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Mercedes-Benz of Atlantic City
Egg Harbor Township, NJ
1,323 Reviews
Why Mercedes-Benz of Atlantic City
Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,323 reviews
September 16, 2021
I can’t say enough good things about Mercedes or Atlantic City. I have been using them for years for service. Damon Lewis has surpassed all of my expectations consistently.. I recently purchased a new CLS53 City. I have been using them for years for service. Damon Lewis has surpassed all of my expectations consistently.. I recently purchased a new CLS53 and my salesmen Alex Sylvestri was just excellent especially buying a vehicle through and the pandemic. There’s really nothing more to say than this is a truly exceptional dealership More
by MRALLEN
Verified CustomerEmployees Worked With
Damon Lewis, Alex Sylvestri
September 15, 2021
Kevin told me the part I needed was out of stock and on backorder everywhere No one in the US, no in the world has it and it will be 3-4 months to get the part. I can leave the car as it is not safe to backorder everywhere No one in the US, no in the world has it and it will be 3-4 months to get the part. I can leave the car as it is not safe to drive No offer of a loaner or anything I called your Atlanta headquarters as I found his story unbelievable Three phone calls later I located the part in Charleston WV Their parts manager was very helpful and shipped the part out that day. The lack of service at AC is a disgrace especially since I have bought two cars from your network and have spent over $100,000 between the cars and service More
by ROBERTGRAHAMSLAW
Employees Worked With
Kevin Rossi
September 11, 2021
Within an hour of leaving the dealership with my vehicle the splash guard under the front bumper dislodged and started dragging on the highway. Also, it was sold to me with on of the rear tires leaking air the splash guard under the front bumper dislodged and started dragging on the highway. Also, it was sold to me with on of the rear tires leaking air and needing to be replaced. While the staff was friendly and helpful, the quality of their service department is laking. More
by SWENDSENJ
Employees Worked With
Mark Bauers
September 08, 2021
By far this was the most pleasant buying experience for a vehicle we’ve ever had. And we have purchased many vehicles. Although I don’t know what the original advertised price was, the very lightly used v vehicle we’ve ever had. And we have purchased many vehicles. Although I don’t know what the original advertised price was, the very lightly used vehicle we purchased was listed at the actual KBB fair market price. I was in contact with a total of four dealerships and with the exception of Mercedes-Benz of AC, they all listed their prices at 2k-3k over fair market value. With any other dealership, it was obvious we would need to play that dreaded game of back and forth. Well, listing the car for what it’s actually worth is what made us choose MB of AC. Darnell walked us through the process with no surprises. Every number we dealt with was explained and fair. There was never any pressure and the facilities and environment was comfortable. If you’re in the market, I highly recommend Darnell and the team at MB of AC. Darnell is a class act and Dante and the finance team were a pleasure to work with. All around, their professionalism shows. More
by NAGAMUS
Employees Worked With
Darnell, Dante
September 08, 2021
Both Mark and Marc are the top of the totem pole as far as I am concerned. I had a problem at the dealership from which I purchased this vehicle and for a month they accomplished NOTHING to fix my problem. as I am concerned. I had a problem at the dealership from which I purchased this vehicle and for a month they accomplished NOTHING to fix my problem. These 2 fixed me up and got me on my way in a little over 24 hours. Cannot say enough about their terrific service. More
by Rower
Employees Worked With
Mark Bauers
September 07, 2021
I like the cleanliness of the dealership. Please keep Kevin Rossi as a service manager, he explains throughly and I don’t feel rushed. As a female who doesn’t know much about cars that is comforting. Kevin Rossi as a service manager, he explains throughly and I don’t feel rushed. As a female who doesn’t know much about cars that is comforting. More
by JOYANIT76
Employees Worked With
Kevin Rossi
September 07, 2021
Unsatisfactory service. No ones ever contacted me back. My headlights are foggy and I was told they aren’t I have pictures and videos to prove it. As well as my windows trim is disgusting. My headlights are foggy and I was told they aren’t I have pictures and videos to prove it. As well as my windows trim is disgusting. More
by OMT08270
Employees Worked With
Mark Bauers
September 04, 2021
right front window was not closing properly. we were told it was the window tint. Have the shop that tinted the windows fix it. Really?? it was the window tint. Have the shop that tinted the windows fix it. Really?? More
by BB
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
