Back

Mercedes-Benz of Augusta

Augusta, GA

4.6
262 Reviews

3061 Washington Rd

Augusta, GA

30907

Directions

By Type

Showing 262 reviews

April 27, 2024

Zach in service always goes above and beyond when I bring my car in for service or normal maintenance. Great dealership. More

by Jmagness283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
April 25, 2024

It was an awesome experience. Everyone was so nice and it felt genuine and that is how one believes it should feel while at the dealership. More

by jkobe248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey and Sullivan
April 25, 2024

I was greeted with a pleasant good morning by Mr. Corey. I didn’t have an appointment but after he asked me what was my problem with my car he recommended that I should leave my car to be serviced an More

by boutler0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillion
April 22, 2024

Zachariah was the service representative that assisted me. He insured transportation was available because the repairs were quite extensive. He explained the needed repairs and I proceeded to office to s More

by ifibeforeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Apr 24, 2024 -

Mercedes-Benz of Augusta responded

Zachariah made sure you were well taken care of during your visit, ensuring transportation was available and explaining the needed repairs thoroughly. Thank you for choosing us!

April 20, 2024

Excellent service! ! Car was taken in one day and ready the next day for some major service. Customer service was Excellent . More

by 517kcdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Apr 23, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 18, 2024

Always first class at this service department! They need to hire more technicians, or not make as many service appointments per day! It took 31.5 hours to do a 30,000 mile service. They did not More

by jstrat46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan Daniel (Corey)
Apr 20, 2024 -

Mercedes-Benz of Augusta responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 18, 2024

I had a wonderful experience from the moment I walked in. My car was taken back immediately, the service to be provided was explained, and it was ready before expected. More

by jaynerainsford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Dickson
Apr 19, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

Great service. I appreciate the attention to detail and the care given to my vehicle. More

by Jpedward.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillion
Apr 19, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Guess 24 yrs with MBA says it all! Never dissapointed with their service. Very professional! More

by Annparham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 09, 2024 -

Mercedes-Benz of Augusta responded

That's incredibly impressive, being with Mercedes-Benz of Augusta for 24 years! We're thrilled to hear that you've consistently received professional and satisfactory service from us. If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to continuing to serve you!

April 05, 2024

Great staff. They friendly, courteous, and professional. I could be happier with the level of service I receive. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt - Service Advisor.
Apr 09, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...