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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
731 Reviews
Call Dealership (706) 860-1111
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3061 Washington Rd

Augusta, GA

30907

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Showing 731 reviews

June 26, 2026

Clean. Plenty of service staff. Sylvue is the best tech I’ve used them for business and personal. A cut above ! More

by Ta30809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan & Sylvue
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Jun 27, 2026 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please don't hesitate to reach out if there's anything additional we can do for you.

June 22, 2026

I was very displeased with the service department. These experience was unprofessional. I will never purchased a vehicle from there again. More

by blafavor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyron Price and Ryan
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Jun 24, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We apologize for falling short of your service expectations. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again.   Tyrone Price  Service Manager Mercedes-Benz of Augusta tprice@Group1Auto.com (706)860-1111

June 17, 2026

The service department is courteous and professional. They work is performed as needed and to my satisfaction. More

by Bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price, Zach
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Jun 18, 2026 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2026

Great service as always. Ryan was fantastic and kept me updated about repair progress. 5 stars More

by Pintavorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 17, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2026

Mercedes Benz of Augusta and it's staff is amazing especially Corey Gomillio who I had the pleasure of doing business with today at the dealership, he was extremely helpful and professional in every w More

by yahwehkingdom9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillio ❣️
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Jun 15, 2026 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff Corey to be so supportive during your experience here at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2026

Great service and performed quickly and will use them ago for all my work in the future More

by toolmancfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
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Jun 13, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2026

Great experience in getting my 12 volt battery replaced on my EQS 450+. The service was done reasonably quickly and the waiting area was comfortable. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Print
Jun 10, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2026

Ryan and staff are always so pleasant! Appreciate the assistance and how knowledgeable they are. Special shout out to Ryan! More

by Vvharden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Jun 06, 2026 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found Ryan to be so supportive during your experience here at Mercedes-Benz of Augusta. If you have any further questions, please don't hesitate to reach out!

June 04, 2026

Fast , prompt, professional, sincere, considerate, caring, polite, fair, efficient, polite, courteous, respectful, friendly, talkative, motivated More

by Ira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Print
Jun 05, 2026 -

Mercedes-Benz of Augusta responded

Hello Ira, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Zach and Tyrone are the best. Best service and best advice. No worries snd fast service More

by ldvv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Print
Jun 03, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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