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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
685 Reviews
Call Dealership (706) 860-1111
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3061 Washington Rd

Augusta, GA

30907

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Showing 685 reviews

January 15, 2026

EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT SERVICE More

by swansonbl@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Jan 16, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2026

Problem was diagnosed and promptly repaired. Service advisor Ryan kept me informed and up to date on future repairs. More

by debraloretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 15, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2026

Our service history with this dealership is hit. or.miss. we took the vehicle in to.get the brake lamp replaced. Within 24 hours the brake lamp is out. More

by jledford.augustatech.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
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Jan 12, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again. Please contact me at 706-396-3533 email rleal@group1auto.com or just come on by. Regards. Robin Leal General Manager - Mercedes-Benz of Augusta

January 08, 2026

Great, prompt service. I was informed of the findings and the staff explained what was needed. The problem was solved. The staff was great. Thank you all. More

by Lovesmiles2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Gomillion
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Jan 10, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 08, 2026

Prompt and professional service. Vehicle was quickly attended based on my appointment time. Would definitely recommend More

by nyce2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. SULLIVAN
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Jan 09, 2026 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 07, 2026

In comparison to our local dealer in Columbia, this dealer has great prices, and better customer service. I've been taking my car there for years now I always have been treated right. Shout out to Co More

by rocketrmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Jan 09, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2026

Mercedes Benz of Augusta provides exceptional service. Zachary Merritt was great. He is very knowledgeable, efficient and excellent to work with. I would like to send a shout to Tryone Price the service m More

by Emmanuel Welbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
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Jan 04, 2026 -

Mercedes-Benz of Augusta responded

Emmanuel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2025

Whenever I need any of my vehicles serviced, Ryan (and the other staff as well) always delivers legendary customer service. With this last visit my car was only vacuumed in the front and the front wheels More

by mstuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 08, 2026 -

Mercedes-Benz of Augusta responded

Thank you so much for your feedback! We are thrilled to hear that Ryan and our team consistently provide great customer service. We apologize for any issues with your recent visit and would greatly appreciate the opportunity to learn more and to make it right. Please don't hesitate to reach out to us with any concerns in the future. Thank you for your continued support! Mercedes-Benz of Augusta - (706) 396-3500

December 30, 2025

Do not go here to get your car serviced they will rip you off and charge you for things that do not need repair More

by tq8101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
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Jan 03, 2026 -

Mercedes-Benz of Augusta responded

We sincerely apologize for your recent service experience. Our company highly values transparency and competitive pricing, and we would appreciate the opportunity to review the details of your situation with you personally. Please contact us at your earliest convenience. Tyrone Price Service Manager - Mercedes-Benz of Augusta tprice@Group1Auto.com

December 27, 2025

Professional service. Zac was exceptional. Diagnostics and repair the same day,even though I thought I was without my car til sometime next week as it came in on the flatb More

by copiertech1
Recommend Dealer
Yes
Employees Worked With
Zac and carpenter.
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Dec 28, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We do hope we can be of assistance in the future. Take care!

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