Mercedes-Benz of Augusta

I have never had bad experience at Mercedes of Augusta. Staff is professional, friendly, courteous, attentive & thorough. The work on my vehicle dependable, Ser Rep Zach Merritt makes suggestions for maint Staff is professional, friendly, courteous, attentive & thorough. The work on my vehicle dependable, Ser Rep Zach Merritt makes suggestions for maintenance needed but I was never pressured to do what I didn’t want to do. If I delayed some maintenance then he reminds me on the next visit. I don’t plan on making another car purchase I’m trusting Mercedes of Augusta to help me keep this one running. More

Very nice and clean facility. All that I came into contact was extremely nice and knowledgeable. All that I came into contact was extremely nice and knowledgeable. More

I like being greeted with friendly staff and updated with the status of service of your vehicle . the status of service of your vehicle . More

Excellent customer service. Really took care of my issue with a smile. Went above and beyond. Really took care of my issue with a smile. Went above and beyond. More

Service department personnel at Mercedes Benz of Augusta are always courteous, knowledgeable and truthful. After 6 years of them servicing my vehicle, they've never changed. Always excellent service in al are always courteous, knowledgeable and truthful. After 6 years of them servicing my vehicle, they've never changed. Always excellent service in all areas. More

I received a timely appointment ,a good discussion with the service dept staff (Zac) about what I needed , anticipated costs plus he reviewed previous findings and together we came up with a good plan for the service dept staff (Zac) about what I needed , anticipated costs plus he reviewed previous findings and together we came up with a good plan for that visit.The service was excellent. More

Since Mr Pryce has taken over as Manager of Parts and Services, the staff appear to be more professional and productive. I particularly appreciate Ryan, my associate always looking out for me! Services, the staff appear to be more professional and productive. I particularly appreciate Ryan, my associate always looking out for me! More

Barbara the service advisor is excellent. She’s good at what she does. I always look forward to the service and professionalism I get when relating to her She’s good at what she does. I always look forward to the service and professionalism I get when relating to her More

Was courteous, kind, punctual, and made everything convenient for me. Mercedes provided a loaner vehicle to me while repairs were being made on my vehicle. They also made a complimentary multi point i convenient for me. Mercedes provided a loaner vehicle to me while repairs were being made on my vehicle. They also made a complimentary multi point inspection of my vehicle. I was very pleased with the work. More

Lakelynn, Service Advisor. Was extremely helpful from scheduling my appointment, providing a quote, getting a loaner and providing updates during my service maintenance. Was extremely helpful from scheduling my appointment, providing a quote, getting a loaner and providing updates during my service maintenance. More