Mercedes-Benz of Augusta
Augusta, GA
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I was extremely satisfied with my experience at MB of Augusta. My service associate, Marcus, was extremely knowledgeable and went through extra mile to ensure a smooth process. He even arranged transport Augusta. My service associate, Marcus, was extremely knowledgeable and went through extra mile to ensure a smooth process. He even arranged transportation for me from the dealership back to my job. More
Great guys at all levels! Patient and personable. From the sales person Riley to his manager and even the guys who delivered the car. I’ll absolutely do business with them aga Patient and personable. From the sales person Riley to his manager and even the guys who delivered the car. I’ll absolutely do business with them again! More
The service staff is very professional very knowledgeable. Understandable. The manager is terrific of the service department nice friendly, very helpful. If the service guys can’t figure out, h knowledgeable. Understandable. The manager is terrific of the service department nice friendly, very helpful. If the service guys can’t figure out, he will figure it out for you. I will rank them very high. I wish they did service more than just Mercedes-Benz, I would love for them to do my new Honda Ridgeline That way I know when it comes in it’s professionally done. Thanks for Mercedes-Benz of Augusta. More
Matt was very professional and helpful. I had brakes and joints replaced and everything went smoothly. Matt was also very knowledgeable and polite. I had brakes and joints replaced and everything went smoothly. Matt was also very knowledgeable and polite. More
I had an appointment and after being there for over 2 hours I asked my service advisor what’s going on. He then informed me that it’s first come first serve on the weekend. If I had known that I would no hours I asked my service advisor what’s going on. He then informed me that it’s first come first serve on the weekend. If I had known that I would not have made an appointment and came much earlier. He was doing his job well. I just don’t care that you don’t honor appointment time and insert customers on first come first serve. More
Marcus was a stellar service consultant and was impressively knowledgeable!!!! Was an amazing experience and I plan on returning again for my service! impressively knowledgeable!!!! Was an amazing experience and I plan on returning again for my service! More

