Mercedes-Benz of Atlantic City

Exceeds Expectations I have been using Mercedes Benz of Atlantic City service for about two years. In all my years of buying and leasing cars I have never received the hi I have been using Mercedes Benz of Atlantic City service for about two years. In all my years of buying and leasing cars I have never received the high quality of service that I receive from MB of Atlantic City. The only other thing i can say is that they exceed expectations over and above what I thought was possible. More

first class it was first class service from arrival to pick up. The arrival inspection showed a tire issue I didn't know about and i was updated throughout the ti it was first class service from arrival to pick up. The arrival inspection showed a tire issue I didn't know about and i was updated throughout the time my car was in the shop. Additionally, they were willing to work around my schedule for rental return and car pickup More

Friendly Courteous Service Brought my car in for a specific issue .... Thought I’d need a loaner , found my issue n minutes . Could wait to have it fixed . Didn’t need the lo Brought my car in for a specific issue .... Thought I’d need a loaner , found my issue n minutes . Could wait to have it fixed . Didn’t need the loaner . Always greeted with a smile and the service team knows my name ! Winners . More

Smooth transition to new vehicle Dealership personnel very professional; Sales staff knowledgeable about new vehicle; Finance department extremely cooperative; Turnaround time for Dealership personnel very professional; Sales staff knowledgeable about new vehicle; Finance department extremely cooperative; Turnaround time for vehicle exchange quick and easy; Scheduling pick up flexible. More

Good experience Good location, wait time as expected, took car in for service at appointment scheduled time. Nice and comfortable waiting area, even had convenient ba Good location, wait time as expected, took car in for service at appointment scheduled time. Nice and comfortable waiting area, even had convenient bar height tables for working. Friendly and helpful More

Perfection - can’t improve on perfection 💯% responsive, efficient and knowledgeable - I felt like he genuinely cared - took the time with me and never got impatient with my OCD ness. - even 💯% responsive, efficient and knowledgeable - I felt like he genuinely cared - took the time with me and never got impatient with my OCD ness. - even after the purchase was completed , he responded to me in a timely manor. Always there to help More

Friendly staff, but left with issues My husband Took a day off work to bring my car for service (oil leak) and left with a bigger problem. (Came home to a huge puddle of oil) I then Took My husband Took a day off work to bring my car for service (oil leak) and left with a bigger problem. (Came home to a huge puddle of oil) I then Took a day off of work and brought my vehicle to cherry hill who fixed the problem but could not provide me with a loaner. I called both managers and then never heard back. This was very frustrating and I feel that the problem could have been resolved at the first visit to AC. More

Tires I had an appointment for 4 new tires at 10 am and since I got a wheel alignment also, the car would not be ready until the next day, I had a loaner I had an appointment for 4 new tires at 10 am and since I got a wheel alignment also, the car would not be ready until the next day, I had a loaner car so I could go about my business until the car was ready. More

Service beyond the expected. My wife's CLA250 overheated and could not be driven while on vacation at the Jersey shore. The dealer picked it up by trailer and delivered a loaner My wife's CLA250 overheated and could not be driven while on vacation at the Jersey shore. The dealer picked it up by trailer and delivered a loaner while the car was being serviced, notified us as to service progress and provided the repair at a reasonable cost that was less than expected! More

Professional Service I received great service from Tina and the rest of the staff at Mercedes Benz if Atlantic City. I normally deal with another South Jersey dealership a I received great service from Tina and the rest of the staff at Mercedes Benz if Atlantic City. I normally deal with another South Jersey dealership and I've been dissatisfied with them. Even though Atlantic City is farther away, the service is worth it. I couldn't have been more pleased. I'll continue to use this dealership for all my future needs. More