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Mercedes-Benz of Augusta

Augusta, GA

4.5
254 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 254 reviews

April 05, 2024

Guess 24 yrs with MBA says it all! Never dissapointed with their service. Very professional! More

by Annparham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 09, 2024 -

Mercedes-Benz of Augusta responded

That's incredibly impressive, being with Mercedes-Benz of Augusta for 24 years! We're thrilled to hear that you've consistently received professional and satisfactory service from us. If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to continuing to serve you!

April 05, 2024

Great staff. They friendly, courteous, and professional. I could be happier with the level of service I receive. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt - Service Advisor.
Apr 09, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Definitely BEWARE of this dealership especially Tyrone. Nothing but lies at this place. Drove 8 hours for a “fully serviced” truck for it to be on its last 6% life of a fuel filter(this is a big deal with More

by Jonathanohlinger
Recommend Dealer
No
Employees Worked With
Tyrone Price and Issac Harby
Apr 04, 2024 -

Mercedes-Benz of Augusta responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 01, 2024

Ryan Thompson is the best service men ,I all way come here and get take care by him never problems, thanks Ryan ! More

by Hoang Ngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Apr 05, 2024 -

Mercedes-Benz of Augusta responded

It's fantastic to hear that you had a great experience and that Ryan provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 31, 2024

Two major issues with my 2020 model year vehicle. One lead to replacing the gas connector and resealing as the original one was not properly installed, thus causing my vehicle to shut down at random More

by sandpit_sleight.0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lakeland, Zach
Apr 03, 2024 -

Mercedes-Benz of Augusta responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 30, 2024

Long time MB dealership present in Augusta Georgia with well qualified technical staff and curteous service advisors. More

by dangg81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Apr 04, 2024 -

Mercedes-Benz of Augusta responded

Thank you for recognizing us as a long-standing Mercedes-Benz of Augusta. Our team takes great pride in providing top-notch service, and we're delighted to hear that our technical staff is well-qualified and our service advisors are courteous. We strive to maintain high standards of professionalism and expertise to ensure that every customer has a positive experience with us. We appreciate your support and look forward to serving you for many years to come!

March 29, 2024

Very proffesional and thorough. Took care of a concern promptly in addition to my regular service..recommended highly. More

by looper454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Apr 04, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a professional and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Very accessible and accommodating. Staff is knowledgeable and will take the time to explain the repairs needed. More

by Vaarwerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Mar 29, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Great customer service; very helpful; Ryan is outstanding and very accommodating. Professional. Very helpful always More

by Wjaroudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Mar 22, 2024 -

Mercedes-Benz of Augusta responded

It's fantastic to hear that you had a great experience and that Ryan provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

Took the time to listen attentively to my problems and concerns and addressed them in a timely manner. More

by longdreamtravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 22, 2024 -

Mercedes-Benz of Augusta responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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