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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
685 Reviews
Call Dealership (706) 860-1111
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3061 Washington Rd

Augusta, GA

30907

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Showing 685 reviews

January 30, 2026

Took my car in for service and they were very courteous. They kept me informed and was very polite with interactions. More

by Deandria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 01, 2026 -

Mercedes-Benz of Augusta responded

Hi Deandria, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2026

Absolutely helpful kind and very accommodating they had wonderful people working for them Ryan in sales is amazing and Ryan in parts explained everything so I’d understand the facility is clean and everyo More

by Janicesmith12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan consul and Ryan Thompson
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Jan 30, 2026 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Thank you, and have a fantastic day!

January 27, 2026

The service department has provided phenomenal customer service support during every visit after. I’ve owned 3 Mercedes’ they have serviced each of them. They have always done a great job. I highly recomme More

by Stanoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan and Tyrone
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Jan 28, 2026 -

Mercedes-Benz of Augusta responded

Hello, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!

January 25, 2026

Found the problem and fixed in a record time. Impressed with how fast they worked. More

by Tlhammock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Report | Print
Jan 27, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2026

Was the best buying experience on a vehicle I’ve ever had. 2019 jeep 4 door . I would tell anyone to go to this dealer More

by chris059319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 24, 2026 -

chris059319 responded

For great experience ask for ashley

Jan 27, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Dealership was not honest about repairs done to vehicle, very disappointed in the service and now car smell like gas after oil change More

by Mariojr31404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach ,
Report | Print
Jan 28, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again.   Thanks   Tyrone Price  Service Manager - Mercedes-Benz of Augusta tprice@mbofaugusta.com (706)860-1111

January 22, 2026

They treated us very well when we were there for service. They spent a lot of time in trying to diagnose a problem and never even charged us for anything. That was unexpected but certainly appreciated. More

by mostlyoldschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Merrit—Sprinter service manager
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Jan 22, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2026

Dealer was great to deal with. Sales professional was best I have ever experienced. Thank you Kash, More

by jeffrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash
Report | Print
Jan 19, 2026 -

Mercedes-Benz of Augusta responded

Hello Jeffrey, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 16, 2026

Great job really nice people and very friendly. Keep us informed about our SUV and wash it overall great service and great staff thank so much. More

by atm143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Report | Print
Jan 17, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Feel free to reach out to us if you need anything. Have a wonderful day.

January 15, 2026

Last 2 service visits we picked 2019 C300 4 matic up after service and the check engine light was still on after being notified car was serviced and ready to be picked up. After questioning the light a More

by missyashley2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jan 22, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again.   Tyrone Price  Service Manager - Mercedes-Benz of Augusta tprice@Group1Auto.com (706)860-1111

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