Mercedes-Benz of Augusta

The Mercedes Ben sprinter section took excellent care of me when I presented my problem to them on a Monday morning. They provided an appointment for me and they diagnosed my problem and fortunately had the me when I presented my problem to them on a Monday morning. They provided an appointment for me and they diagnosed my problem and fortunately had the parts to repair it. I am very thankful that they were able to repair my RV because I live in Nevada and I have to go home at some point. So I thank Mercedes-Benz sprinter section for taking care of me. Your performance was exemplary. More

Great team! From the salesman to the management they all helped to make my experience, easy and satisfying! I would recommend anyone to buy their next Benz her From the salesman to the management they all helped to make my experience, easy and satisfying! I would recommend anyone to buy their next Benz here! More

Always friendly staff members. Always looking to solve the problems in a timely manner. Good customer service. Always looking to solve the problems in a timely manner. Good customer service. More

My car went in for service on last week. No complaints with the service. However, this dealership does not answer the phones and they do not return your texts back. I have noticed this chang No complaints with the service. However, this dealership does not answer the phones and they do not return your texts back. I have noticed this change over the last three years. They need to work on this because it’s really not good customer service when a customer has questions about their car. They also kept my car too long for tire change and A service. It use to take about 6-8 hours, now it’s 5p the next day. More

Super service. Everyone that I dealt with seemed to be professional and concerned. Good job team mercedes. Everyone that I dealt with seemed to be professional and concerned. Good job team mercedes. More

The Augusta Dealership was very professional and polite. They explained everything to me about the work they were going to perform on my vehicle.Also the lady who took care of the loaner part was extra nice They explained everything to me about the work they were going to perform on my vehicle.Also the lady who took care of the loaner part was extra nice and professional More

Tyrone and Zach was very professional and the work was done in a timely manner done in a timely manner More

Excellent customer service. Ryan was extremely nice and helpful. Service took longer than expected but it was a very comfortable wait. No complaints. Ryan was extremely nice and helpful. Service took longer than expected but it was a very comfortable wait. No complaints. More

CONARTIST SCAMMERS! ! They use Rashod and take advantage of buyers! NEVER WASTE YOUR MONEY HERE ! They use Rashod and take advantage of buyers! NEVER WASTE YOUR MONEY HERE More

Kept me posted but learned this visit my scheduled appt did not matter due to me having a loaner. The other customer was move to serviced first. This disturbs me because I travel slmost 2 hrs to have my did not matter due to me having a loaner. The other customer was move to serviced first. This disturbs me because I travel slmost 2 hrs to have my vehicle serviced. And I like to get back on the road. . I do appreciate the continued use of a loaner it allows me to take care of errands. I always thought appointments mattered. I do schedule waiy before my service time More