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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,365 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,366 reviews

October 30, 2020

Service was not great and had to return a second time for the same problem, and prices were a bit high (not a great exp) More

by TRACEYNEWMONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Report | Print
October 29, 2020

Servicing my MB for the past 5 years MB of Atlantic City has been an amazing experience. Tina Lachina is the most professional and sincere service manger we have ever worked with. She understands and execut More

by MB mamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina, Mark Bauers
Report | Print
Oct 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

October 29, 2020

I brought my car in for 2 problems and only one was resolved. Now I’m waiting for a loaner vehicle for over a month to bring back my car to have the issues resolved, driving daily with the fear it may More

by WENDYSAILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
Report | Print
Oct 30, 2020 -

Mercedes-Benz of Atlantic City responded

We are very sorry to hear that you didn’t have a more satisfying experience, and we would like to learn more about your visit and see what we can do to resolve the issue. Please feel free to reach out to us directly if you would be willing to share some more information. We truly appreciate your business here at Mercedes-Benz of Atlantic City!

October 28, 2020

Very professional and considerate. The work was done well and in a timely fashion.The service advisor was very respectful and quite friendly. I was pleased with the experience More

by JFOGELSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Report | Print
Oct 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for choosing Mercedes-Benz of Atlantic City, it’s great to hear that our team provided such a positive experience. We hope to see you again!

October 27, 2020

I had a flat tire on LBI. I have run flats. It took 3 1/2 hours for tow truck. The entire next day the dealer could not schedule a replacement tire. Two days later I retrieved my car. Does MB really t More

by LLTNEBEN
Recommend Dealer
No
Employees Worked With
Mark Bauers
Report | Print
October 21, 2020

The service (my first for my new GLE) was fine. I was surprise at how long the wait was for such a minor service though. More

by AL.V.MORETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Report | Print
Oct 22, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy and apologize for the unusually long wait. We appreciate your business and look forward to serving you in the future.

October 19, 2020

Tina is knowledgeable, professional, accommodating and gracious! Service department is TOP NOTCH! Always a great experience at MBAC. Repeat customer both sales and service keep us coming back. More

by jkpetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Report | Print
Oct 19, 2020 -

Mercedes-Benz of Atlantic City responded

Here at Mercedes-Benz of Atlantic City, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Tina, and it was a pleasure having you at the dealership. We appreciate your review!

October 14, 2020

Darren was wonderful to work with. Very helpful and knowledgeable of our new gls 450. The rest of the staff was also helpful and friendly. More

by ACHENBACHLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo
Report | Print
Oct 15, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you so much for choosing Mercedes-Benz of Atlantic City! Congratulations on your new GLS 450. Please let us know if we can be of any more assistance!

October 11, 2020

Always a good experience when I come in for service. My car gets its issue resolved in good time . A loaner car is always offered to me . More

by Patricia Lees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Report | Print
Oct 11, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you, Patricia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2020

Tina in the service department keeps me buying a car at this dealership. Her customer service is excellent. She is professional as well caring. Tina is amazing. More

by LNT
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
Report | Print
Oct 11, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for the kind words for Tina and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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