Mercedes-Benz of Atlantic City

A good place to take your car Mark when out of his way to make sure my car was perfect and I was satisfy . Thank you to Mark and his team Thanks Mark when out of his way to make sure my car was perfect and I was satisfy . Thank you to Mark and his team Thanks More

New to the Mercedes -Benz I am new to Mercedes -Benz. Everyone will agree that getting a new vehicle is overwhelming and intimidating at times. Gabe was patient and answered al I am new to Mercedes -Benz. Everyone will agree that getting a new vehicle is overwhelming and intimidating at times. Gabe was patient and answered all my questions that I had with the type of vehicle I was interested in. We did a test drive. The whole experience was great. At the end I felt comfortable. There was no pressure. He was able to work with you tailord to your preference. I would recommend this dealership to my Family and Friends. More

Outstanding customer service I was greeted with a friendly face who chekxed in my car. Tina Lachina is always easy to schedule an appt and acvomofates my busy schedule. There was I was greeted with a friendly face who chekxed in my car. Tina Lachina is always easy to schedule an appt and acvomofates my busy schedule. There was a rental immediately available upon checking my car in and was to work in Turnersville on time. Thank you for making my service appointment flawless. More

Service A+ Loaner Car D- Service was great, Damon Lewis went out of his way to assist me. The loaner process was bad. Took about 30 minutes to get the car and when I got it t Service was great, Damon Lewis went out of his way to assist me. The loaner process was bad. Took about 30 minutes to get the car and when I got it the low fuel light was on. More

Accommodating, excellent, a pleasure to do business with. Everyone there is a pleasure to deal with. They work with you they lend you a car so you can do what you have to do. In my case I dealt with Kevin Ros Everyone there is a pleasure to deal with. They work with you they lend you a car so you can do what you have to do. In my case I dealt with Kevin Rossi and Kevin is also very pleasurable to deal with.. I would recommend your Mercedes dealership to anyone More

Great service! Buy you new Mercedes here! Everyone so nice ! Gabe found exactly what I was looking for!ask for Gabe! Highly recommend him for a new or certified pre- Buy you new Mercedes here! Everyone so nice ! Gabe found exactly what I was looking for!ask for Gabe! Highly recommend him for a new or certified pre-owned! More

Customer Service for Before and After Purchasing a Car Gee,what a difference a day makes! Since the late eighties ,the customer service has been good.However,after my purchase on Thursday, September 13th Gee,what a difference a day makes! Since the late eighties ,the customer service has been good.However,after my purchase on Thursday, September 13th,I saw a few imperfections and texted my agent the next day,but to my surprise-no response,not even a courtesy call-so unlike before the purchase.I had just purchased a two year extended warranty therefore, I didn’t think it would be a problem.VERY DISAPPOINTED!!!!! More

Advisor has poor communication I have no complaints about the physical service and work done on the car but I did have an issue with the advisor Kevin Rossi. He did not communicate I have no complaints about the physical service and work done on the car but I did have an issue with the advisor Kevin Rossi. He did not communicate well with me. I got a message that the car was ready but when I went to go pick up my car he never saw the notification on his computer that my car was done so I did not get my car that day. The next day he did not contact me at all. I was the one that initiated contact with him through phone and email and he did not get reach back to me until 5pm which was too late. Finally the day after that, which is day three, I still did not receive any notification or contact from Kevin about any information but I went in to pick up my car hoping again it would be ok to take home. Once I finally got my car that day there was a big discrepancy with the price of the service. I never receive an invoice of the completed price of the service. The poor communication on Kevin’s part not only inconvenienced me for three days but it inconvenienced my family members for three days too because I needed someone to take me to the dealership each visit because I was not able to get a loaner due to the time I came in on that initial day. My family and I have all been customers to this dealership for years and never experienced this type of inconvenience before. We will be sure to use another advisor next time More

Rachel’s Red Convertible Mr. Rossi is always a pleasure to deal with at the service center. He is courteous and friendly. This was my fifth service of the five prepaid service Mr. Rossi is always a pleasure to deal with at the service center. He is courteous and friendly. This was my fifth service of the five prepaid services and I did ask him how much it would cost me for next year. He was able to answer me very quickly and I will continue to have my car serviced there. Thank you More

see below every one I came into contact with during my recent visit were very helpful and made me feel very comfortable. they took care of my needs every one I came into contact with during my recent visit were very helpful and made me feel very comfortable. they took care of my needs More