Mercedes-Benz of Augusta

Great guys at all levels! Patient and personable. From the sales person Riley to his manager and even the guys who delivered the car. I’ll absolutely do business with them aga Patient and personable. From the sales person Riley to his manager and even the guys who delivered the car. I’ll absolutely do business with them again! More

Very nice and professional group of people to do business with , I will definitely do business with them again with , I will definitely do business with them again More

The service staff is very professional very knowledgeable. Understandable. The manager is terrific of the service department nice friendly, very helpful. If the service guys can’t figure out, h knowledgeable. Understandable. The manager is terrific of the service department nice friendly, very helpful. If the service guys can’t figure out, he will figure it out for you. I will rank them very high. I wish they did service more than just Mercedes-Benz, I would love for them to do my new Honda Ridgeline That way I know when it comes in it’s professionally done. Thanks for Mercedes-Benz of Augusta. More

Matt was very professional and helpful. I had brakes and joints replaced and everything went smoothly. Matt was also very knowledgeable and polite. I had brakes and joints replaced and everything went smoothly. Matt was also very knowledgeable and polite. More

Marcus was a stellar service consultant and was impressively knowledgeable!!!! Was an amazing experience and I plan on returning again for my service! impressively knowledgeable!!!! Was an amazing experience and I plan on returning again for my service! More

I had an appointment and after being there for over 2 hours I asked my service advisor what’s going on. He then informed me that it’s first come first serve on the weekend. If I had known that I would no hours I asked my service advisor what’s going on. He then informed me that it’s first come first serve on the weekend. If I had known that I would not have made an appointment and came much earlier. He was doing his job well. I just don’t care that you don’t honor appointment time and insert customers on first come first serve. More

Great service and Zack was and always has been an amazing service writer. Very polite and very knowledgeable. service writer. Very polite and very knowledgeable. More

Ryan in service constantly delivers exceptional service knowledgeable, courteous, and truly customer-focused every time. knowledgeable, courteous, and truly customer-focused every time. More

This is the second time now that they have done service on a brand new E class and both times they have left me with large scratches at least 20 inches long gouged into the brand new paint job. This is tot on a brand new E class and both times they have left me with large scratches at least 20 inches long gouged into the brand new paint job. This is totally unacceptable and very low class when your Mercedes owners who value Mercedes as a high class Well performing Vehicle to allow unprofessional people to do something as simple. It’s just wash the car and leave gouges and scratches. Unacceptable. More

Marcus was efficient and polite. He explained everything to me. Yuron transported me to and from dealership expertly and politely. He explained everything to me. Yuron transported me to and from dealership expertly and politely. More