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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

Overview
Employees
Reviews
Vehicles
4.7
1,401 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,401 reviews

October 23, 2021

Excellent care in an emergency situation. Very thorough and got car back in a timely way. More

by BRUCIEBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Report | Print
Oct 25, 2021 -

Mercedes-Benz of Atlantic City responded

This is what we like to hear! See you next time at Mercedes-Benz of Atlantic City!

October 21, 2021

Kiven was great, he had to hunt down the part we ordered two months ago.He found it.all went well. I realize with COVID-19. I had a small problem with the lady , who said all goes through Her. More

by scott_mcglinn
Friendliness
Recommend Dealer
No
Employees Worked With
Kiven at service desk 5 ??
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Oct 21, 2021 -

scott_mcglinn responded

Not friendly at all. Looks like ghost town, I paid off the car a month after buying. For two years they sent ads to me with my payment, or what it would have been. They don’t know if they are coming or going. I’m done with them. Very disappointed in Mercedes.

Oct 21, 2021 -

Mercedes-Benz of Atlantic City responded

Hi Mr. McGlinn - Thank you for your feedback. I'm glad to hear that Kiven provided excellent service and they were able to find the part that was ordered a couple months prior. I would love to get a little more detail about your problem with the sales team. Dawn O'Brien is our General Manager and she is very friendly and accommodating, so I am interested to hear where things went wrong. If you feel comfortable, please share the details of your interaction so I can discuss it with our team. If you have searched around for new S-Class models you will certainly find that inventory is very scarce right now. The microchip shortage has impacted all Manufacturers across the country and unfortunately that includes Mercedes-Benz. We do have 3 Mercedes-Benz dealerships in our group so if you would like to find out what other options we may have available, please let me know. Thank you, Aaron Smith - Sales Director aaron.smith@yourmercedes.com

October 19, 2021

Kevin Rossi is an excellent service representative .very helpful and courteous. Will always use dealer for my service needs More

by APARAMITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Report | Print
Oct 20, 2021 -

Mercedes-Benz of Atlantic City responded

We're happy to hear Kevin provided five-star care to you during your visit to Mercedes-Benz of Atlantic City! Thank you for taking the time to leave us your review!

October 19, 2021

I was extremely satisfied from the time I made my appointment to the time I picked up my vehicle. Damon was a pleasure to work with More

by LAREE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
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Oct 20, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for leaving the Mercedes-Benz of Atlantic City team your five-star review! We're so happy Damon provided an excellent experience!

October 14, 2021

Excellent service ,clean facilities fast accommodating easy accessibility helpful Mercedes’ Benz employees very helpful ti More

by Estrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina lachica, Paul Forsyth
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Oct 14, 2021 -

Mercedes-Benz of Atlantic City responded

We're so happy to hear this, Estrella! Thank you for taking the time to leave us your wonderful feedback and five-star rating! We look forward to seeing you again at Mercedes-Benz of Atlantic City!

October 14, 2021

Always a perfect experience at Mercedes Benz of Atlantic City. Done right the first time every time! More

by ROCKVAN@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Report | Print
Oct 14, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to leave this great five-star review for Mercedes-Benz of Atlantic City! We are so glad to have you as our loyal customer!

October 14, 2021

Gabriel Romano has great communication and gave us excellent service. The dealership made the process painless. More

by DONNA36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
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Oct 14, 2021 -

Mercedes-Benz of Atlantic City responded

We're happy you enjoyed working with Gabriel, Donna! Thank you so much for taking the time to leave us your wonderful review and five-star rating! We hope you love your new ride! - Mercedes-Benz of Atlantic City

October 13, 2021

Mercedes of Atlantic City is a really excellent dealership! Really good car service. Very good communication. Nice sales people who always have time for questions or suggestions about our cars! More

by DOBONLBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Dawn Obrien
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Oct 13, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for rating us five stars! We're happy the Mercedes-Benz of Atlantic City team gave you such excellent care!

October 12, 2021

I was very impressed with the overall treatment I received. My automobile was repaired completely and finished on time. In addition I received updated by phone while the repair was entering differe More

by skipwallace555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hardin
Report | Print
Oct 13, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for leaving the Mercedes-Benz of Atlantic City team your awesome feedback and five-star rating, Skip! You've made our day and we're so grateful to have you as a customer!

October 08, 2021

Luis and staff were courteous, the dealership was clean, and service was excellent. I would definitely go back. More

by LynneB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis 5 stars
Report | Print
Oct 11, 2021 -

Mercedes-Benz of Atlantic City responded

This is so great to hear! Thank you for leaving the Mercedes-Benz of Atlantic City team your five-star review, Lynne! We'll see you next time!

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