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Mercedes-Benz of Augusta

Augusta, GA

4.6
530 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 530 reviews

December 19, 2023

Jerry was an amazing salesguy he helped me a lot with our purchase. It was nice to talk with him. More

by maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 21, 2023 -

Mercedes-Benz of Augusta responded

Congratulations on your new vehicle! We are thrilled that Jerry provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 18, 2023

Wonderful customer service! Babs is the Best. Clean facilities. Friendly service man! And enjoyed talking with Riley in Sales More

by tinamcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 20, 2023 -

Mercedes-Benz of Augusta responded

It's fantastic to hear that you had a great experience and that Babs provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Very knowledgeable service advisor. Excellent communication and perfect service outcome. I am a happy customer. More

by itscapt
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Dec 13, 2023 -

Mercedes-Benz of Augusta responded

That's fantastic! It's so reassuring to have a service advisor who not only knows their stuff but also communicates effectively. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Professional service and friendly staff. They went beyond my expectations!! Will definitely recommend them to everyone that I know. Thanks!! More

by MAJORLO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE
Dec 14, 2023 -

Mercedes-Benz of Augusta responded

Going above and beyond is always impressive! It's wonderful when our service team exceeds expectations. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Great Service and Sales Department. I did the online appointment. On time service. Wait time wasn’t very long. More

by dtayla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Merritt
Dec 12, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very helpful. Tyrone always takes care if me. Their work overcame other mech failures. Learned to trust my car to this dealership. More

by lionsden53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Dec 08, 2023 -

Mercedes-Benz of Augusta responded

It's fantastic to hear about your positive experience with Tyrone and Mercedes-Benz of Augusta! Having someone you trust at a dealership can make all the difference in ensuring your car receives top-notch care. Thank you for your business!

December 07, 2023

My service always goes smoothly and the customer service is always great! Always satisfied. Awesome More

by wemj35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 09, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Exemplary Service Department at Mercedes-Benz of Augusta; a cut above the rest I recently had the pleasure of visiting the Augusta, GA, Mercedes-Benz dealership, and I must say that my experience was noth More

by Mahdi Zadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Dec 09, 2023 -

Mercedes-Benz of Augusta responded

It's wonderful to hear about your exceptional experience at Mercedes-Benz of Augusta! Ryan's outstanding service and the dedication of the entire service team truly made a difference in your visit. Our ability to service your vehicle promptly without compromising quality, despite high demand, reflects our commitment to excellence. The meticulous approach to each task showcases our dedication and expertise in delivering top-notch service. Your recommendation speaks volumes about the professionalism, technical competence, and dedication to customer satisfaction at Mercedes-Benz of Augusta. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Good service and prompt response time. Service was completed in one day. Nice people to deal with. Thanks More

by lamick35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Dec 08, 2023 -

Mercedes-Benz of Augusta responded

Getting prompt service and having everything completed within a day can be a huge relief when it comes to car maintenance! It's great that Mercedes-Benz of Augusta was able to provide such efficient and accommodating service. Thank you for your business!

December 01, 2023

The level of communication is impeccable. Staff are friendly and ensure increased comfort levels of guest. More

by Chrystal Ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Dec 06, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had an impeccable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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