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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.5
1,102 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 E Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,102 reviews

July 20, 2012

FANTASTIC BUYING EXPERIENCE. HAVING LIVED IN NYC FOR 20 YEARS I HAVEN'T NEEDED A CAR SO THIS WAS A BIG DEAL FOR ME. OLEG MYSKIW IS A TRUE PROFESSIONAL AND MADE ME FEEL COMFORTABLE AND CONFIDENT IN BUYING More

by baconhut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OLEG MYSKIW
Jul 23, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Baconhut, Congratulations on your new Mercedes-Benz! I am so pleased to hear how well Oleg took care of you during your car buying experience. We all take customer service very seriously here at Mercedes-Benz of Atlantic City and Oleg is definitely a huge asset to our team. Thank you for taking the time to write a great review of our dealership and for choosing us to purchase your new vehicle from! Should you ever need assistance in the future, please do not hesitate to contact me: CustomerService@MercedesBenzofAtlanticCity.com. - Jennifer Harrington

Jul 23, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Baconhut, Congratulations on your new Mercedes-Benz! I am so pleased to hear how well Oleg took care of you during your car buying experience. We all take customer service very seriously here at Mercedes-Benz of Atlantic City and Oleg is definitely a huge asset to our team. Thank you for taking the time to write a great review of our dealership and for choosing us to purchase your new vehicle from! Should you ever need assistance in the future, please do not hesitate to contact me: CustomerService@MercedesBenzofAtlanticCity.com. - Jennifer Harrington

July 15, 2012

Great working with this dealership. Good people. Oleg is the best. I highly recommend this place to anyone looking to get a good deal and be treated nicely. More

by Vioiabenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Myskiw
Jul 16, 2012 -

Mercedes-Benz of Atlantic City responded

Vioiabenz, Thank you so much for taking the time to write a positive review! As someone who takes customer service very seriously, I am so pleased you had an enjoyable experience and would recommend Mercedes-Benz of Atlantic City to others. We love taking care of our clients and making sure each one is treated with respect and that the car buying process is a seamless one. Should you ever need assistance in the future, please do not hesitate to contact me: CustomerService@MercedesBenzofAtlanticCity.com. - Jennifer Harrington

June 29, 2012

We took our older model E320 to Precision for service. We didn't want to play around, so took it to the 'experts'. We had decided to keep the car and wanted the work done correctly. Took it in on a Mond More

by Wsfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Rossi, "Assistant Service Manager"
Jul 03, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Wsfox, My name is Jennifer Harrington and I handle the customer service at Mercedes-Benz of Atlantic City. I would like to apologize for your recent experience with the service department. It is completely unacceptable for there to be no communication, especially when a customer’s Mercedes-Benz model is in our care. Customer service is something I take very seriously and I can assure you that I will be looking into this matter further. Please email me at your earliest convenience, CustomerService@MercedesBenzofAtlanticCity.com and I will take a look into this. I appreciate your feedback and again, apologize for the mistreatment and lack of communication with the service department.

Jul 09, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Wsfox, Thank you for the updated positive review for Mercedes-Benz of Atlantic City. I am so pleased that Kevin was able to go the extra yard for you and your Mercedes-Benz model. As stated before, taking care of customers is our number one priority and I do apologize for the mistreatment and lack of communication that occurred earlier. I would still like to extend my personal email address, should you ever need assistance with anything in the future: CustomerService@MercedesBenzofAtlanticCity.com. - Jennifer Harrington

June 22, 2012

We worked with oleg, in sales. He helped us get the right deal and car we were looking for ,Artic white c300 sport 4matic with blk interior.He answered all our questions. The car was a surprise for our moth More

by deepmerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg
Jun 27, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Deepmerc, Thank you so much for the great review! I am so glad Oleg was able to take care of you and your family during your car buying experience. Oleg is a huge asset to our team here at Mercedes-Benz of Atlantic City and is always ready to answer any question in regards to Mercedes-Benz. Congratulations on the new car and what a great surprise for your mother! My personal email address is: CustomerService@MercedesBenzofAtlanticCity.com, should you ever need assistance in the future. - Jennifer Harrington

