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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.7
1,400 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,400 reviews

August 02, 2021

I dealt with a finance manager named Tommy and he lies to me and was extremely unethical.The reason why car and finance people have bad reputations is because of Tommy in finance More

by anthonycolaciello
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy
Aug 18, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your review - we're very sorry that you've had this experience. Your review was passed on to our Sales Management Team. If you would like to speak further on your experience and provide more details, you may reach out to me and I'll get you in contact with the appropriate party. Respectfully, Amy Hamilton ahamilton@yourmercedes.com

Aug 18, 2021 -

anthonycolaciello responded

I purchased a pre owned Bmw and I was not told that I was pre approved like Tommy of finance did that caused this whole blowup. The finance manager of bmw had me purchase a vehicle with less miles and put down more money and I did and purchased the vehicle so somebody should train Tommy on how to properly treat customers and not blow smoke up people's xxx

Aug 18, 2021 -

anthonycolaciello responded

I purchased a pre owned Bmw and I was not told that I was pre approved like Tommy of finance did that caused this whole blowup. The finance manager of bmw had me purchase a vehicle with less miles and put down more money and I did and purchased the vehicle so somebody should train Tommy on how to properly treat customers and not blow smoke up people's xxx

August 02, 2021

Rich was wonderful! He had all the necessary documents ready so I was out the door within the hour that I came. He made the process so painless and as easy as possible! More

by jnk8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breitweiser
Aug 02, 2021 -

Mercedes-Benz of Atlantic City responded

This is what we like to hear! We hope all of our customers feel this way when leaving Mercedes-Benz of Atlantic City! See you next time!

August 01, 2021

Always a welcoming and efficient experience - Kevin Rossi is the reason why I continue to purchase Mercedes from your dealership -appreciate friendliness and acknowledgement. I have purchase numerous cars More

by CMOTTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Aug 03, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your years of support! It means so much that you can always count on Kevin and the Mercedes-Benz of Atlantic City team!

July 29, 2021

Great help especially the guy at the rental car area. He was very helpful and put me in a great car. The lady at the front desk was also very nice More

by RICHARDMONTGOMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
Jul 29, 2021 -

Mercedes-Benz of Atlantic City responded

We're so glad our team made this a five-star experience! We look forward to assisting you again in the future! - Mercedes-Benz of Atlantic City

July 28, 2021

Does Jonathan works hard for you? YES he does!The Does Jonathan works hard for you? YES he does! The Dealership Management does whatever is needed to do a deal! Will miss the Bentley but I will have More

by JOHNSULANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Romano, Jonathan Batt, Chris Magarity
Jul 29, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for the great six-star rating, John! We're happy to hear Jonathan provided you with such excellent care while you purchased your 2021 G 63! We'll see you for your first oil change at Mercedes-Benz of Atlantic City!

July 26, 2021

Always very professional and they get you in and out as quickly as they can. I needed body work after I was hit, and they coordinated my body work, rental through Enterprise, and coordinated my service at More

by AVASSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in service, Jonathan Batt, Mark Bauers
Jul 26, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for trusting our team with your service needs! We appreciate you as a customer, and hope for the opportunity to work with you again! -Mercedes-Benz of Atlantic City

July 26, 2021

My sales person, Gabriel Romano, was very patient and professional. Very polite and friendly and I would certainly recommend him to friends and family. Finance department was also very helpful and friend More

by PAULJR0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Romano
Jul 28, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for recommending Gabriel at Mercedes-Benz of Atlantic City! We're so happy to hear that we provided you a 5-star experience throughout your entire car-buying process. We look forward to working with you again!

July 26, 2021

Professional and courteous Very friendly staff from Professional and courteous Very friendly staff from start to finish Would recommend this dealership. Our hone base in in PA and purchased our last More

by KARENTINI805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Romano, Dawn Obrien
Jul 26, 2021 -

Mercedes-Benz of Atlantic City responded

Wow! We're so happy you stopped by, and found a new vehicle! We appreciate your business and hope for the opportunity to work with you again! -Mercedes-Benz of Atlantic City

July 24, 2021

Jonathan was great. He was very patient and very helpful. Very knowledgeable and responsive. It was very easy to test drive and long hours of service helped a lot. More

by TRISHINDIA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Jul 27, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the wonderful feedback about your recent experience with Jonathan! We appreciate you trusting the Mercedes-Benz of Atlantic City team with your business and hope we have the opportunity to work with you again in the future. Take care!

July 24, 2021

Great job rescuing me and fixing my car. Thank you! Service was great. Doylestown Keenan Mercedes, where I bought the vehicle, should take training courses from the team in AC. More

by sheahans4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 27, 2021 -

Mercedes-Benz of Atlantic City responded

We are so glad to hear our team helped you find assistance during a difficult time! Thank you for the kind review and rating! We hope you don't need any major service for the foreseeable future! Take care! - Mercedes-Benz of Atlantic City

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