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Mercedes-Benz of Augusta

Augusta, GA

4.7
629 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 629 reviews

December 08, 2025

Another excellent job. Great customer service as well. Thank you for another excellent job. Our car is perfect. More

by kimbost65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
December 08, 2025

I am always treated professionally and given information on the progress of my vehicle. Today was no different. Corey was exceptional in his service. Thank you for taking care of my vehicle. More

by richerica1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
December 05, 2025

Unhappy with manufacturing of the coolant hose and line. Really considering getting rid of my car because of the information I received and the possibility of the same thing happening again because of the l More

by Ddub
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
December 05, 2025

The service staff is top-notch. I feel heard and validated no matter the service concerns that I have, They are thorough, professional, and friendly. They provide updates on the pr More

by Cynthia Tanksley
Recommend Dealer
Yes
Employees Worked With
Zack Merritt
Dec 07, 2025 -

Mercedes-Benz of Augusta responded

Hi Cynthia, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

I really appreciated Zach's professionalism! He's a first class service advisor! Mercedes of Augusta is my new preferred dealership. More

by graybuffy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 07, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2025

Zack, in the service department is always polite and efficient about taking care of car. More

by Tbstitches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Tyrone Price
Dec 03, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2025

The service render was excellent from checking in until I left everything was good and convenient! More

by boochieharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan, Daniel
Nov 27, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Augusta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2025

We were giving great personal service. All the request were handled promptly and with very much attention. After the completion of the vehicle service everything was explained very thoroug More

by gloriajacksoncofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Nov 27, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Augusta! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2025

Zach has been very professional for my service needs and very knowledgeable. I have my SL serviced only by this dealership. All employees are very courteous. More

by ewfpilot5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Merritt
Nov 26, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2025

This is my 1st experience with Mercedes Benz of Augusta and I have no complaints. The staff was extremely friendly, the service was prompt, and they even provided me with a loaner vehicle while my car was More

by Dontae Dwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Consul
Nov 24, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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