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Mercedes-Benz of Augusta

Augusta, GA

4.6
528 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 528 reviews

September 12, 2023

Our rep for several years has been Ryan and he is always pleasant, accommodating and helpful, often making suggestions to enhance the service. More

by jad040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Sep 22, 2023 -

Mercedes-Benz of Augusta responded

It's great to hear that you've had such a positive and longstanding relationship with Ryan as your service representative. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Got a great deal. Good selection. Cameron is excellent. Super friendly, courteous, knowledgeable, and patient. He delivered my wife's car and helped set up settings. H More

by earthcamp.xyz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Hassan
Sep 22, 2023 -

Mercedes-Benz of Augusta responded

Congratulations on your new vehicle! We are thrilled that Cameron provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 09, 2023

Dependable, curious, service was on time, Zax provided outstanding friendly service as usual. Overall I'm upmost pleased . Thank you. More

by teebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zax
Sep 19, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled that Zach provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 08, 2023

The site was clean. There were many seating areas for the clients. Coffee, snacks, water etc the team was Extemely professional, helpful courteous and quite engaging wi More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
Sep 23, 2023 -

Mercedes-Benz of Augusta responded

Dee, we're glad you had such a wonderful experience with us!

September 06, 2023

This dealership has always been top notched when it comes to service. I can depend on them to do a good job with my vehicle. More

by David.johnson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 09, 2023 -

Mercedes-Benz of Augusta responded

Thank you for the review and for choosing Mercedes-Benz of Augusta. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 02, 2023

The service was great and thanks for the service I left with a smile, this is a car my husband brought for our daughter. More

by Codered12b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Sep 06, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 30, 2023

The telephone system is terrible! Difficult to communicate with service writer! Work performed was good. Service writer was very inexperienced. Vehicle was not cleaned. More

by Gacont03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen Malone
August 30, 2023

I have Been a customer for years. They have a Great sales and service staff. More

by None
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Donahue
Sep 03, 2023 -

Mercedes-Benz of Augusta responded

Mercedes-Benz of Augusta is very grateful for your loyal patronage and is very pleased to hear that we could provide you with an exceptional service/sales experience! Thank you for the Five Star review and your business. We look forward to serving you again in the future!

August 30, 2023

This place is a ripoff. I took my car in for A5 service (what the vehicle indicated was needed) I chose the $500+ option. My invoice indicates I received A2 service for the More

by 47nb4m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Sep 04, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 29, 2023

The car I inquired about was already sold. However the dealer still responded unlike many others. More

by penst8grad
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't recall
Sep 01, 2023 -

Mercedes-Benz of Augusta responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

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