Mercedes-Benz of Augusta

Jerry Cousins and henry Shugars were great. The whole process was handled professionally. Jerry was very helpful and explained every step in the process. He even recommended a great restauran The whole process was handled professionally. Jerry was very helpful and explained every step in the process. He even recommended a great restaurant to have lunch while our vehicle was being prepped. More

Great experience and always friendly and ready to help. Punctual,efficient,professional, excellent customer service Punctual,efficient,professional, excellent customer service More

The staff was very professional yet very friendly and personable. The service was outstandingly great. personable. The service was outstandingly great. More

The service department is helpful and knowledgeable! They provide great service every time I visit! They provide great service every time I visit! More

We appreciate your service very much. We were grateful for the thoughtfulness of our needs. for the thoughtfulness of our needs. More

Staff was very professional and helpful. Lake Lynn in Service was exceptional, knowledgeable and helpful. Service was exceptional, knowledgeable and helpful. More

Terrific customer service.. continuous updates about progress on my vehicle. Shuttle available … satisfied with the work on my car progress on my vehicle. Shuttle available … satisfied with the work on my car More

Had a deal in place, completed all the steps they requested, signed the puchase contract on a Friday, they requested a wire trasfer at 3:30pm on that Friday which I was unable to complete until Monda requested, signed the puchase contract on a Friday, they requested a wire trasfer at 3:30pm on that Friday which I was unable to complete until Monday morning, they then sold the car to another buyer over the weekend. Do not work with Frank or Nathan in sales - better yet, take your money elsewhere! More

Let me start of by saying I am in the car business and help manage another dealership. So my expectations for a customer experience are very high when I purchase vehicles. This is my second purchase from help manage another dealership. So my expectations for a customer experience are very high when I purchase vehicles. This is my second purchase from Mercedes Benz of Augusta and BOTH times I have been blown away the great experience. Thank you Nate Cartwright and Frank Wilkins for another great car buying experience. If you are in the market for a luxury vehicle then make your first stop Mercedes Benz of Augusta More

During the purchase process of a C Class Sedan, I was treated honestly and fairly. They didn't waste my time with a lengthy negotiation and offered a very good fair price. treated honestly and fairly. They didn't waste my time with a lengthy negotiation and offered a very good fair price. More