Mercedes-Benz of Augusta

Awesome This was by far the best car buying experience ever! My salesperson was truly the most remarkable person. Very caring, knowable and trustworthy! Every This was by far the best car buying experience ever! My salesperson was truly the most remarkable person. Very caring, knowable and trustworthy! Everyone in the dealership welcomed me with open arms, I have never experienced this level of customer service! More

professionalism of staff and technical knowledge. I have been a Mercedes Benz owner for several years and have always been impressed with the professionalism of the staff and the high level of experti I have been a Mercedes Benz owner for several years and have always been impressed with the professionalism of the staff and the high level of expertise and technical knowledge and/or advise given relative to the various services required to keep my vehicle operating at optimum performance; I am impressed with the entire service staff in general but specifically, I would like to point out Mr. Tyrone Price, who has been my service advisor for a period of time and Ms. Chasity Miller who has been a tremendous help in assisting we with some of the Bluetooth and audio issues that I have encountered. More

Outstanding service advisor Ben Daniels has to be the best service advisor I have ever dealt with. I drive over a hour from Columbia SC to Mercedes-Benz of Augusta to have any Ben Daniels has to be the best service advisor I have ever dealt with. I drive over a hour from Columbia SC to Mercedes-Benz of Augusta to have any repairs or service done to my car. Ben always keeps you informed aboout the status of your car and when he is talking to you an explaining what is wrong with your car it feels like you are talking with a friend. Thanks Ben More

Great services. Good service. Very clean dealer ship. Very good service area. I feel very comfortable at this dealer ship.I hope to buying and car from them in the ne Good service. Very clean dealer ship. Very good service area. I feel very comfortable at this dealer ship.I hope to buying and car from them in the next couple of years. More

chasity miller Excellent service in teachinge all about the diffent features of my new car. I have.enjoyed chasity miller because there is never a te.that I have qu Excellent service in teachinge all about the diffent features of my new car. I have.enjoyed chasity miller because there is never a te.that I have questions she polite,knowledgeable . I would like to recommend that she is rewarded for. Understandable of the Mercedes products along with her personality.polite ness,and a excellent and being so knowledgeable and education that she make the customer feel assured. More

entire staff Everyone at Mercedes Benz of Augusta are fantastic, Sales staff knows the automobiles they sell, Service staff are knowledgeable, make sure you car is Everyone at Mercedes Benz of Augusta are fantastic, Sales staff knows the automobiles they sell, Service staff are knowledgeable, make sure you car is clean and serviced correctly. The mechanics are the best mechanics I have ever dealt with, they are fast to find any problems, they explain what is wrong and what parts it needs, and work hard to get the job done. More

New car sales team Great staff and great process. Great product and value with the MB of Augusta advantage program. Would always do business with this dealership and t Great staff and great process. Great product and value with the MB of Augusta advantage program. Would always do business with this dealership and the awesome staff. More

They are like family There has never been a time that I didn't experience great service at Mercedes Charles is excellent...And the detailing department is great I have r There has never been a time that I didn't experience great service at Mercedes Charles is excellent...And the detailing department is great I have recommended Mercedes to all of my Family and friends More

Service Department great job Great job guys. Always great car wash fast friendly service. Feels like home when I walk in the doors. Service techs walk by they will ask the custome Great job guys. Always great car wash fast friendly service. Feels like home when I walk in the doors. Service techs walk by they will ask the customer if everything is ok. Just a friendly place More

Sorry customer service. My wife and I drive from Savannha Ga to at around 5:18 to ask question ms about the Gls and test drive the GL 450. We sat in the the dealership for ab My wife and I drive from Savannha Ga to at around 5:18 to ask question ms about the Gls and test drive the GL 450. We sat in the the dealership for about 20 mins and one came to check or ask did we need anything. I saw several sales person on phones and doing nothing. My wife and went out side to look at a car ain't nothing. I had to ask someone for the sales manger and they both told me that they are sorry. They don't know what happen in the middle of the conversation the Nathan Swanson sales mangers walks off The other sales manager Tim Mcfalls was terrible he walked past me three times and he stated that he thought I was with the other family. I would not buy a suv from them if they where the last Mercedes delarship in the world. More