Mercedes-Benz of Augusta

The service department was extremely courteous, efficient and helpful, went over the mechanics notes with recommendations, answered all questions and helpful, went over the mechanics notes with recommendations, answered all questions More

An excellent service facility mow, much improved over the past couple of years and a pleasure to use the waiting area facilities. past couple of years and a pleasure to use the waiting area facilities. More

Ryan Thompson is by far the best service advisor we always use him plus appreciate shuttles always use him plus appreciate shuttles More

First class dealership! I've purchased four cars here and have used them exclusively for service when needed. I've purchased four cars here and have used them exclusively for service when needed. More

Customer service was the best showing Patience, knowledgeable, courteous, timely. Appointment was easily scheduled within a week knowledgeable, courteous, timely. Appointment was easily scheduled within a week More

The service department was ready for me, and had everything in their notes that we had discussed. They have a comfortable waiting area with free coffee and snacks. They stay in contact with you th everything in their notes that we had discussed. They have a comfortable waiting area with free coffee and snacks. They stay in contact with you the entire time via text and even send you a link to a video from the technician! Gave me a ‘military discount’ also. More

Excellent customer service. My needs for my car was fully explained and prompt need to call my ride to and from the job was awesome.My car was fixed and washed with a smile My needs for my car was fully explained and prompt need to call my ride to and from the job was awesome.My car was fixed and washed with a smile More

Sullivan Lindler is both professional and personable! I can always count on Mercedes of Augusta! I can always count on Mercedes of Augusta! More

Trustworthy service. Friendly, courteous employees. The video assessment is also helpful. Just take your patience with you! Friendly, courteous employees. The video assessment is also helpful. Just take your patience with you! More

Always receive great service each time I visit! Always greeted with and very professional. Keeping customers up to date on the status of your vehicle, alerting you of any additional findings during Always greeted with and very professional. Keeping customers up to date on the status of your vehicle, alerting you of any additional findings during inspection. More