Mercedes-Benz of Augusta

The rear tire on our E350 found a nail on a recent trip, so we called our Service Advisor, Sullivan Lindler and the tire was replaced in record time. The service team also performed a multi-point inspection so we called our Service Advisor, Sullivan Lindler and the tire was replaced in record time. The service team also performed a multi-point inspection and they detailed the car prior to pickup. Nothing like great service. More

I was greeted in a very welcoming way this morning… and that’s always appreciated. Then my service tech was ready and waiting on my vehicle and assure me that the concerning issues would be taken care of. that’s always appreciated. Then my service tech was ready and waiting on my vehicle and assure me that the concerning issues would be taken care of. He called me when it was ready and once I picked up my vehicle, he reminded me to get my oil changed within the next 2-3 weeks. More

I am big on customer service and the service department is lacking. I know this is a high end business however my experiences have not been great. I’ve had my Mercedes for a long time and I will be purchas is lacking. I know this is a high end business however my experiences have not been great. I’ve had my Mercedes for a long time and I will be purchasing another in 2025. My service man, Marcus was extremely nice on the first day however the following day I was expecting a call before noon with an update which I did not receive. (My initial service man was out the next two days). Very frustrating due to me not having transportation . Over all I am please with the work that was done and my car returned to me washed…..THANK YOU! I was looking at the reviews of how most of the customers were so happy with their treatment and I missed out on the niceness. More

It was a great experience, and the salesman Ryan was awesome. He handle everything with care. And my buying experience was very pleasant. It didn't take all day, and I was very pleased with the price ra awesome. He handle everything with care. And my buying experience was very pleasant. It didn't take all day, and I was very pleased with the price range, and my buying experience. More

The staff including of sales people and service managers were courteous and polite with outstanding knowledge of product. were courteous and polite with outstanding knowledge of product. More

This dealership is one of the best it does a great job, clean work and all the service advisors have great attitude. clean work and all the service advisors have great attitude. More

Didn't refill windshield washer fluid, over inflated front tires and didn't check or fix brake oroblem front tires and didn't check or fix brake oroblem More

Came in on this occasion for a tire check and to schedule an appointment for service. While waiting, I spoke with a salesman about an SUV. Ended up buying a similar SUV, which says a lot about the gentlemen an appointment for service. While waiting, I spoke with a salesman about an SUV. Ended up buying a similar SUV, which says a lot about the gentlemen in sales that I dealt with (David, Jason, and Corey). They were engaging, helpful, and patient. Your service department is excellent. For the past 10 years, I have dealt with Tyrone, Zach, and their counterparts and have been more than pleased. Am looking forward to your exemplary service in the future. More

Exceptional service from start to finish! The Mercedes-Benz maintenance team is professional, knowledgeable, and efficient. They took great care of my vehicle, kept me informed throughout the The Mercedes-Benz maintenance team is professional, knowledgeable, and efficient. They took great care of my vehicle, kept me informed throughout the process, and delivered everything on time. The quality of work and attention to detail truly reflect the brand’s high standards. Highly recommended! More

Very thorough inspection and repair. Staff friendly and helpful! Total cost of repairs was fair! Staff friendly and helpful! Total cost of repairs was fair! More