Mercedes-Benz of Augusta
Augusta, GA
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It was an awesome experience. Everyone was so nice and it felt genuine and that is how one believes it should feel while at the dealership. Everyone was so nice and it felt genuine and that is how one believes it should feel while at the dealership. More
I was greeted with a pleasant good morning by Mr. Corey. I didn’t have an appointment but after he asked me what was my problem with my car he recommended that I should leave my car to be serviced an Corey. I didn’t have an appointment but after he asked me what was my problem with my car he recommended that I should leave my car to be serviced and assured me that he would get it taken care of for me. Mr. Corey extended excellent service to me. More
Zachariah was the service representative that assisted me. He insured transportation was available because the repairs were quite extensive. He explained the needed repairs and I proceeded to office to s me. He insured transportation was available because the repairs were quite extensive. He explained the needed repairs and I proceeded to office to sign paperwork for a vehicle. More
Excellent service! ! Car was taken in one day and ready the next day for some major service. Customer service was Excellent . ! Car was taken in one day and ready the next day for some major service. Customer service was Excellent . More
Always first class at this service department! They need to hire more technicians, or not make as many service appointments per day! It took 31.5 hours to do a 30,000 mile service. They did not They need to hire more technicians, or not make as many service appointments per day! It took 31.5 hours to do a 30,000 mile service. They did not even get to it on the day I brought it in! More
I had a wonderful experience from the moment I walked in. My car was taken back immediately, the service to be provided was explained, and it was ready before expected. My car was taken back immediately, the service to be provided was explained, and it was ready before expected. More
Great staff. They friendly, courteous, and professional. I could be happier with the level of service I receive. They friendly, courteous, and professional. I could be happier with the level of service I receive. More