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Mercedes-Benz of Augusta

Augusta, GA

4.7
731 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 731 reviews

July 22, 2026

Why have me come on for a emailed price special of 129 dollars and then charge me 210 dollars with a 40 dollar discount? Ever heard of bait and switch. This is very deceptive. More

by simsdani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
XXXX
Aug 04, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We apologize for falling short of your service expectations. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again. Tyrone Price Service Manager - Mercedes-Benz of Augusta tprice@Group1Auto.com (706)860-1111

July 18, 2026

Ryan Consul was very pleasant and informative! I told him what I wanted and he checked the lot and brought out a car that filled all of my requests. I bought it that afternoon! More

by Nome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Consul, Cameron
Jul 18, 2026 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with Ryan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2026

Our experience was nothing short of amazing and such a blessing Riley hands down handled us with grace and professionalism. More

by kenlos2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Jul 14, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2026

Very pleased with this dealership. Service is above reproach. I'm always taken care of with A1 care and concern by Customer Service Technician Cory Gormillion. He is the reason for More

by Awesome Service from Corey Gomillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gormillion
Jul 14, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cory here at Mercedes-Benz of Augusta! If you have any further questions, please don't hesitate to reach out!

July 13, 2026

Good service Ryan was very helpful made sure I was completely satisfied and my service More

by mwcw44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Jul 14, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ryan here at Mercedes-Benz of Augusta! If you have any further questions, please don't hesitate to reach out!

July 09, 2026

I want to give a special thanks to the people that served my wife and I and worked tirelessly helping us to get into my new Porsche 911, thank you to Jason, Robin, Riley, Corey (Finance), and Cory (Tech Advi More

by tanksuccess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
See comment
Jul 10, 2026 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2026

Zach was so patient with me and my rims! I’ve been 3 times because I’ve had the wrong lug nuts and the team has been patient each time. We finally got the rims put on today and they look gre More

by shantasheely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 09, 2026 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Until the next time we meet, take care!

July 03, 2026

Great service from start to finish! Manager Jason, sales Pro. Kash, and financing officer Cory were all excellent. They were professional, helpful, and made the entire process smooth—Hi More

by atolls_whelks_0r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash
Jul 05, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you're ever in need of more help, please let us know!

July 01, 2026

Very relaxing wait,with coffee and snacks and my service check in person was Awesome!!! More

by Southern_cakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gomillion
Jul 01, 2026 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 28, 2026

professional knowledge and friendly . My service advisor, Mr Gil was straight forward and helpful to work with More

by sweetsb99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Vargus
Jun 29, 2026 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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