
Mercedes-Benz of Augusta
Augusta, GA
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Got a great deal. Good selection. Cameron is excellent. Super friendly, courteous, knowledgeable, and patient. He delivered my wife's car and helped set up settings. H Good selection. Cameron is excellent. Super friendly, courteous, knowledgeable, and patient. He delivered my wife's car and helped set up settings. Highly recommend! More
The site was clean. There were many seating areas for the clients. Coffee, snacks, water etc the team was Extemely professional, helpful courteous and quite engaging wi There were many seating areas for the clients. Coffee, snacks, water etc the team was Extemely professional, helpful courteous and quite engaging with the clients. I had an a great experience , great service and even used a coupon from the dealership website and saved money. Great day More
The telephone system is terrible! Difficult to communicate with service writer! Work performed was good. Service writer was very inexperienced. Vehicle was not cleaned. Difficult to communicate with service writer! Work performed was good. Service writer was very inexperienced. Vehicle was not cleaned. More
This place is a ripoff. I took my car in for A5 service (what the vehicle indicated was needed) I chose the $500+ option. My invoice indicates I received A2 service for the I took my car in for A5 service (what the vehicle indicated was needed) I chose the $500+ option. My invoice indicates I received A2 service for the same $500. For basically an oil change and bogus checks that they held my car for. This was a 5 hour service visit I assume to justify the cost. Then talked me out of using my coupon. Moral of the story is to choose the cheapest option and use your coupon. I’ve only serviced my car at Mercedes but will look to other options. They are absolutely not doing anything special for the cost of service. The cost wasn’t the issue.. I chose the expensive service what I’m saying it’s not worth the wait (to justify the cost) or the service performed. Cynthia Lee More