Mercedes-Benz of Augusta

courteous and professional Members of the staff were friendly courteous very professional. Kept me in the loop as to the progress and any difficulties with my vehicle. The servi Members of the staff were friendly courteous very professional. Kept me in the loop as to the progress and any difficulties with my vehicle. The service was completed in a timely fashion, I was given an current model loaner vehicle that I may attend my affairs throughout the day. More

Mercedes C class My sales consultant De Pierce was excellent. He put me at ease, was friendly, and most important he listened to my needs. Stacy took the time to answe My sales consultant De Pierce was excellent. He put me at ease, was friendly, and most important he listened to my needs. Stacy took the time to answer my questions and I was pleased when she came to the house to set up my garage door opener. More

Great customer service! Tyrone Price goes above and beyond. When I dropped my vehicle off for service, the loaner was waiting on my arrival. I was pleased with the overall Tyrone Price goes above and beyond. When I dropped my vehicle off for service, the loaner was waiting on my arrival. I was pleased with the overall experience. More

Service Appointment My visit to the M-Benz of Augusta was for a Service appointment. The Staff at Mercedes Benz of Augusta and the Service Dept. are wonderful! Mr. Steph My visit to the M-Benz of Augusta was for a Service appointment. The Staff at Mercedes Benz of Augusta and the Service Dept. are wonderful! Mr. Stephen Golden, Service Advisor handled my service transactions on Jan. 9, 2018. Stephen is patient, friendly and he did a terrific job! My Service Advisor at M-Benz is Mr. Ben Daniel (it was his Day Off). Ben is a Great Advisor!! Mr. Chad Hayes, Service Tech-Mechanic serviced my car on 1-9-18. Chad is experienced, knowledgeable and friendly. I appreciate Chad's hardwork and concern about my vehicle. Also, Thank You to Mr. Gary Cook, Manager of Service Department for always being kind, concerned & for scheduling my appointment. Thanks to Mr. Yaron Holdman (Porter) & Mr. Brian Harrison(Porter) for being courteous before and after the Service appointment. Mr. Nate Cartwright, General Manager is always friendly & concern when I visit the dealership at any time. More

Excellence and Professionalism in the Sales Department Napoleon Clayburn and Joe Adams were awesome! They were very professional and not pushy, which I liked a lot. Initially, we were unable to agree on Napoleon Clayburn and Joe Adams were awesome! They were very professional and not pushy, which I liked a lot. Initially, we were unable to agree on a price, but through continued communication we were able to reach a happy median. I drove approximately 550 miles round trip to get a great deal with a great team of professionals. It was well worth the trip. I’d recommend them to anyone interested in professionalism, courtesy and good prices. Thank you Joe and Napoleon. More

Friendly service I gave a 5 star rating because of the excellent customer service I received. They went above and beyond to make sure my needs were met! I gave a 5 star rating because of the excellent customer service I received. They went above and beyond to make sure my needs were met! More

Vehicle service The service advisor was friendly and very helpful the prices was fair and the service on the vehicle quick. The waiting area had refreshment and was The service advisor was friendly and very helpful the prices was fair and the service on the vehicle quick. The waiting area had refreshment and was very clean. More

Fix mechanical problem Excellent Service — fast responsive to my problem excellent work. I had no appointment. Auto failure had set off alarm. They determined that alarm Excellent Service — fast responsive to my problem excellent work. I had no appointment. Auto failure had set off alarm. They determined that alarm was triggered but did not know why. They then took the system apart, cleaned it out & reassembled it fixing the problem. No charge!! Could not have asked for better service, More

Professionalism Caring and Knowledgeable Always greets me very courteous...takes time to explain issues with my car..makes me feel like he has a genuine concern ..no matter what concerns I ha Always greets me very courteous...takes time to explain issues with my car..makes me feel like he has a genuine concern ..no matter what concerns I have he addresses them...make me feel special More

Outstanding service rep Ben, the service rep was outstanding in every way - knowledgeable, friendly and competent. Totally positive experience and I would recommend to anyone Ben, the service rep was outstanding in every way - knowledgeable, friendly and competent. Totally positive experience and I would recommend to anyone looking for quality service. More