Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Atlantic City
Egg Harbor Township, NJ
1,368 Reviews
Why Mercedes-Benz of Atlantic City
Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,368 reviews
December 30, 2020
Had an excellent experience today. Gabriel was professional, polite, and extremely knowledgable about the brand/product. He was easy to work with and treated us fairly...no pressure, etc. We would professional, polite, and extremely knowledgable about the brand/product. He was easy to work with and treated us fairly...no pressure, etc. We would definitely recommend this dealer (and Gabriel) to friends and family...and we will be repeat customers. Many thanks! More
by Lisa Day
Employees Worked With
Gabriel Romano
December 30, 2020
No one ever answers the phone and they take forever to look at the vehicle . Marc the manager is never available and he never returns a phone call or never is available to chat when your there . Tina in look at the vehicle . Marc the manager is never available and he never returns a phone call or never is available to chat when your there . Tina in is wonderful! She’s very helpful . More
by CLM2101
Verified CustomerEmployees Worked With
Tina is wonderful. , Mark Bauers
December 26, 2020
I had to take my car to another dealer to get some repairs, that should have been taken care at service. I mentioned to u that something didn’t sound right in the front of engine. WAs taken care of at repairs, that should have been taken care at service. I mentioned to u that something didn’t sound right in the front of engine. WAs taken care of at west Chester mercedes More
by WAYNESWANSON81
Employees Worked With
Mark Bauers
December 25, 2020
Very friendly and professional, I took my car for a recall, everything was explained to me and everything was done. Mark was very accommodating and made everything very smooth recall, everything was explained to me and everything was done. Mark was very accommodating and made everything very smooth More
by MAITE54
Employees Worked With
Mark Bauers
December 20, 2020
Wonderful service from this dealership. Maintenance was done as scheduled and my vehicle was ready for pick up within timeframe that was estimated. I was also provided a loaner vehicle and vehicle was spot done as scheduled and my vehicle was ready for pick up within timeframe that was estimated. I was also provided a loaner vehicle and vehicle was spotless. More
by SEMIRAROP
Employees Worked With
Tina, Mark Bauers
December 17, 2020
Very helpful and very professional. We. bought two cars at the same time and schedule service on the same day for each. One loaner and the process is easy. at the same time and schedule service on the same day for each. One loaner and the process is easy. More
by CARL.SULLO
Employees Worked With
Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
December 17, 2020
Excellent service. Polite, responsive, and timely. The overall quality of the experience began at dropoff, and continued through the moment I received my car back that same afternoon. overall quality of the experience began at dropoff, and continued through the moment I received my car back that same afternoon. More
by RISA.BERNSTEIN
Employees Worked With
Mark Bauers
December 16, 2020
Wonderful experience everyone was friendly and very helpful. I would highly recommend using the service department. The work was done in a timely manner and I was given updates on how long the job wo helpful. I would highly recommend using the service department. The work was done in a timely manner and I was given updates on how long the job would take More
by RANDTSTEVENS
Employees Worked With
Mark Bauers
December 12, 2020
The staff was responsive, helpful and a pleasure to deal with. I won the Cape May car raffle. Although I did not take the car, the people at your dealership were great. with. I won the Cape May car raffle. Although I did not take the car, the people at your dealership were great. More
by DE1557
Employees Worked With
Jonathan Batt, Mark Bauers, Dawn Obrien
December 09, 2020
I had a slight issue initially but the service management team respectfully and expeditiously contacted me and worked out a fair and successful resolution. Thanks team respectfully and expeditiously contacted me and worked out a fair and successful resolution. Thanks More
by sdcurry
Employees Worked With
Mark Bauers
