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Mercedes-Benz of Augusta

Augusta, GA

4.6
547 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 547 reviews

July 25, 2025

I commend the team there, Corey Donahue and Dennis Gould, BUT ESPECIALLY EDWARD JUSTICE. This is our third Mercedes Benz; and as a dealership experience goes, Mr Justice truly made it the best experience. Ad More

by cajafjrotc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Justice, Corey Donahue, & Dennis Gould
Jul 26, 2025 -

cajafjrotc responded

Mercedes-Benz of Augusta Jul 25, 2025 cajafjrotc I commend the team there, Corey Donahue and Dennis Gould, BUT ESPECIALLY EDWARD JUSTICE. This is our third Mercedes Benz; and as a dealership experience goes, Mr Justice truly made it the best experience. Additionally Mr Gould worked with me every step of the way to complete the transaction, he was extremely patience and professional. We have purchased cars across the USA and in Europe and Mr Justice is 15 on 1-10 scale!!!! When we check for items we thought we left, we found he had neatly stored every single one in the trunk!!!! Thank goodness for you guys. Not to end on a sad note, but to put it in perspective, within two hours of getting home, my bride received notice her older brother (by a year) had a massive heart attack and didn’t survive. So you see how special you guys were today.

July 24, 2025

I took my car in for an oil change, my won’t crank up and plus my steering wheel clicking, and they want tell me what happened to my car. Worst service ever. More

by Triceyheggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachariah Merritt
Jul 25, 2025 -

Mercedes-Benz of Augusta responded

We're sorry that after further attempts to resolve your concerns we were unable to meet your expectations.  Robin Leal, General Manager Mercedes-Benz of Augusta | rleal@Group1Auto.com

July 23, 2025

Best service department I’ve ever had the pleasure of going to. Night and day difference from Porsche. Zachariah in service was a pleasure to work with, as is the entire staff. 10/10 More

by Dfuselier92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Isaia
Jul 25, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2025

Agent was very nice and explained everything clearly. Wanted car wash and he got it done. More

by Rmadkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 23, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2025

Very easy to get an appointment. Service was great and the ability to agree or decline services electronically is convenient. No pressure to have additional work done. I will be b More

by pduwel212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service managers don’t know the names there were two check-in and check out.
Jul 21, 2025 -

Mercedes-Benz of Augusta responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 19, 2025

MB of Augusta is the place to be your MB in tip top condition.awesome!! More

by Jroywoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Merritt
Jul 21, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Augusta! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

Ryan is our service guy and he is wonderful! ! He always delivers and makes sure we have what we need. He calls with any issues. More

by Stella.huckstep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 20, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found Ryan to be so supportive during your experience here at Mercedes-Benz of Augusta. Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

Corey Gomillion - Service department-professional, with a very positive direction, and attitude. Great communication with myself keeping me informed throughout my wait for the car. More

by Myers079socc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillion
July 11, 2025

Perfect staff i love love love ur company that's why I drive from Columbia to your company More

by Shaunsligh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey gomollion
Jul 14, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Easy people to do business with. Professional and personable at the same time. My third Mercedes so far. More

by Kathi Hallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Consul, Jason Kopplin
Jul 11, 2025 -

Mercedes-Benz of Augusta responded

Hi Kathi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

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