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Mercedes-Benz of Augusta

Augusta, GA

4.6
616 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 616 reviews

November 12, 2025

Service was excellent, people are friendly and nice, a great experience! Would highly recommend to any Mercedes customer. More

by fclymer330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
November 12, 2025

I had an 8 am appt. for a 1 hour job. Due to them over booking I had to wait 6 hours while I watched from the waiting room. They didn’t even begin to address my car for More

by Jrbrodeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
November 10, 2025

I was very pleased with my car service today. Service advisor kept me informed and my car was ready on time. Great friendly customer service More

by P. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Nov 12, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2025

Great service will recommend them again for my next service visit Ryan Thompson was my service manager More

by jhcksn03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Nov 09, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2025

I live in South Carolina, I drive to this dealership because it’s the best ! Always have excellent customer service. And everyone that works there is always friendly and helpful! More

by bird81z28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan is the last name
Nov 09, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2025

I have purchased dozens of cars in my lifetime and this was the easiest, least pressure approach I have ever experienced. All the sales people were personable, knew your name right away, and made you felt More

by whowe3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Corey
Nov 03, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2025

These guys are good but pricey. Of course, they send out wonderful coupons after you’ve had service…not before More

by yorgos05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
October 31, 2025

My man Harto is absolutely unbelievable, THE BEST CAR SALESMEN IVE EVER DELT WITH. From the start he was patient and super friendly, i was in the market for about a month and every other salesmen i've be More

by trey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harto
Nov 01, 2025 -

Mercedes-Benz of Augusta responded

Trey, thank you for your kind review; we are happy to pass along your comments to Harto here at Mercedes-Benz of Augusta! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

For the entire time, I felt that I wasn't being taken advantage of, I was being helped. More

by gloriahaggerty82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr King, Mr Donahue
Nov 02, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2025

I love the EXCELLENT CUSTOMER SERVICE. MR. COREY WAS AMAZING. I LOVE THE WAY MERCEDES BENZ OF AUGUSTA TAKES CARE OF ITS CUSTOMERS. More

by mrsbossy4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Corey amd thw pwrson whi dropped my vehicle off in the service area.....GREAT CUSTOMER SERVICE!!
Nov 03, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Corey here at Mercedes-Benz of Augusta! We can't wait to see you again, have a great day.

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