May 17, 2012

They are NEW owers at this dealership and they are real pro's in the auto business. I have purchased over 25 cars in the past 20 years from John Merhlander. If you want Carte Blanc service, call John. he i More

by financialfunding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Merhlander
May 21, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Financial Funding, Thank you for the great review of Mercedes-Benz of Atlantic City! We certainly love taking care of our customers from the time they walk in the door, to the official signing of the paper work. It is our duty to ensure the car buying process is not just a seamless one, but enjoyable. My personal email address is: CustomerService@MercedesBenzofAtlanticCity.com, should you ever need help with anything in the future. We look forward to helping you pick out your 26th Mercedes-Benz! - Jennifer Harrington

April 23, 2012

Alex made the sale easy and pleasant. The car was on time and financing was straight forward and simple. I wish it were always this easy to buy a car. More

by tmerch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Silvestri
Apr 25, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Tmerch, My name is Jennifer Harrington and I handle the customer service here at Mercedes-Benz of AC. We all enjoy taking care of our customers, making their car buying experience easy and simple. Thank you very much for the positive review and I am so glad you had such a great experience at our dealership. I would also like to extend my personal email address, should you need assistance with anything in the future: CustomerService@MercedesBenzofAtlanticCity.com. Enjoy your new Mercedes-Benz!

March 13, 2012

I purchased my S550 from Mercedes Benz of Atlantic City as a gamble. My gamble was not having seen the car in person but only through the internet. I live over 600 miles away but there was the constant co More

by Tovice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise (Sales), Harvey (Finance) Alex (Sales Manager), Harvey Coopersmith
Apr 25, 2012 -

Mercedes-Benz of Atlantic City responded

Tovice, Congratulations on your new Mercedes-Benz! Customer service and our knowledge about Mercedes-Benz vehicles are just a few things we take pride here at Mercedes-Benz of Atlantic City. Denise is a wonderful asset to our staff and I am ecstatic she was able to assist you and make this purchase seamless for you. I would also like to thank you for traveling such a long distance to make a purchase from us. I would like to extend my personal email address to you: CustomerService@MercedesBenzofAtlanticCity.com, should you ever need anything in the future. Thank you for the wonderful review & congrats on your new Mercedes-Benz! - Jennifer Harrington

March 09, 2012

The sales consultant was very knowledgeable and friendly. The sales consultant was very knowledgeable and friendly. She worked with me and through the Finance Manager we arrived at a price that I could li More

by janjomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Quinette
Apr 25, 2012 -

Mercedes-Benz of Atlantic City responded

Hi Janjomi, Thank you so much for the wonderful review! My name is Jennifer Harrington and I handle the customer service here at Mercedes-Benz of AC. Denise is definitely an asset to our team and I am pleased she was able to help guide you through your purchase. If you ever need assistance in the future, please do not hesitate to contact me: CustomerService@MercedesBenzofAtlanticCity.com. Thank you again for the review and congrats on your new car!

December 01, 2011

We have been loyal customers to Mercedes Benz Atlantic City for 10 years. Our loyalty was misplaced. Just in the last year we leased a CLS 550 and bought a Porsche Cayenne 2011 and my father in law bought More

by LHugs24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Steele , Kevin (service) Tighe ( service manager )
August 10, 2011

went in to buy a mercedes e class, was told the car was executive demo driven by davids wife car was filthy and had the dash taken apart while i was trying to see it that day was told the car had 5000 mi More

by HANDSONTALENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
david steele and dr berger
Jan 04, 2012 -

Mercedes-Benz of Atlantic City responded

My name is Dave Steele and I am the General Manager here at Mercedes Benz of Atlantic City. Your comments about the condition of both the vehicle you were considering and the vehicle you purchased are unsettling to me. Our team takes pride in offering quality vehicles, and more importantly, being honest with our customers. While it has been a few months since your visit, I would really like to speak with you about your experience to learn more. Please email me at CustomerService@MercedesBenzofAtlanticCity.com and I will contact you as soon as possible

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