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Mercedes-Benz of Augusta

Augusta, GA

4.6
528 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 528 reviews

June 15, 2023

Respectful Sales personnel with the knowledge of the company sales process. Listened to the customer and explained everything. More

by Joe56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Frater, the GM Mr Muhammad and Ryan Service Manager
Jun 16, 2023 -

Mercedes-Benz of Augusta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2023

Service tech displayed superior knowledge and experience in quickly troubleshooting and repairing our Sprinter camper while I waited and took the time to explain the repair in detail. More

by dbounder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sprinter tech
Jun 16, 2023 -

Mercedes-Benz of Augusta responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2023

This dealership offers excellent customer service. Ryan Thompson did an awesome job with providing me with the service that I needed. More

by SubSulli
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Jun 16, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 10, 2023

Very professional service staff. New service advisor Barbara was a pleasure to work with. Always a good experience. More

by Bhfarm319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Jun 16, 2023 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience!

June 08, 2023

Ryan Thompson did a great job! The dealership is super clean and the lounge area is nice. More

by Tony.dirico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Jun 11, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your kind words for Ryan, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 07, 2023

Awesome customer service - very personal but still very professional . Corey Donahue is the best at catering to the need of his customers, More

by Angela Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Donahue and Brandon Stafford - the best!
Jun 10, 2023 -

Mercedes-Benz of Augusta responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 03, 2023

The staff was very professional. The advisor and the service manager were great. The time it took to complete the service was very acceptable as well as the price, More

by Cowboycal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price, Barbara
Jun 10, 2023 -

Mercedes-Benz of Augusta responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 03, 2023

Very friendly, efficient service department. Car returned cleaner than expected. Babz is very pleasant to work with and very thorough. Of course the dealership is very clean. More

by Lizzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Babz
Jun 07, 2023 -

Mercedes-Benz of Augusta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Great customer service and awesome service manager. Explains everything in detail what is required for the longevity of your vehicle More

by Bigmoc1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price (Service Manager)
Jun 07, 2023 -

Mercedes-Benz of Augusta responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 31, 2023

I walked in without an appointment and Ryan the service guy took care of my car and had me fixed and ready the next morning. More

by jenshan212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 10, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your kind words for our staff, we appreciate it!

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