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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
732 Reviews
Call Dealership (706) 860-1111
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3061 Washington Rd

Augusta, GA

30907

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Showing 732 reviews

January 25, 2026

Found the problem and fixed in a record time. Impressed with how fast they worked. More

by Tlhammock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
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Jan 27, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2026

Was the best buying experience on a vehicle I’ve ever had. 2019 jeep 4 door . I would tell anyone to go to this dealer More

by chris059319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 24, 2026 -

chris059319 responded

For great experience ask for ashley

Jan 27, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Dealership was not honest about repairs done to vehicle, very disappointed in the service and now car smell like gas after oil change More

by Mariojr31404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach ,
Print
Jan 28, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again.   Thanks   Tyrone Price  Service Manager - Mercedes-Benz of Augusta tprice@mbofaugusta.com (706)860-1111

January 22, 2026

They treated us very well when we were there for service. They spent a lot of time in trying to diagnose a problem and never even charged us for anything. That was unexpected but certainly appreciated. More

by mostlyoldschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Merrit—Sprinter service manager
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Jan 22, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2026

Dealer was great to deal with. Sales professional was best I have ever experienced. Thank you Kash, More

by jeffrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash
Print
Jan 19, 2026 -

Mercedes-Benz of Augusta responded

Hello Jeffrey, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 16, 2026

Great job really nice people and very friendly. Keep us informed about our SUV and wash it overall great service and great staff thank so much. More

by atm143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Print
Jan 17, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Feel free to reach out to us if you need anything. Have a wonderful day.

January 15, 2026

Last 2 service visits we picked 2019 C300 4 matic up after service and the check engine light was still on after being notified car was serviced and ready to be picked up. After questioning the light a More

by missyashley2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Print
Jan 22, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again.   Tyrone Price  Service Manager - Mercedes-Benz of Augusta tprice@Group1Auto.com (706)860-1111

January 15, 2026

EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT SERVICE More

by swansonbl@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Print
Jan 16, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2026

Problem was diagnosed and promptly repaired. Service advisor Ryan kept me informed and up to date on future repairs. More

by debraloretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Jan 15, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2026

Our service history with this dealership is hit. or.miss. we took the vehicle in to.get the brake lamp replaced. Within 24 hours the brake lamp is out. More

by jledford.augustatech.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Print
Jan 12, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again. Please contact me at 706-396-3533 email rleal@group1auto.com or just come on by. Regards. Robin Leal General Manager - Mercedes-Benz of Augusta

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