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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
685 Reviews
Call Dealership (706) 860-1111
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3061 Washington Rd

Augusta, GA

30907

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Showing 685 reviews

April 07, 2026

Very nice people here good service good prices and love all about this dealership. Thank you More

by Johnny
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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April 04, 2026

Awesome customer service and always attentive to the customer. Thanks Corey for your outstanding customer service. More

by Mrs_wilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Apr 07, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

April 03, 2026

The service was quick. The staff were polite and friendly. I would recommend to everyone. More

by Caroline Asemota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Vargas
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Apr 06, 2026 -

Mercedes-Benz of Augusta responded

Hi Caroline, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 02, 2026

Their service department is excellent. Everyone is friendly and helpful. Customer service is the best. My service rep, Ryan is the best ever! Thank you More

by Gwinnreid3314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 06, 2026 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 02, 2026

The staff from sales to service is always courteous, friendly, knowledgeable, professional, and the prices are fairly competitive. More

by kakit
Recommend Dealer
Yes
Employees Worked With
Zach
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Apr 05, 2026 -

Mercedes-Benz of Augusta responded

Hi Kakit, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2026

Told me 1 hour when booked told me 1 hr 45 mins upon arrival waited 1hr 30 min still hadn't touched our car are gave any updates. Very disappointed wasted time More

by Keathy Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get last advisor near manager office
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Apr 03, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We apologize for falling short of your service expectations. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again. Tyrone Price Service Manager - Mercedes-Benz of Augusta tprice@mbofaugusta.com (706)860-1111

March 27, 2026

Fast intake procedures described all of the service that was gonna be provided at the time on vehicle More

by caddies_vintner.1r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Report | Print
Mar 28, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2026

My experience was great when buying my Mercedes Benz car. Mr. Harto was very friendly, knowledgeable and always assisted me with the information that I needed. The entire staff was great and helpful! More

by Vivian J. Swihart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Harto, the Financial Manager
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Mar 27, 2026 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 21, 2026

When walking into the Service Drive I was welcomed by Zach the Service Writer. I was treated like family ( eventho iam out of state. Told him my problem he said hang around till we see what is wrong. More

by jwhanneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Mar 24, 2026 -

Mercedes-Benz of Augusta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Augusta. If you have any further questions, please don't hesitate to reach out!

March 20, 2026

We are new Mercedes owners and went in for oil change and inspection. Only the oil change was required but the attentiveness of the service rep, Zach made the visit comfortable and pleasant for my wife. He a More

by jehooks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Mar 22, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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