Mercedes-Benz of Augusta

We were told our car fell under a recall. They ended up opening our sunroof shade all the way and now it’s stuck! It wasn’t that open when we brought it in. The corporate office told us there They ended up opening our sunroof shade all the way and now it’s stuck! It wasn’t that open when we brought it in. The corporate office told us there was even goodwill. They wouldn’t even talk on the phone in Augusta ga. Text only. I’ll NEVER buy again. I’ve owned a few. I’ll never give them any business. Mercedes failed us. This is safety issue being ignored. Thousands to fix. We called a guy in north Augusta and he said don’t tell me GLC 300 and he was right! More

MB of Augusta made a three week repair time very pleasant. Great loaner car and service updates. Good Job. pleasant. Great loaner car and service updates. Good Job. More

Excellent redeeming service on behalf of Tyrone, the service manager. Expedited services were 5 stars. Kudos to Corey and Marcus as well for supporting services making the mission smooth. service manager. Expedited services were 5 stars. Kudos to Corey and Marcus as well for supporting services making the mission smooth. More

I had a great experience, Tyrone Price and his staff were great at taking care of my needs. I pulled in, easy drop off got checked in. I went and waited didn’t take long for my tires to get put on and balanc great at taking care of my needs. I pulled in, easy drop off got checked in. I went and waited didn’t take long for my tires to get put on and balanced, I paid, then I left with a smile. More

I had a great buying experience at this dealership! The sales people were excellent without being pushy. The showroom was immaculate and comfy, with a great snack bar. Awesome dealership! The sales people were excellent without being pushy. The showroom was immaculate and comfy, with a great snack bar. Awesome dealership! More

New cars are technological powerhouse, unfortunately, the sales and service dept folks are not at speed. Very difficult to get issues fixed when there is no clear understanding!! sales and service dept folks are not at speed. Very difficult to get issues fixed when there is no clear understanding!! More

Tyrone Price, Service Manager, is an excellent representative of MB of Augusta. He effectively and efficiently facilitated having my car serviced. representative of MB of Augusta. He effectively and efficiently facilitated having my car serviced. More

Love the car and love my dealer! Mercedes of Augusta and Ryan are simply the best! Great and attentive customer service. I appreciate the loaner car so my day isn’t interrupted. Mercedes of Augusta and Ryan are simply the best! Great and attentive customer service. I appreciate the loaner car so my day isn’t interrupted. More

I reside in Maryland and I had an issue with my battery while visiting family and they made my replacement easy. I called and explained I was only here for the day and they squeezed me into their schedule. while visiting family and they made my replacement easy. I called and explained I was only here for the day and they squeezed me into their schedule. Excellent service and care; thank you Mercedes of Augusta! You are the absolute best! Regards, Tammy More

The place is always so clean and beautiful. You feel right at home when you walk in. You feel right at home when you walk in. More