
Mercedes-Benz of Augusta
Augusta, GA
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Any service takes all day, too long. I bought my vehicle in to have a tire replaced. My appointment was at 8:15 a.m. It was finished at 2: 15 p.m. My plans was xxxx for the day. I bought my vehicle in to have a tire replaced. My appointment was at 8:15 a.m. It was finished at 2: 15 p.m. My plans was xxxx for the day. More
Rashod King was great to work with. Answered all our questions, made suggestions where appropriate and easily guided us through purchase. Dealer without issue met our price needs. Answered all our questions, made suggestions where appropriate and easily guided us through purchase. Dealer without issue met our price needs. More
This Dealership is always excellent. They take great care of you and provide superior service. They greet everyone with a smile when you come in the door. If you can’t wait around for yo They take great care of you and provide superior service. They greet everyone with a smile when you come in the door. If you can’t wait around for your car to be serviced, they will provide you transportation, via Uber or a loaner vehicle. They keep you updated through email or text on the progress and status of your car from start to finish. I lived out of town for a while, but I’ve always waited. until I came back down this dealership to service my car. Also the free car wash is a plus as well as the promotional items that they offer from time to time. Mercedes-Benz of Augusta.is my opinion. More
There were some issues that were very aggravating in the beginning but by the time we got to our sales person whose name was Rashida King he made things better and Cory the financial person was very accommo beginning but by the time we got to our sales person whose name was Rashida King he made things better and Cory the financial person was very accommodating We we’re very pleased with them and The guy who took us home May God bless all of them and we r grateful to God first and for them for our car pray that this car is not a mess like the last one we bought from u. We r sill having problems it More
This dealership have always provided excellent customer service. The overall quality and service is unique. Thanks for your service and support. service. The overall quality and service is unique. Thanks for your service and support. More
I commend the team there, Corey Donahue and Dennis Gould, BUT ESPECIALLY EDWARD JUSTICE. This is our third Mercedes Benz; and as a dealership experience goes, Mr Justice truly made it the best experience. Ad BUT ESPECIALLY EDWARD JUSTICE. This is our third Mercedes Benz; and as a dealership experience goes, Mr Justice truly made it the best experience. Additionally Mr Gould worked with me every step of the way to complete the transaction, he was extremely patience and professional. We have purchased cars across the USA and in Europe and Mr Justice is 15 on 1-10 scale!!!! When we check for items we thought we left, we found he had neatly stored every single one in the trunk!!!! Thank goodness for you guys. Not to end on a sad note, but to put it in perspective, within two hours of getting home, my bride received notice her older brother (by a year) had a massive heart attack and didn’t survive. So you see how special you guys were today. Walter Watson More
I took my car in for an oil change, my won’t crank up and plus my steering wheel clicking, and they want tell me what happened to my car. Worst service ever. plus my steering wheel clicking, and they want tell me what happened to my car. Worst service ever. More