
Mercedes-Benz of Augusta
Augusta, GA
Filter Reviews by Keyword
By Type
Showing 586 reviews
They were courteous and efficient. I appreciate their professionalism and the timely manner in which they took care of my issue! I appreciate their professionalism and the timely manner in which they took care of my issue! More
The Service Department at the August MB is wonderful. My assigned Service Representatives is Ryan Thompson who exemplifies the TRUE MEANING OF CUSTOMER SERVICE. He made my experience acknowledgeable and My assigned Service Representatives is Ryan Thompson who exemplifies the TRUE MEANING OF CUSTOMER SERVICE. He made my experience acknowledgeable and very pleasant. His customer service promotes TRUST! Always with a smile when he is running Full speed ahead. I was chatting with another customer today while picking up my car and also stated he is the person to have!! I told her you don’t have to tell me that, I already know, he is the MAN. Thanks Ryan for being on the August MB TEAM !!! More
The personalized service and attention I receive at this dealership is what keeps me in the Mercedes family. So thankful to them all but especially to Zack, Solomon, and Tyrone. I know I’m in good hands. dealership is what keeps me in the Mercedes family. So thankful to them all but especially to Zack, Solomon, and Tyrone. I know I’m in good hands. More
Traveling for work. Got a flat tire, they took care of me, got a Lyft ride home and picked me back up to get my car. Customer service at it's finest. Got a flat tire, they took care of me, got a Lyft ride home and picked me back up to get my car. Customer service at it's finest. More
I had my car serviced and noted my navigation system isn't working! Phone and radio also not working properly! These were working fine prior to service! isn't working! Phone and radio also not working properly! These were working fine prior to service! More
Ryan was our salesman. We had an appointment to test drive a car that I found online. It was a little over a 2 hour drive and when we arrived he had the car out front and r We had an appointment to test drive a car that I found online. It was a little over a 2 hour drive and when we arrived he had the car out front and ready to go. He spent alot of time going over the E450 technology with us and much more. His hospitality was on point. At the end of the day, I made the purchase. I went down to hopefully make the purchase, but Ryan's patience and knowledge sold the car! And then, there's Corey. He was also amazing, funny, and easy to talk to. A great person to end the day with. Thank you so much Ryan and Corey!!! And I'm loving my new car!! More
It is easy to schedule service and they offer loaner cars. That’s so helpful when you live over an hour away. They are efficient, courteous, responsive, informative and friendly. I have used this dealer cars. That’s so helpful when you live over an hour away. They are efficient, courteous, responsive, informative and friendly. I have used this dealership on and off for many years and have always been very pleased. More
Rashod King was our sales person and not to take anything away from his professionalism, experience and persona, but the car sold itself and he knew how to make the presentation. I implore anyone in the mark away from his professionalism, experience and persona, but the car sold itself and he knew how to make the presentation. I implore anyone in the market for a new vehicle to see him directly. More
I was extremely satisfied with my experience at MB of Augusta. My service associate, Marcus, was extremely knowledgeable and went through extra mile to ensure a smooth process. He even arranged transport Augusta. My service associate, Marcus, was extremely knowledgeable and went through extra mile to ensure a smooth process. He even arranged transportation for me from the dealership back to my job. More