Mercedes-Benz of Augusta

This is the second time now that they have done service on a brand new E class and both times they have left me with large scratches at least 20 inches long gouged into the brand new paint job. This is tot on a brand new E class and both times they have left me with large scratches at least 20 inches long gouged into the brand new paint job. This is totally unacceptable and very low class when your Mercedes owners who value Mercedes as a high class Well performing Vehicle to allow unprofessional people to do something as simple. It’s just wash the car and leave gouges and scratches. Unacceptable. More

Marcus was efficient and polite. He explained everything to me. Yuron transported me to and from dealership expertly and politely. He explained everything to me. Yuron transported me to and from dealership expertly and politely. More

Any service takes all day, too long. I bought my vehicle in to have a tire replaced. My appointment was at 8:15 a.m. It was finished at 2: 15 p.m. My plans was xxxx for the day. I bought my vehicle in to have a tire replaced. My appointment was at 8:15 a.m. It was finished at 2: 15 p.m. My plans was xxxx for the day. More

Cory and Tyrone were very good in my service visit. I WILL be back. Thanks. I WILL be back. Thanks. More

Rashod King was great to work with. Answered all our questions, made suggestions where appropriate and easily guided us through purchase. Dealer without issue met our price needs. Answered all our questions, made suggestions where appropriate and easily guided us through purchase. Dealer without issue met our price needs. More

I didn’t have to wait long for someone to help me with my car car More

This Dealership is always excellent. They take great care of you and provide superior service. They greet everyone with a smile when you come in the door. If you can’t wait around for yo They take great care of you and provide superior service. They greet everyone with a smile when you come in the door. If you can’t wait around for your car to be serviced, they will provide you transportation, via Uber or a loaner vehicle. They keep you updated through email or text on the progress and status of your car from start to finish. I lived out of town for a while, but I’ve always waited. until I came back down this dealership to service my car. Also the free car wash is a plus as well as the promotional items that they offer from time to time. Mercedes-Benz of Augusta.is my opinion. More

We really like everything and they completed everything less than a hour and they very loving and respectful. less than a hour and they very loving and respectful. More

This dealership have always provided excellent customer service. The overall quality and service is unique. Thanks for your service and support. service. The overall quality and service is unique. Thanks for your service and support. More

There were some issues that were very aggravating in the beginning but by the time we got to our sales person whose name was Rashida King he made things better and Cory the financial person was very accommo beginning but by the time we got to our sales person whose name was Rashida King he made things better and Cory the financial person was very accommodating We we’re very pleased with them and The guy who took us home May God bless all of them and we r grateful to God first and for them for our car pray that this car is not a mess like the last one we bought from u. We r sill having problems it More