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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
528 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 528 reviews

October 12, 2023

Excellent service I really enjoyed my visit Thank You. Just good service I can go on Thank You More

by dbroadwater3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All gents that worked in service
Report | Print
Oct 14, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had an excellent service experience and that you enjoyed your visit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

Mercedes Benz of Augusta has friendly Professional staff who believe in Customer Satisfaction.Great quality work is provided. More

by rosemaryrosemary08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Merritt
Report | Print
Oct 13, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your kind words! We're delighted to hear that Mercedes-Benz of Augusta has a friendly and professional staff who prioritize customer satisfaction. Providing great quality work is important to us, and we're committed to delivering exceptional service. We appreciate your support and trust in our services!

Oct 13, 2023 -

rosemaryrosemary08 responded

Great Quality Service Provided At Mercedes Benz Of Augusta!!!💪🏽💪🏽🙏🏽❤️🌹

October 11, 2023

I have outstanding service every time I’m there, everything is always explained well and if anything changes they notifie me with updates, More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart
Report | Print
Oct 13, 2023 -

Mercedes-Benz of Augusta responded

We're delighted to hear that you consistently receive outstanding service with clear explanations and proactive updates. Your satisfaction and well-informed experience are important to us, and we're dedicated to maintaining that level of service. Thank you for choosing us, and we appreciate your positive feedback!

October 10, 2023

I had a problem when I first purchased my car but they reconciled the problem. More

by Ddoyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Henry
Report | Print
Oct 11, 2023 -

Mercedes-Benz of Augusta responded

It's good to know that Mercedes-Benz of Augusta addressed and reconciled the issue you had when you first purchased your car. Sometimes, misunderstandings or problems can occur, but it's a positive sign when the dealership takes steps to make things right. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Very pour, the worst customer service experience. The tone is set by the service manager who must be fired and trickles down from there. Service tech came at me aggressive as if he wanted to fight af More

by JasonBrown
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyrone!
Report | Print
Oct 11, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

October 05, 2023

We purchase our Mercedes Benz during 2010. They have been our service provisor from day one. Thank you Mr. Tyrone and staff. You are fantastic. More

by Elder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Report | Print
Oct 06, 2023 -

Mercedes-Benz of Augusta responded

That's great to hear! We're so glad Tyrone was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

October 05, 2023

Service dept goes above and beyond to make appt experience efficient and timely Very satisfied More

by Mundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Merritt and Tyrone
Report | Print
Oct 06, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had an efficient and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Tyrone Price is the Service Manager he is ABSOLUTELY an amazing guy and so very help and professional ! I recommend this dealership 100 percent ! More

by CarolynGraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Report | Print
Oct 06, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled that Employee provided you with an amazing service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

October 05, 2023

Very Beautiful & clean. The Staff very welcoming, attentive & professional. Excellent Quality of work & service. I am a Lifetime Mercedes Owner, therefore I will & look fo More

by blessyboosneema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac & Tyrone
Report | Print
Oct 07, 2023 -

Mercedes-Benz of Augusta responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

October 04, 2023

Nice clean dealership. We like our Mercedes. The employees are attentive to our needs. I wish things didn’t cost so much. More

by maryhanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Report | Print
Oct 05, 2023 -

Mercedes-Benz of Augusta responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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