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Mercedes-Benz of Augusta

Augusta, GA

4.7
520 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 520 reviews

April 16, 2025

Mi interaction with Marcus and Jorge was outstanding. Marcus apprised me of an issue beyond the replacement of my fuel pump. Jorge pointed out that my driver side tie rod beaded to be repaired or I woul More

by Golfshopboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus and Jorge
Apr 18, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Today I brought my car in because of a possible battery problem. Marcus, my Service Advisor, could not have been nicer or more informative. Getting my car fixed at this dealership is such a nice experi More

by tlynnschuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Apr 18, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marcus here at Mercedes-Benz of Augusta! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2025

Very professional, courteous and friendly service folks. Very pleasurable experience. Will definitely patronize for future service. More

by ceiling.had-1w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Apr 15, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Augusta!

April 12, 2025

Courteous and professional people to work with. After work completion, they provide pertinent recommendations to make the car run safer and smoother, More

by basit.shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zakhria
Apr 14, 2025 -

Mercedes-Benz of Augusta responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2025

It was a nice dealership and I had a very positive buying experience. The salesman was no pressure, explained the features of the car and all the extra coverages were throughly explained. I felt the trade p More

by gailrussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hooks, Corey Donahue
Apr 14, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2025

I am always pleased when I get my glk 350 serviced at Mercedes Ms.Musier More

by Taurusm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Apr 11, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2025

Friendly and prompt service. Frequent updates when vehicle is serviced. Detailed maintenance information shared as needed. More

by Serenity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 11, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 08, 2025

Great service, communication, prices and snacks :). Everyone is well prepared and kind to answer my questions. More

by segaflorenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

I appreciate the excellent customer service Zach displays and the service to my car that was performed in a timely manner. Thank you. More

by charvette.rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Isaia and Jessica Barrera
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2025

Checked car For all areas indicated on the service A inspection list. Gave me a detailed and thorough report and assured that I have no issues of concern. Great Communication and cooperation. More

by stenepc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Tyrone
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

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