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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.7
1,319 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,319 reviews

November 22, 2020

For the most part, the service center is 5 star. I only wish when they washed my car they would towel dry it or leave it the shade. My car had water spots on it from the last service. Luckily, I used a goo More

by CHUCK HERBAUGH
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Nov 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you Chuck for giving us five stars! Thank you too for letting us know the water spots were left on your vehicle after the car wash. We be sure to bring this back to the service team. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Atlantic City.

November 18, 2020

Tina is a wonderful and thoughtful service advisor. She explains the work that will be done to the car and puts the customer at ease. It is a pleasure to have her as an advisor. More

by PETER.L.WILLIAMS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Nov 23, 2020 -

Mercedes-Benz of Atlantic City responded

Peter, thank you for taking the time to let us know you had a great service experience with Tina! We look forward to seeing you again soon.

November 18, 2020

Kevin is always easy to deal with and returns calls promptly . My car was done promptly as promised . I recently took another one of my cars to MB of north palm beach and had a horrible experience. I p More

by BAENESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Nov 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for the great review! Were so glad Kevin provided you with the client experience we strive for. We look forward to continued business with you. Best wishes.

November 17, 2020

This is the 3rd vehicle that we have purchased from your dealership. We used Jonathan as our salesman. He is an asset to your operation. He is extremely knowledgeable and he is always available to assist us More

by CRAIGSTEFANONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Nov 18, 2020 -

Mercedes-Benz of Atlantic City responded

Craig, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing to work with Jonathan and Mercedes Benz of Atlantic City and congratulations on your new purchase!

November 17, 2020

What can I say nice people. I only had interaction with service department people. Do you really expect me to fill in a total of twenty five words in order to move on and close out this recommendation? More

by EJCARRIER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Nov 18, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 13, 2020

Amazing car. Fun salesperson (Jonathan Batt).Good Amazing car. Fun salesperson (Jonathan Batt). Good inventory. Great customer service. Low pressure. High standards. Good follow up. Convenien More

by MALONEJANICE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Nov 17, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you Janice for the fantastic review! Your comments display what we strive for our clients to feel when they do business with us. Thank you so much and best wishes with your Mercedes-Benz!

November 12, 2020

It is a great place and great people. Alot of cars to choise from. the sales man are nice and very helpful.had a great experience there. More

by MIKEC7200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
Nov 17, 2020 -

Mercedes-Benz of Atlantic City responded

Mike Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Atlantic City.

November 07, 2020

I had my 2012 E350 being serviced for a steering recall. First the bad it took them 5 working day to get it done and being old I would have liked getting a phone call instead of a text. The good they put me More

by STEVEATLINWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Nov 17, 2020 -

Mercedes-Benz of Atlantic City responded

It's great to hear, Steve, that we were able to help you out. Our goal is to make sure our clients have a great experience when servicing with us. Also the time it took was longer than we would like, I'm glad to know you were driving one of our new GLE's. Thank you for taking the time to provide a review and we look forward to seeing you soon.

November 06, 2020

A lot of confusion in service center. No rental cars( I am over the covid excuses) My wipers are still not fixed, my car was not ready until 8 hours after I said I needed it and I had to call the service More

by GINAROSENBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Nov 18, 2020 -

Mercedes-Benz of Atlantic City responded

Hello - we do apologize that you didn't have a pleasant service experience. I would be happy to help facilitate in getting the wiper situation with your vehicle corrected for you. If so, please don't hesitate to reach out and I'll work with our management team to ensure you are taken care of.

November 05, 2020

Outstanding Service Department & team. Mark Bauers has taken car of my vehicles for years and I trust him completely Will only go to him & his team for all of our vehicles needs More

by CRAIG.MICHAEL.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Nov 05, 2020 -

Mercedes-Benz of Atlantic City responded

Hello Craig, We're so happy to know that you're enjoying working with our service team. We appreciate your loyalty and are thrilled to have you as our client. Thank you again and we'll see you soon. Mercedes-Benz of Atlantic City

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