Mercedes-Benz of Augusta

The service staff is top-notch. I feel heard and validated no matter the service concerns that I have, They are thorough, professional, and friendly. They provide updates on the pr I feel heard and validated no matter the service concerns that I have, They are thorough, professional, and friendly. They provide updates on the progress of service, throughout the process. I won't have my car serviced anywhere other than Mercedes Benz Augusta. More

Unhappy with manufacturing of the coolant hose and line. Really considering getting rid of my car because of the information I received and the possibility of the same thing happening again because of the l Really considering getting rid of my car because of the information I received and the possibility of the same thing happening again because of the location of the hose in relation to a heated part. I am very disappointed in the workmanship. There should be a recall before an explosion causes a serious accident. Luckily when mine exploded I was coming to a complete stop. I am trying to contact Mercedes Benz International More

Zack, in the service department is always polite and efficient about taking care of car. efficient about taking care of car. More

The service render was excellent from checking in until I left everything was good and convenient! left everything was good and convenient! More

We were giving great personal service. All the request were handled promptly and with very much attention. After the completion of the vehicle service everything was explained very thoroug All the request were handled promptly and with very much attention. After the completion of the vehicle service everything was explained very thoroughly and clearly. The sales guy was very kind as well as the entire staff. I highly recommend this Mercedes Benz of Augusta. Super custermer care!!! More

Zach has been very professional for my service needs and very knowledgeable. I have my SL serviced only by this dealership. All employees are very courteous. very knowledgeable. I have my SL serviced only by this dealership. All employees are very courteous. More

This is my 1st experience with Mercedes Benz of Augusta and I have no complaints. The staff was extremely friendly, the service was prompt, and they even provided me with a loaner vehicle while my car was and I have no complaints. The staff was extremely friendly, the service was prompt, and they even provided me with a loaner vehicle while my car was being serviced. 10/10 would recommend. More

Josh was amazing to work with and we will be coming back in the future in the future More

The app providing service status update was not functional. Vehicle was done with no notice until much later. functional. Vehicle was done with no notice until much later. More

They were so good to get me in at the last minute and figure out what was wrong with my vehicle. figure out what was wrong with my vehicle. More