did not try to sell in warranted services. Even washed vehicle prior to picking up More

by Gregwoody21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Briscoe
November 03, 2020

Excellent customer service. Thank you Mohomad. I will recommend this dealership to all my family and friends. I am one satisfied customer. I love my new Mercedes Benz. More

by csharnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Toure
November 03, 2020

My visit was to the service department for a recall notification resolve. Staff was courteous and professional. Jason was friendly and responsive with his assistance regarding any questions and/or co More

by Angie D.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Doss
...
7
...