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Mercedes-Benz of Atlantic City
Egg Harbor Township, NJ
1,368 Reviews
Why Mercedes-Benz of Atlantic City
Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,368 reviews
June 04, 2020
Where did this guy come from!!!????? I went to Mercedes of AC for a routine oil change. The service dept was great and everything was smooth and seamless.. What really set the this par I went to Mercedes of AC for a routine oil change. The service dept was great and everything was smooth and seamless.. What really set the this particular dealership apart from all the others was Paul in parts. Paul was amazing. While I was waiting for my service to be done, I ventured over to parts to price out some accessories. Paul was very professional and went above and beyond to figure out my needs and what I was looking for. Paul was very courteous and in no way did I feel rushed by him. I will definitely be coming back to the dealership for all my car needs. I give full applause to Mr Paul Johnson for being spectacular at his job.. More
by pskins34
Verified CustomerEmployees Worked With
Mark Bauers
May 30, 2020
Damon our service advisor always makes a service visit a pleasure, professional, friendly, attentive, and knowledgeable. Best vehicle and service we have ever had. Thanks pleasure, professional, friendly, attentive, and knowledgeable. Best vehicle and service we have ever had. Thanks More
by BILLPOCH
Employees Worked With
Damon, Mark Bauers
May 26, 2020
Effortless Great, all the work including towing to and from my house was done by telephone and your service department was exceptional. What more could I ask for Great, all the work including towing to and from my house was done by telephone and your service department was exceptional. What more could I ask for? Thanks!! More
by MVOLUCK
Employees Worked With
Ryan Kinkade
May 26, 2020
Very pleasant and professional staff. Beautiful facility. Enjoyed the new car buying experience. I live 70 miles away and did business with AC MB because they did exactly what they said they would do, no BS. Enjoyed the new car buying experience. I live 70 miles away and did business with AC MB because they did exactly what they said they would do, no BS. More
by WJDUNN1
Employees Worked With
cant remember his name but was excellent
May 21, 2020
Took car in for a recall. They fixed two campaign issues but not recall. The check engine light came on after my visit. They wanted to charge me $195 for a diagnostic test. I took my car to my own mechanic but not recall. The check engine light came on after my visit. They wanted to charge me $195 for a diagnostic test. I took my car to my own mechanic and paid him for the test. 12 out of 38 systems failed. One of the campaign fixes was a software update. After numerous calls and days Mercedes finally agreed to run diagnostic tests but they were not happy, friendly or nice. End result it was a glitch in the software update which they then did fix. Never even said they were sorry or offer me reimbursement for my cost to my own mechanic. More
by WHO231
Employees Worked With
Kevin Rossi, Mark Bauers
May 20, 2020
Very clean and state of the art!Honest. The service Very clean and state of the art! Honest. The service manager found a problem with how I was being charged by another dealership. My service turned Very clean and state of the art! Honest. The service manager found a problem with how I was being charged by another dealership. My service turned out to be substantially less than I expected. More
by KYAUMACE
Employees Worked With
Mark Bauers
May 19, 2020
best arounds alix has sold me over 20 cars last 20 yrs service can't be beat ihavev2 2020 suvs they have a great inventore i will by a car next tear a alix has sold me over 20 cars last 20 yrs service can't be beat ihavev2 2020 suvs they have a great inventore i will by a car next tear also More
by TD666666
Employees Worked With
aiix
May 19, 2020
I found the service adviser very uninterested in actually helping me. I was quoted first a high price then after questioning it she changed price. Very unprofessional helping me. I was quoted first a high price then after questioning it she changed price. Very unprofessional More
by HOWARDRUBINSON
Employees Worked With
Female. Don’t remember her name
May 19, 2020
Attentive I normally go to Cherry Hill Mercedes but they were closed and I need a few things done. Everyone was terrific. I would come again. I normally go to Cherry Hill Mercedes but they were closed and I need a few things done. Everyone was terrific. I would come again. More
by AZINGARELLI
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Colin Mattis, Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
May 17, 2020
I have been a mercedes customer since 1998.This dealership has always been awesome.Kevin Rossi is a definite asset to the company.I'm very happy to have him as my service advisor.He is professional dealership has always been awesome.Kevin Rossi is a definite asset to the company.I'm very happy to have him as my service advisor.He is professional,and dedicated. More
by DEEBROWNATMYSTIC
Employees Worked With
Kevin Rossi, Jason Chiarazzo
