
Mercedes-Benz of Augusta
Augusta, GA
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Great service, even with the power outage. They fix what is needed and are reasonable in their assessments of what is truly needed to keep your Mercedes safe and operating correctly. They fix what is needed and are reasonable in their assessments of what is truly needed to keep your Mercedes safe and operating correctly. More
I have never had bad experience at Mercedes of Augusta. Staff is professional, friendly, courteous, attentive & thorough. The work on my vehicle dependable, Ser Rep Zach Merritt makes suggestions for maint Staff is professional, friendly, courteous, attentive & thorough. The work on my vehicle dependable, Ser Rep Zach Merritt makes suggestions for maintenance needed but I was never pressured to do what I didn’t want to do. If I delayed some maintenance then he reminds me on the next visit. I don’t plan on making another car purchase I’m trusting Mercedes of Augusta to help me keep this one running. More
Great customer service. Very responsive as we did deal long-distance. Super salesperson Jacob Y. brought the car almost 3 hours away for me to see and was transparent and Very responsive as we did deal long-distance. Super salesperson Jacob Y. brought the car almost 3 hours away for me to see and was transparent and easy to work with! More
Service department personnel at Mercedes Benz of Augusta are always courteous, knowledgeable and truthful. After 6 years of them servicing my vehicle, they've never changed. Always excellent service in al are always courteous, knowledgeable and truthful. After 6 years of them servicing my vehicle, they've never changed. Always excellent service in all areas. More
I received a timely appointment ,a good discussion with the service dept staff (Zac) about what I needed , anticipated costs plus he reviewed previous findings and together we came up with a good plan for the service dept staff (Zac) about what I needed , anticipated costs plus he reviewed previous findings and together we came up with a good plan for that visit.The service was excellent. More
Since Mr Pryce has taken over as Manager of Parts and Services, the staff appear to be more professional and productive. I particularly appreciate Ryan, my associate always looking out for me! Services, the staff appear to be more professional and productive. I particularly appreciate Ryan, my associate always looking out for me! More