Mercedes-Benz of Austin

Exceptional Customer Experience--thank YOU! Great service! It was an extremely efficient process--dropping off car was finished in less than 20 minutes and less than that when picking up. All Great service! It was an extremely efficient process--dropping off car was finished in less than 20 minutes and less than that when picking up. All items were addressed and everyone was very professional, knowledgeable and efficient! Excellent team work and customer satisfaction. Thank you! More

Great ervice Great experience and great people. Got the job done in a timely fashion and they were willing to go above and beyond for my satisfaction! Great experience and great people. Got the job done in a timely fashion and they were willing to go above and beyond for my satisfaction! More

pleasant buying experience with Riva the Diva We got the price we felt comfortable with and Riva kept in contact with us while we were browsing other vehicles. Hope Riva is there when we buy our n We got the price we felt comfortable with and Riva kept in contact with us while we were browsing other vehicles. Hope Riva is there when we buy our next vehicle. More

Great experience Stacey is the best!!! She was a pleasure to work with! Told her what I was looking for and she got exactly what I wanted. Will definitely buy from her Stacey is the best!!! She was a pleasure to work with! Told her what I was looking for and she got exactly what I wanted. Will definitely buy from her in the future! More

My 1st Mercedes I wanted a sort of new car... so i wouldn't have to take the year one depreciation. I bought a 1st title loaner car. I wanted a sort of new car... so i wouldn't have to take the year one depreciation. I bought a 1st title loaner car. More

Enjoyable "Art" was a pleasure working with during this transaction. He was very assertive, knowledgable. He gave great customer service. I would like to have s "Art" was a pleasure working with during this transaction. He was very assertive, knowledgable. He gave great customer service. I would like to have seen a quicker financial /paper work side on the process, possibly through phone calls/emails. Overall Great experience. More

Excellent service The service people worked with were friendly an attentive. They kept us updated throughout the maintenance to ensure we were completely satisfied wi The service people worked with were friendly an attentive. They kept us updated throughout the maintenance to ensure we were completely satisfied with the work More

Sales Awesome sales service and experience ,I lease a Mercedes every year and Rob been my sales person for 6 years now ,, I always recomend my friends and f Awesome sales service and experience ,I lease a Mercedes every year and Rob been my sales person for 6 years now ,, I always recomend my friends and family to visit with Rob . More

Good visit Done timely and correct Problem when I got there with original service rep but was fixed by service manager ... annoying to start visit but worked o Done timely and correct Problem when I got there with original service rep but was fixed by service manager ... annoying to start visit but worked out. More

Outstanding Customer Service Got my 20,000 mile service and the staff treated me with amazing customer service explaining everything in detail. The Dealership was having customer Got my 20,000 mile service and the staff treated me with amazing customer service explaining everything in detail. The Dealership was having customer appreciation day. More