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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
706 Reviews
Call Dealership (706) 860-1111
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3061 Washington Rd

Augusta, GA

30907

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Showing 706 reviews

June 13, 2025

Exceptional service from start to finish! The Mercedes-Benz maintenance team is professional, knowledgeable, and efficient. They took great care of my vehicle, kept me informed throughout the More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
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Jun 15, 2025 -

Mercedes-Benz of Augusta responded

Hi Dee, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2025

The place was extremely clean and luxgerious, the people was very helpful nice and the waiting room was outstanding!! More

by Secret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
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Jun 15, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2025

Very thorough inspection and repair. Staff friendly and helpful! Total cost of repairs was fair! More

by cliffhanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 15, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2025

Zachariah has been trying to solve my issue with my Ml250 and calling me how it is going. He is very good Thank You Frank More

by flennon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Report | Print
Jun 15, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff member Zachariah to be so supportive during your experience here at Mercedes-Benz of Augusta. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2025

Scheduling was easy and convenient. Zach Merritt was very helpful and professional. Services were done in a timely manner. More

by Hdka7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
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Jun 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2025

EXCELLENT Customer Service at Mercedes Benz of Augusta is what KEEPS me coming back!!!! The Service/Repair staff is the BEST. thank you TYRONE, MIKE, JULIE. RYAN, ZAK, AND CREW. More

by doctorbynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Report | Print
Jun 10, 2025 -

Mercedes-Benz of Augusta responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Service staff is courteous and friendly. Interested in customer and not too busy to answer questions More

by Rbrown103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Report | Print
Jun 08, 2025 -

Mercedes-Benz of Augusta responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 04, 2025

Great customer service! Very attentive to my questions and provided much info without me asking. More

by mikepop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wood, Corey, jason
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Jun 06, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

June 02, 2025

Riley is the best there is in an expensive, time consuming, generally slightly adversarial process. Best there is in the CRA More

by charley.hayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley “ the Car Man”
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Jun 13, 2025 -

Mercedes-Benz of Augusta responded

Thank you for the kind words! We’ll be sure to pass along your feedback to Riley and team—it means a lot. If you ever have any questions or concerns, please don’t hesitate to reach out to us directly. We're always here to help. Roger Kaiser, General Manager rkaiser@group1auto.com

June 02, 2025

Great job with communication and very informative on repairs needed to fix the issue Zack was able to help More

by fjettner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Kyle and oy
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Jun 05, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Zack here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

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