Mercedes-Benz of Augusta

This dealership has serviced my Mercedes well since I bought her. The Techs are Always personable and polite. bought her. The Techs are Always personable and polite. More

Fast, reliable service Nice environment to wait for the service Sales department very knowledgeable and helpful service Sales department very knowledgeable and helpful More

I have owned a Lexus for the last 12 years until my husband convenience me to purchased a Mercedes. I am so disappointed with my first visit at the Mercedes dealership in Augusta, GA. This dealership l husband convenience me to purchased a Mercedes. I am so disappointed with my first visit at the Mercedes dealership in Augusta, GA. This dealership left the paper and the plastic in my vehicle after servicing the vehicle which Lexus has never done this. Also, I was not offer a complementary vehicle wash which at the Lexus dealership, they do this at every service. For the amount of money I spent, I was looking for the same or better professional experience as I receives at the Lexus dealership. I will be taking my vehicle to the Mercedes dealership in Columbia, SC for here on. Hopefully, I my experience will be the same or better as the Lexus dealership in Augusta, GA. More

Yes, in every department that iv had the pleasure of working with, have treated me well with the upmost respect and professional courtesy, when i'm there I feel like a part of the family, l do not just working with, have treated me well with the upmost respect and professional courtesy, when i'm there I feel like a part of the family, l do not just take my car back there because it's a Mercedes, I take it there because of the family atmosphere and the way I'm treated when I'm there More

Friendly staff. I had a 12:45 appt for an oil change but don’t get out until 3:15. I thought having an appt would get me in and out fairly quickly. I had a 12:45 appt for an oil change but don’t get out until 3:15. I thought having an appt would get me in and out fairly quickly. More

Thoroughly enjoyed my buying experience. This dealership has automated their finance process which expedites the buying process. Wonderfully impressed with my purchase. This dealership has automated their finance process which expedites the buying process. Wonderfully impressed with my purchase. More

I can't imagine buying a cat anywhere else. The greatest service dept, our advisor Ryan, parts dept, and when in the search for a car, the best sales team The greatest service dept, our advisor Ryan, parts dept, and when in the search for a car, the best sales team More

Ryan and Zach have been my service contacts since joining the Mercedes group. I’ve never had any issues with service to neither of my vehicles. They’ve always been upfront with costs, and expectations on tim the Mercedes group. I’ve never had any issues with service to neither of my vehicles. They’ve always been upfront with costs, and expectations on timeline of the return of my vehicle. Loaner cars when needed was always an easy process. More

Superior service by knowledgeable team, always have a great experience. Comfortable and clean surroundings for customers to wait in great experience. Comfortable and clean surroundings for customers to wait in More

I was traveling from KY to FL when I started have acceleration property. Called the Augusta dealership and they had me back on the road in 3 hours. Thank you Gil acceleration property. Called the Augusta dealership and they had me back on the road in 3 hours. Thank you Gil More