Mercedes-Benz of Atlantic City

The service department was very helpful and courteous while dealing with myself and my wife I am not sure exactly what the service entailed other than an oil change I don't know if they rotated the tires while dealing with myself and my wife I am not sure exactly what the service entailed other than an oil change I don't know if they rotated the tires and they also change the wiper blades other than that everything went well More

Came in to purchase a certified preowned cla. My only stipulation was the vehicle needed to have remote start. I was sold on a nice vehicle that the salesman was 110% sure had remote start. Well after th stipulation was the vehicle needed to have remote start. I was sold on a nice vehicle that the salesman was 110% sure had remote start. Well after the paper work was done he claimed he was having issues with the app and couldn’t get the remote start to work. So after some phone calls and emails I find out this car does not have remote start and can not get it. I’m beyond mad and extremely unhappy. Anything for a quick sale I guess! More

Damon in service deserves more than a 5 star. He listens he cares...service is important when making a transaction. He treats you like family he cares...service is important when making a transaction. He treats you like family More

The worst Mercedes experience I have ever had in 20 years The sales Department incorrectly explained what equipment came with the car only noticed when I came to pick it up. The car had damage and had to rep The sales Department incorrectly explained what equipment came with the car only noticed when I came to pick it up. The car had damage and had to repaired when we picked up the car. The car was prepared very poorly needed to be waxed and cleaned again. The protective film over the navigation is still there today, never removed. Paint damage they refuse to repair and still exists today. I don't understand how when a NEW car is being prepared for pick up that the prep department doesn't notice the speaker cover on the passenger door dented, alignment needed and scratches in the paint. Then told if it wasn't noticed when we picked up the car (on a very cold windy day in November) it's too late now. Never in my 20+ years of buying Mercedes have i had such an experience. I will never recommend this dealership to anyone and perhaps it my influence my future car purchases. More

Great!! Service! Took my 2014 ML350 4matic in for the A service and requested due to its age that they replace the main and auxiliary battery’s. Later I received a c Took my 2014 ML350 4matic in for the A service and requested due to its age that they replace the main and auxiliary battery’s. Later I received a call from Kevin Rossi who stated that the main battery was replaced in 2018 and it was good saving me $$$. It was replaced by the previous owner as I purchased it 18 months ago. Being in law enforcement for over 30 yrs honesty means everything to me. I will continue to service my Vehicle at Mercedes of Atlantic City also when I purchase my next vehicle we will give them the opportunity to earn our business! More

service routine maintenance performed,recalls addressed,windshield wipers replaced. Service Advisor Damon Lewis very helpful. On time appointment, my car was routine maintenance performed,recalls addressed,windshield wipers replaced. Service Advisor Damon Lewis very helpful. On time appointment, my car was taken right to service department and returned washed and clean. More

Best car buying experience Dawn O’brien was amazing to deal with everyone should h see her fr the best buying experience ever. I highly recommend everyone to go there Dawn O’brien was amazing to deal with everyone should h see her fr the best buying experience ever. I highly recommend everyone to go there More

painless car buying experience saw the car on the web site... loved it. after a bit of negotiation. the deal was made. Mike Dibrizzi was the sales manager. and was great........... saw the car on the web site... loved it. after a bit of negotiation. the deal was made. Mike Dibrizzi was the sales manager. and was great............. More

Routine maintenance Vehicle screen indicated time for servicing. Turned out I needed new tires. New windshield wipers were also installed and brought back vehicle for w Vehicle screen indicated time for servicing. Turned out I needed new tires. New windshield wipers were also installed and brought back vehicle for wheel balancing. More

Joy to the world Damon was epic in his ability to both please and adjudicate. Made me want to trade in any non Mercedes I have and replace them with a Mercedes just to Damon was epic in his ability to both please and adjudicate. Made me want to trade in any non Mercedes I have and replace them with a Mercedes just to enjoy a vastly improved service experience! More