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Mercedes-Benz of Atlanta South
Atlanta, GA
420 Reviews
Mercedes-Benz of Atlanta South is a luxury Mercedes-Benz dealership that sells new and pre-owned vehicles, service maintenance and parts sales. The dealership was acquired in 2021 by the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. The current dealership location resides in South Fulton with a new state-of-the-art facility being constructed just across the street in Union City that is slated to open in 2024.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 7:00 PM
Sunday Closed
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Showing 420 reviews
January 10, 2021
Great customer service. I was thoroughly impressed with the timelines and knowledge of my salesperson. I was as equally impressed with the financial aspect of the transaction. the timelines and knowledge of my salesperson. I was as equally impressed with the financial aspect of the transaction. More
by E money
Employees Worked With
Chris Leader
January 06, 2021
In my opinion the Mercedes-Benz of South Atlanta is a very professional dealership I have receive nothing but professionalism from them and they were very safe and conscious minded with the corona 19 vi very professional dealership I have receive nothing but professionalism from them and they were very safe and conscious minded with the corona 19 viruses as far as spacing is concerned. More
by Mrbond
January 03, 2021
THIS WAS THE WORST UNPROFESSIONAL SERVICE EVER WITH THE EXCEPTION OF ONE PERSON JUST SHAMEFUL. KUDOS YO ROME BROWN THE BESTE EVER CONTINUE THE GOOD WORK YOU WILL GO A LONG WAY IN THE BUSINESS. EXCEPTION OF ONE PERSON JUST SHAMEFUL. KUDOS YO ROME BROWN THE BESTE EVER CONTINUE THE GOOD WORK YOU WILL GO A LONG WAY IN THE BUSINESS. More
by noelpegon
Employees Worked With
ROME BROWN
December 28, 2020
I was very pleased with my experience. Their customer service and transparency is amazing. They made sure I was given the BEST deal possible. I will definitely be purchasing from this dealer again in the service and transparency is amazing. They made sure I was given the BEST deal possible. I will definitely be purchasing from this dealer again in the near future. Mrs. VaNessa Dorsey (Salesperson) & Lorenzo Duckworth (Finance Manager) were AMAZING! More
by Starsha Brooks
Employees Worked With
VaNessa Dorsey & Lorenzo Duckworth
December 17, 2020
Great service , clean and safe!Very professional and Mia was knowledgeable. The waiting area followed the CDC guidelines.The serve was don quic and effucient was knowledgeable. The waiting area followed the CDC guidelines.The serve was don quic and effucient More
by Divadb
Employees Worked With
Mia Williams
December 17, 2020
The customer service was good. The environment was clean and a good atmosphere. My advisor Raphael Akinyemi was very friendly and explain the situation good. and a good atmosphere. My advisor Raphael Akinyemi was very friendly and explain the situation good. More
by ydlt9818
Employees Worked With
Rapheal Akinyemi
December 12, 2020
I was pleased when I took my car to the dealership. They diagnosed the problem and I was happy about how they handled the resolution and it was done in a timely manner. diagnosed the problem and I was happy about how they handled the resolution and it was done in a timely manner. More
by Ms. V. Anderson
Employees Worked With
Jason Bowen
December 10, 2020
Always a great experience when I come here..The staff is always polite and give great detail on the work that’s needed..Always 5 star treatment when I come. always polite and give great detail on the work that’s needed..Always 5 star treatment when I come. More
by Sean Z
Employees Worked With
Jason Doss
December 07, 2020
This is the worst dealership in the service department I ever dealt with. All of my friends and family I am going to tell them what they did and never use them ever again. I have family and friends that h ever dealt with. All of my friends and family I am going to tell them what they did and never use them ever again. I have family and friends that have Mercedes and so far they are stating they will never buy another car from them ever, because if they do this to me they will do it to them. I was going to buy me another Mercedes not now not ever. I hate to put 1 star but ya'll don't have nothing less. More
by Crystal
Employees Worked With
Jason doss and Michael
