Mercedes-Benz of Atlantic City

very efficient and competent service . I texted my request and was responded to immediately. There is no better service center to take you auto and feel like you were treated fairly. . I texted my request and was responded to immediately. There is no better service center to take you auto and feel like you were treated fairly. More

I needed the low beam driver’s side headlight repaired. The service manager greeted me promptly. He asked questions about my needed repair. He was courteous and made me feel respected. My situation was reso The service manager greeted me promptly. He asked questions about my needed repair. He was courteous and made me feel respected. My situation was resolved. More

Mark was quick to call me back which was important to me. Mark gave me a phone number for roadside service and although they did take a long time to get to me, he was a nice guy. Mark gave me a phone number for roadside service and although they did take a long time to get to me, he was a nice guy. More

Pleasant While my car was being serviced, a driver drove me to a restaurant for lunch. Thank you. The car was serviced in a reasonable amount of time. A re While my car was being serviced, a driver drove me to a restaurant for lunch. Thank you. The car was serviced in a reasonable amount of time. A recall was also worked on. More

Warranty Service Recently I started experiencing a groaning & squeaking sound coming from the right front of my S 550. I called for service late in the afternoon and Recently I started experiencing a groaning & squeaking sound coming from the right front of my S 550. I called for service late in the afternoon and was delighted when I was told to bring my car in the next morning. They found that the lower control arm needed to be replaced, which they did along with a full wheel alignment. I can't tell you how delighted I am with how much quieter it and how much smoother it rides now. And the best part is that it was completely covered under the MB Extended Warranty I had purchased when I bought my car. More

Good Service Kevin is always accomidating in the service department. We also worked with Jon in sales and he was very informative and also well versed with info a Kevin is always accomidating in the service department. We also worked with Jon in sales and he was very informative and also well versed with info about the car we test drove. More

Very good Work was done in timely fashion. Loaner car was experience was good. Communication was clear timely and responsive. Will not hesitate to go back for s Work was done in timely fashion. Loaner car was experience was good. Communication was clear timely and responsive. Will not hesitate to go back for service More

Excellent service They’re very friendly. Mr Kevin was explain me all I need to fix about my car. I went for change oil but mr Kevin inspect everything what I need to ch They’re very friendly. Mr Kevin was explain me all I need to fix about my car. I went for change oil but mr Kevin inspect everything what I need to change. That’s I like. More

Good customer service but have some concerned Good customer service upon buying a car but after that some issues i would like to bring up!!! 1: car wasn’t detailed clean i spoke to the sales pers Good customer service upon buying a car but after that some issues i would like to bring up!!! 1: car wasn’t detailed clean i spoke to the sales person he said they will be able to clean it. 2: after1.5 week of buying a car, the driver side front door started making noise!! So i have to run down to dealer to show them the issue!! They told me that i have to schedule appointment to fix it!! We schedule it for fixing the issue. 3: here is the fixing day, i spend half a day at the dealership since 10-2:30 they fix the issue! After 15-20 minute new sign comes up saying blind spot assist is not working!!! So i have to go back to show them!! Again they took almost 2 hrs!!! When i get home i got call from dealership that technician forget to put logo on to the grill!! So i told them i will come back but they told me service centre is closing soon and i have to come next day!! Next day i went there in the morning and they finally fix it! I am here writing all this because the experiance that i had it which should’nt have happened!! I received apology from a sales person ryan who helped me in all this but i really would like to let upper management aware and also there should be some customer relationship recovery or something like compensation!!!! I do not expect but they should have some courtesy to offer!!! For better customer service!!! More

Good people, good service Tina in Service and Mark, Manager of Sevice Department provided good , friendly, professional service to me and my 2012 Mercedes S350 car. They were Tina in Service and Mark, Manager of Sevice Department provided good , friendly, professional service to me and my 2012 Mercedes S350 car. They were very patient to me and my car as well. More