Mercedes-Benz of Augusta

Very satisfied with their Service. They figure and fixed an issue in the car that no other company could. Their prices are readobable. Highly recommended They figure and fixed an issue in the car that no other company could. Their prices are readobable. Highly recommended More

Mixed. The customer intake rep was terrific at intake and return. I dropped off the car for my 81 year old husband who no longer drives. I asked for a dr The customer intake rep was terrific at intake and return. I dropped off the car for my 81 year old husband who no longer drives. I asked for a driver to pick me up to take me to pick up the car.The dealership ordered a Lyft driver. Service department got it backwards and the driver went to the dealership instead of getting me .Driver canceled ride. Thanks, guys, way to go. I had to beg a ride from my 88 year old aunt to collect the car. Car was always washed before when serviced. No wash this time. Can we say “cheap”, boys and girls? Eddie, who pulled the car out for me at the dealership is always a delight. Smiling, friendly, marvelous. More

My visit to the dealership was truly an absolute joy from the moment that I walked in. The salesman was knowledgeable, respectful and committed to helping me make an informed purchase decision. the moment that I walked in. The salesman was knowledgeable, respectful and committed to helping me make an informed purchase decision. More

They provided a B-level service and did a very thorough job. I appreciate their attention to detail. job. I appreciate their attention to detail. More

Excellent customer service. Was able to work remotely in a small office area while waiting. Super convenient location near restaurants. Starbucks coffee would be a good replacem Was able to work remotely in a small office area while waiting. Super convenient location near restaurants. Starbucks coffee would be a good replacement for Keurig. More

Service personnel Sullivan was very helpful and promptly informed me of repair progress. I always bring my Mercedes here to ensure it receives prompt service informed me of repair progress. I always bring my Mercedes here to ensure it receives prompt service More

Corey was very nice and helpful and made the service an easy experience. It all went very well. easy experience. It all went very well. More

Big thanks to Rashod for assisting us with the purchase. He was attentive to our concerns and ensured us we were making the right decision. Also, we purchased the car on Monday and took it back on Thursday He was attentive to our concerns and ensured us we were making the right decision. Also, we purchased the car on Monday and took it back on Thursday for what we thought was an issue. The Service Dept. Shop Supervisor was very helpful in explaining the issue and we left knowing that the vehicle was ok. Great salesperson, great service department. More

Excellent & efficient service provided by staff. Courteous & friendly staff. Environment & surrounding clean & pleasant. I will return for services in the future. Courteous & friendly staff. Environment & surrounding clean & pleasant. I will return for services in the future. More